So I bought 2 magazines from them, they didn't work well with my gun, returned them and not only did they NOT honor the RMA, they wanted to charge me for the return. Not to mention they only answer their local dallas area phones for 4 hours a week. The Worse company I have ever dealt with. They should be ashamed. read more

Hit or miss ordering from GMW, seems like the are trying to completely revamp POS. Out of the last 10 orders, only 2 arrived on time. Customer service is a joke, I blame this on management. Sometimes the best deal is found there but other time PSA is 50% less. I would NOT recommend GMW to any friend simply because you never know what's going to happen. Tread lightly read more

Was sent the wrong gun magazine and had to drive over 40 minutes to get a refund. They make you pay for the shipping if you don't drop it off in person. They were really nice outside of their customer service and handled my refund. read more

I ordered two M1 magazines from these guys, and their online representative stated that they should work fine. The order came in relatively quick, no issues with the delivery. The magazines didn't function, wouldn't lock into the mag-well, so they hit me with a restocking fee for damaged packaging when I returned them on an RMA. I explained that all that was needed was to re-staple them for the packaging. I thought they would want to inspect them, but all the packages needed were staples. Other than that, they were in perfect condition. Not to mention, how would I be able to see if they would function in my gun without taking them out of the packaging? I've returned one other magazine to their store without stapling the package, and had no issues. Why now? They answered with a refusal. Pretty irritating! No problem! I think it's time to take my business elsewhere, I really don't care if I need to pay a little more. Customer service is worth a little more money. Apparently, they're doing well enough to kick their customers to the side. read more

I ordered a 'Sticky Holster' for my firearm, and received an EMPTY BOX with nothing inside but packing paper and a packing slip. THAT can be considered MAIL FRAUD. read more

GunMag Warehouse - The box I received only contained packing paper and a packing slip. - Guns & Ammo Near Me - Irving, Texas

Ordered two packages one from this site another from nighthawk customs. Both were stated delivered same day via tracking. I never received either package. Packages were probably delivered and put in wrong box. I waited almost a week to be sure. I filed missing package report with local post office. Nighthawk customs promptly responded and resent package which I received the replacement package. Gunmag customer service after multiple days of correspondence did nothing besides tell me to go file a police report on a $40 magazine. Last time ordering from this site. Update: after posting negative review they have contacted me and decided to send a replacement magazine. read more

I ordered online & my purchase was delivered 3 days later. Authentic magazine and cheaper than the Sig store.

Ordered some seeds at a good price. Arrived several days ahead of time. Shipped same day as my order. Everything delivered well packed, perfect condition. read more

I ordered a magazine from this website and will absolutely never make this mistake again. I will make this review here and anywhere else I can. I was sent a magazine that lodged in my mag well. I called customer service.They told me to have someone hold it and that I should hit it with a hammer to dislodge it. Then they continued that they would not be responsible for any damage caused to the pistol during this process read more

Placed order large, charge went through immediately to my credit card. Got an email claiming concern for fraud, requesting a picture of my government issued ID. They cancelled the order right after the email. Called for explanation and refund, still pending on the refund. Sketchy vibes from this place, I would look elsewhere. read more

I was told I could exchange for correct mags. Then you get mags and claim damage to a package and a restock fee. Bad experience as the person who handled my return never mentioned any restock fee. He said he would turn it around and get me the correct parts shipped out as soon as wrong parts were received by you. That did not happen. I have ordered the correct parts somewhere else. read more

Horse shit! If you pay extra for 2 day shipping they tell you that you'll get your order in 3 days. One day to process and two days for the shipping. IT IS A LIE!!! Do not bother paying extra for expedited shipping. They will sit on processing the order for several days. Calling the customer service number will not resolve the issue. They take their sweet a$$ time getting the order out AND YOU WILL NOT GET IT IN THE TIME THEY PROMISE WHEN YOU AT CHECKOUT. I DO NOT recommend ordering from these idiots. I have placed my last order with these clowns. They can take their magazine's and shove them up their ass! read more

I understand that it was near Christmas so I gave them a break. I figured a solid 7 days for delivery from Texas. Order Dec 21. Supposed to arrive today Jan. 8 Never again. I'll pay a little more and get my ammo locally. read more

Customer service is negative 0 they just take your money the order takes too f***ing long to process...and when you contact customer service they don't answer DONT EVER BUY FROM THIS PLACE read more

Mag was not as descrbed I ordered two magazines for my Colt Defender. What arrived was nothing like the 7 round magazine pictured. Went to return them and they want me to pay for shipping for their mistake. Not only that, they took four weeks to send the incorrect product. Avoid. Shop elsewhere! [edit] Ok, I just left the same review on Gunmagwharehouse.com. It was up for 5 minutes and it mysteriously disappeared.... Class Act! [/edit] read more

GunMag Warehouse - Shown on their web page is what I ordered. Beside it is what I received. They want me to pay to return it for their mistake! Beware!!! - Guns & Ammo Near Me - Irving, Texas

BUYER BEWARE!!!!! This is the worst company when it comes to product and customer service. How can you not accept your merchandise back if the package was opened! How else can you ensure you received the correct magazine to fit the firearm if you are not able to open the package! However, my problem with them is the item I received the package was already damaged. I received a call from one of the representatives from the company and during the entire conversation, he talked over me and did not listen to my explanation of my return. I purchased 3 magazines from them, 2 are the same and 1 is a different brand (which was already damaged when I received it). They claim they will look at their video to confirm if the package was damaged when packaging. Just say I am not holding my breath for a different outcome!!! I am returning the 2 magazines and I will see how long it will take them to credit back my purchase. Stay tuned... This is a scam of a company that is looking to take your money the second you submit your order. Do your homework on this company, there are more negative reviews than positive reviews. I am definitely reporting this company to the BBB and researching how to have their business practice investigated. read more

Easy to order and fast delivery. Awesome experience overall. Would definitely order from them again!

Was very happy to find this place online. The price for what I was looking for was great and even their regular shipping seemed very quick it'll only ship in a few days! Many other websites, and even gun stores, did not have what I was looking for and with new regulations coming soon I was happy to see all the variety I could choose from. The customer service through the website was great too they helped me fix my delivery address very quickly and they have prompt responses with a friendly person who can definitely help you through email if some order doesn't go through correctly the 1st time. Excited to get my delivery and looking forward to shopping here again. I even told the local gun store ( one store near me, that didn't have the product I wanted) about GunMagWarehouse) and he was happy to hear they have CZ and Mec Gar items as well, and will probably refer other people to them, while they don't have any product themselves. read more

I would never order anything from these clowns again! I have a Colt Walther M4 with a 30 round mag. The problem with the 30 round Mag is when you are in the prone position you cannot lower the weapon close enough to the ground because the magazine prevents it... it's too long. So I ordered a 10 round mag from this website. I received a 30 round clip! So I decided ok I will keep the 30 round clip and order another 10 round. I started to feed the clip but it only would take 10 rounds!!!!!!!!!!!!! Well I'll be! I emailed Gunmag and they explained they were out of 10 round mags and I'll quote the next part because you won't believe it: "I have pulled the order information and I see that you ordered the 10 round magazine. I also has it listed on the product home page that it is a 10 round magazine. The reason it is in a 30 round magazine body, is completely aesthetic and was built for people who want the longer for realistic looking magazine. You were sent exactly what you ordered." What!!!!???? I actually had to pay $5.75" to return it!!! Hope Car Salesman don't see this review. Imagine going to purchase a limo and then realize after you buy it that it only seats 2 people!!!! Then the car dealer answers your complaint "The reason it is in a 2 seater, is completely aesthetic and was built for people who want the longer automobile for realistic looking Limo. You were sent exactly what you ordered." read more

As the old country song goes "since there is no zero on this scale, I give you a one!" I am an online buyer ready to make a purchase. I have not done business with this shop before. Knowing that there are a lot of fake websites, I first tried to verify this shop as legitimate by calling their number. Nobody answers the phone. I then tried using their live chat. Again, nobody replies online. Unexpectedly I get a text message from a number that is from another state that the area code for the store. I asked basic questions to confirm this is a legitimate business. The reply I recieved was " I am too busy to talk with you on the phone because I have a shop full of customers". Okay if you are so darn busy, why are to you ignoring your busy shop and texting me? I then asked them to tell me where to go to visit their shop. I got no answer. At this point I am thinking this person is a very unmotivated salesperson, a jerk, or a scammer. I suspect the person is just a jerk. They failed to earn my business for sure. AMF GunMag Warehouse, your sales person is all hat and no horse. read more

Very professional and prompt. I ordered two high capacity mags. They are of high quality and I am very happy w my order. read more

GunMag Warehouse - Guns & Ammo Near Me - Irving, Texas

Great place to do business. I had made a purchase, all good. Upon delivery by FedEx my package was delivered opened I was missing one item out of three. Called GMW the were very professional they filed a report with FedEx for resolution. GunMagWarehouse quickly sent me a new replacement for me missing item. Thank you all at GunMagWarehouse, Xavier at Customer Service. You have a steady customer. Mr Alex. Alfonso read more

I found GMW this year and decided to give them a try by ordering a small quantity of mags as a trial. I found this company have fast shipping, great confirmation emails, everything is always delivered as promised. They have great inventory and usually has everything I need. I really enjoy their videos that describes the products and compares it to other options. I've since ordered many times and items always arrive 100% perfect. I will continue to use GMW for all my shooting needs. Love these guys. read more

GunMag Warehouse - Guns & Ammo Near Me - Irving, Texas

See all

I tried to buy magazines, but the company refused to honor its advertised price. UPDATE: I've added a star because Adam, of the company's customer service department, was able to resolve my difficulty today. I originally tried to use a coupon code. My debit card was declined. I contacted my bank the next morning and they said the payment should go through with no problem.... but the coupon code had expired by then. Extremely frustrating. In any event, Adam was very polite, professional, and helpful. I do find it pretty disgusting that the company will apparently delete any review on its own website that is critical of the company. I still have very mixed feelings about doing business with Gun Mag Warehouse. I kind of wish Adam ran the whole company. I would buy from them again, but perhaps with a few reservations. :( read more

It has been quite sometime since I have brighten original manufacture magazines from GunMag Warehouse. At that time they were always advertising great deals and prices on their magazines. Now it seems like the weekly advertisements are less on magazine deals and more on accessories which was not the case in the past. Their deals are no better than local gun shops from me and at times more expensive. Why order on line when I can buy the same magazine at the same price from my local gun shop and not have to pay shipping costs. The one positive thing about GunMag Warehouse is they do have one of the largest selections of magazines. One suggestion is spend less time on advertising the accessory's and advertise more on magazine sales like you use to. read more

Customer service is terrible. Adam was the worst one with attitude. Nobody was willing to check for themselves to see the legality of AK/AR mags to hawaii. They honestly believe that if I thought they were illegal, I would take weeks to prove to them that they aren't. ITS LEGAL. The law states no more than 10rds mag capacity on handguns. They think it applies to any mags that could fit a "pistol", but ANY RIFLE UNDER 16" and considered as a pistol like AK/AR Pistols are illegal to own here. SO IT DOESNT EVEN APPLY. EVERY FFL Here sells 30,40,75rd AK/AR mags but I wanted 30rd Bulgarian steel Ak mags because they don't have it here in the stores, ONLY PMAGS. Every online retailer like Atlantic, Rainerarms, PrepperGunShop, Brownells, and Midway has heard me out, checked for themselves and fixed their restrictions. I've OFFERED TO RECORD MYSELF GOING INTO A FFL SHOP OR THE MAIN POLICE DEPARTMENT TO PROVE ITS LEGALITY AND PRESENCE. They could just take five minutes and call instead of telling me some bullshit. The amount of time to send back those messages when it only takes a minuscule fraction to contact any Hawaii local FFL or Police Department to ask. Don't Waste Your Time Here. They won't hear you out with any issues. I had to wait 1-2 hours for each customer service call and won't take more than 5 minutes to hear you out and move on. It's pathetic. Pierce was at least nice even though he wouldn't do anything more. Adam was terrible. Now I understand why a lot of my friends in the states HATE Gunmagwarehouse. read more

Bought four magazines (4 different brans) from them for my AR in 6.5 CM. Three of the brands worked fine. One magazine would not chamber a round at all (ASC metal mag). I wrote to ASC and they stated that they have never tested their .308 mags with 6.5 CM and therefore they do not advertise that they work with 6.5 CM. Gunmagwarehouse, on the other hand, claims that they do work for 6.5 CM, which is why I bought the ASC mag. When I requested an RMA for the ASC mag, they wanted a picture of the magazine (as if they could not look at the picture on their own website) AND they wanted a picture of my rifle, as if they could magically tell by looking at a photo of my rifle why the mag would not strip and feed. I declined on the photos and they refused to pay for return shipping. False advertising and poor customer service. I will not be making any more purchases from this company. read more

While under normal conditions their selcetion would be impressive, most manufacturers are having difficulty keeping up with demand at present. This had a considerable impact on their available selection, so I don't fault them for it. Unfortunaltely, this included the product I was after. So I ordered what was available of it and filled-out my need with an acceptable alternative. Prices were very competitive. Website was informative and easy to navigate and use. Order placed 5/7, shipping label generated 5/8, email notification from GMW of order being shipped 5/10, USPS tracking shows actual shipment occuring 5/11. Not the greatest turnaround time, but acceptable given the current state of the market. Package was delivered 5/13. Sadly, a MAJOR CS faliure occurred, which, despite my contacting them about, GMW has yet to address (TBH, I don't expect them to at this point). Approximatley 10.5 hours after sending the shipment notification email (5/10), another followed confirming a credit for a product omitted from the shipment (also 5/10). And of course, it was the one I was ordering from them for in the first place. Presumably, between my placing the order and them fulfilling it, the product in question went out of stock. This represents a minor to moderate failure of their live inventory tracking and/or order picking systems, which, on it's own, would likely have cost them one star at most. However, how they chose to handle the error is unacceptable to me. Instead of contacting me to inform me of the error and asking how I'd like to proceed, they unilaterally decided to alter my order. The email confirming the credit was just that...it contianed no acknowledgement of an error on their part nor anything resembling an appology for it, and represents the sum total of their addressing the issue to date. As the omitted item was the most important one, with the others being ancellary, I would have cancelled the order if given the option. To make matters worse, they made no adjustment to shipping charges, despite the package being now smaller and lighter. Net result: I received fewer items that I wanted, NONE of what I was ordering for in the first place, and increased per-unit shipping costs. Friends, if that's the sort of thing you can live with, Gun Mag Warehous is the place for you (per the pros cited in the first paragraph). If not, look elsewhere. There are plenty of other places that sell magazines for similar prices that are more considerate of their customers' best interests. read more

Just got off the phone with a guy that just wanted to argue with me about who's fault it is for me not getting 1 magazine in the mail, after paying for priority mail. He's in Texas, I'm in Arizona. It has taken 11 days to ship this to me. And then has the audacity to tell me it's the fault of USPS. Sounds like a excuse to me. But he also said it took 5 days to pull it off of a shelf to get it ready for shipping. Assholes. He definitely did not have customer service skills. It's the post offices fault, we have 12000 orders, blah, blah, blah. Not our fault. Not even an apology for the delay. I will never buy any firearm related equipment from these asshat douchebags again. You can keep your shit. I'll buy locally if possible, and go somewhere else if not. This is the 2nd time I've placed an order with these people and it took forever to get. NOT HAPPY!!! As you can see by the 2.5 stars, stay away from these idiots. read more

Horrible service, have no idea about the product, I never got it. My order never got past "processing" and I finally called and cancelled. Had the same in my hand from a competent company in three days...and without "shipping and handling" charges. Considering the excuse was they had been "overrun" with orders, I don't think this company cares if it gets new customers, or keeps current ones, their attitude is they have to many. read more

Purchased an order of about 10 magazines just as COVID was starting to hit and lock things down. They had them in the wrong packaging so every single mag I received was useless as they were the wrong size and caliber. Said they couldn't accept a return and send out the proper Mags because of COVID. Was 3 months before they would take my return and it's only because I physically dropped it off myself. Said they would ship out my new Mags in a few days. Didn't. Complained. Said they would make sure I had new Mags shipped out, their top priority to make it right. They didn't. Another month and finally I just got a refund with my credit card company. So disappointed with this experience and how excited I was to hear they had moved to my hometown in Texas. read more

Prices are OK, but not great. Delivery is incredibly slow, with some snarky attitude thrown in at no additional charge.

Bad customer service. I got the wrong speed loader and they will not take it back because I opened it! How could I tell it was the wrong one until I tried it! I bought a magazine for my Browning Hi Power and did a search for a speed loader for Hi Power and the one they sent came up. Will never buy from there again! Brian Harrison Twp Mi read more

Worst company I ever dealt with takes over a month to get your orders they are quick to take your money but terrible customer service do not deal with this scammer company they remove all negative review from their web site. You have been warned. read more

Received the products needed however the size was incorrect and didn't fit my older rifles when received my fault yes. But when I wanted to return the unused products they wanted me to not only pay for the shipping also a 20% restocking fee then what ever was left I would get back. No thanks wish I could leave a better review :-( read more

Placed an order and 6 days later it was still being processed. Called twice to cancel the order and was on hold for 25 minutes. Ordered the same item from another company and received it in 5 days at my door. If you don't mind waiting weeks for your order then this is the place. read more

I ordered 3 magazines for a High Point 45cal carbine. They sent me 3 magazines for a HK. Useless for my. Can not get a hold of them to straighten this mistake out. Don't buy from this company. read more

I ordered 4, 10 round 22lr magazines for my Ruger Precision Rifle. I decided to check them and make sure they only held 10 rounds!! I was able to easily fit 11 rounds into two of the 4, I bought. Didn't see a need to check the other ones. This is a bolt action rifle and in New York, we are required by law to no more than 10 rounds in the magazine!! What would have happened if I didn't check and was approached by Law Enforcement and found to be non- compliant? I could have been arrested!! I contacted GMW, and was given the return information. But, through their incompetence, I was not given the return label!! When I sent a note explaining the issue with the magazines and having to pay out of pocket for the return postage, seeking reimbursement, I was told by Cindy that because of the mistake made by their returns department by not supplying me with the correct information and return label, they would not be able to refund me for the postage!! They said that they would give me a store credit!! Why would I want that from a company that sells 10 round magazines that can hold 11 rounds? And be out of the return postage and with nothing to show for it!! I gave one star because there's not an option for zero stars!! I would not recommend this company for anything!! I would pay twice the amount for a magazine that's within my state's compliance guidelines!! Because that would be cheaper than the legal fees if I were arrested!! This company is an absolute joke!! read more

I have to give a warning as well to not do business with these awful people. I question the integrity of the people who collect paychecks at this business. I say collect paychecks because actual work is not occurring at this establishment. Sales, Fulfillment and Customer Service are nonexistent. Only the Accounts Receivable department works because they sure took my money the second I submitted my order. Funny how they will snatch your money up like the greedy lazy cretins they are and only send a shot email with a picture of how busy they are. Record high sales/profits. Record low service. The saddest part of this is these scumbags will apply for bail out money and they will get it too. Sticking it to all of us twice!! God bless America. Am I right? read more

It took them a week to package two, in stock magazines, and send them. A WEEK. Their automated system hang up on me at 4 pm CST and their closing time is 5 pm CST. They did call back...two business days later. They obviously can NOT keep up with demand. read more