Really happy with the service. Got the county-required inspection. It was efficient and Jim was…read moreknowledgeable and happy to answer questions. Also helped us figure out a few extra lids we needed to uncover and didn't charge us for the bit of extra work. I also researched prices before making my appointment and this was a great price too. Hopefully we don't ever need to get in touch due to issues but we do need to get an inspection every year due to being near water and won't be hesitating to use them again!

Did a great job pumping my septic. There was a finding of concern with the outtake baffle of my…read moreseptic tank, and the owner ( with many years of septic experience) made a special trip out to look at the issue and reassured me no intervention was needed. Will use Jim's Septic the next time I need septic pumping.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Great service and friendly staff. I've been using them since 2006. They have my trust.read more

We've used White Knight Plumbing for 5-6 years now (replacing a water heater, fixing leaks and…read morereplacing toilets) and we have been absolutely thrilled with their service. Highly recommend! Also, a BIG plus with me is that they have apprentices and support them all the way to become journeymen (or journeywomen)! A journeyman plumber always comes along, makes sure everything is done correctly, and our community gets a new journeyman tradesperson! I will always support local businesses who train the next generation of skilled trades men/women!

Unfortunately, I cannot recommend this plumbing company. I hired them on three different occasions,…read moreand each time the work resulted in additional problems rather than solutions. Despite multiple opportunities to correct their work, the issues persisted. As of today, I have had to hire another plumbing company to repair the mistakes left behind. This has cost me additional money and time that could have been avoided with proper workmanship. Consistency and reliability are critical when it comes to plumbing, and this company failed to deliver on both. They have cost me thousands of dollars last year and the latest was today. A simple task of replacing a garbage disposal that wasn't even installed correctly caused me to have an entire new system. It had only been three years. Do not use this company whatsoever.

We hired Black Diamond in December 2023 to put New Furnace & Air Conditioner very professional they…read morecared about my concerns & answered any Questions that we asked I will definitely hire them again

From the owner: Black Diamond Plumbing is a locally owned and operated plumbing contractor providing residential…read moreplumbing services throughout the greater Thurston County area and the surrounding communities. We are dedicated to our clients satisfaction on every job regardless of the project. The owner has over 30 years of experience in the industry and will make sure that the job is done correctly the first time. Our Services Include: -Emergency Services -Service, Repair & Installation -Faucets, Pipes, Toilets and Disposals -Video Inspections -High Pressure Jetting -Broken Pipe Repairs -Frozen Pipe Repairs -Leak Detection -RePipes -Remodels -New Construction -Additions -And Much More Our owner and employees are punctual, they clean up after the job is finished and are dedicated to making sure that you are happy with the results. We offer Senior and Military Discounts, are fully licensed, bonded and insured and accept all major credit cards as well as checks and cash. Call us today to schedule y

previously I had them come out and deal with a plugged up toilet drain. that went pretty good for…read moreme. this time, they got to install air conditioning for me. all in all, this has been great. I've got only one gripe and it's a real "first world problem" because I didn't get a thermostat that could be controlled with Apple HomeKit. I know I'm whining a bit. in truth, things didn't go perfectly. we had a fan and light switch check out of the chat while they were here and there was just no way they had anything to do with it. but, they took care of it all the same. getting the hardware installed went smooth. the wiring for whatever reason became an issue. turned out something needed a firmware update and the wiring corrected thereafter. so, I had one cold morning before it was all perfect. I believe you see the best from a company when things don't go perfect. there were some hiccups but, all was handled splendidly.

Our undermounted bathroom sink had become detach (needed clamps and glue), so we needed a plumber…read more We live on Bainbridge Island, but financially are of the middle class. We had Hart Plumbing come out. (They are one of the few plumbers in Kitsap County willing to service Bainbridge Island, so we were excited about that.) Thomas Castrataro came out to assess the job. He could not tell us even a ball-park estimate of how much time the job would take. He also could not tell us how much money it would ultimately cost. Finally, with considerable prompting, he said it would cost us $1500. If the job was going to take a max of three hours (more than enough time), that meant Hart Plumbing's Thomas Castrataro was hoping to charge us $500 per hour. Thomas came back with a second offer of $1000, but the $500 difference between the two offers, coupled with the fact he was going to drive to Silverdale (rather than just go to ProBuild or Ace Hardware on Bainbridge), charging us for that time and 21 miles driving (each way) also shook our confidence in his professionalism and his acting in good faith. Despite the fact that I had articulated that it was the sink that needed fixing, and the fact that Hart had a very spacious van, Thomas didn't have the materials necessary to re-attach the sink. He said he might have to drive from Bainbridge Island to Silverdale, because he didn't have an account with ProBuild or Ace Hardware on Bainbridge. Does that sound professional? We appreciate that Hart comes out to Bainbridge Island. (Other plumbing companies do not.) But frankly, we felt completely used, and will never recommend Hart to anyone. We had to hand Thomas $75 (plus tax) for no service (Hart's policy), which was painful. We thought Hart would at least have sent a plumber reasonably priced and acting in good conscience. We know there are many affluent people who would be willing to pay $1000 or even $1500 for this 3-hour max job. But frankly, we felt taken advantage of, and will NEVER call Hart Plumbing again: This company is a big red flag.

Super responsive and amazing at handling customer service. Answered my first call for service and…read morewas to my home within an hour. Answered all my concerns and questions and came up solutions that really worked.

We needed a RSS and O & M inspection. Brandon was great and very quick to respond on Facebook! They…read morealso offer a discount for medical professionals, veterans and teachers! Definitely the BEST priced! I called several companies and no one beat their prices! He was very communicative about time of arrival and did arrive when he said he would! Gave us great pointers as homeowners and how to take care of our septic! We would definitely recommend to family and friends!! Update! He filed our inspection the same day and the RSS with the county right away! Couldn't be happier with their service!!!!

Two incredible plumbers Steve S. and Danny S tackled my job. They performed a very complex job…read moreinvolving my 85 year old "Cast Iron Stack". My LEAD PIPE from the STACK to the toilet developed holes from age and leaked. Danny with 47 years experience new how to proceed. He knew how to remove LEAD PIPING from the Joint at and inside the STACK, and then rebuilt the pipe in black 4" PVC up to my NEW toilet FLANGE. CARE : They gave me the better silicone rubber insert into existing STACK joint (thank you) and also gave me the upgraded stainless toilet FLANGE (thank you). I needed this job done delicately and with experience so while digging out the old broken Lead pipe, that my existing STACK would not get damaged or cracked... yikes. But alas, Danny and Steve pulled it off perfectly. This job was not cheap but i was paying for much more than standard plumbing on the job. They get an 11 on a 10-star scale. Bill Brower Tacoma Wa. P.S. I should add that Steve S. Is my regular plumber, he has done 4 jobs for me. Each time He listens to how i want to proceed and brainstorms with me on what to do. It is my belief that when you find a really good plumber, you hang on to him.

Sad to say I'm changing my review of this company to one star. They "fixed" a sink, and now that…read morerepair has flooded my entire kitchen, dining room, and entryway. I called immediately and was assured someone would come out. I received multiple confirmations -- texts, phone calls, emails -- all saying help was on the way. After waiting all day, I finally reached out again... only to be told they wanted to reschedule. Apparently a flooded house due to their own faulty work isn't considered an emergency. I pay extra every month to be a VIP customer, yet here we sit with no kitchen access right before the holidays, all because of Olympic Plumbing Technology -- and now I can't even get anyone to take my call. Deeply disappointed and beyond frustrated.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

I love doing business with Springer. They always seem to go out of their way to give great service.read more

Darin just left a bit ago. I can't recommend these people highly enough. Prompt, great…read morecommunication, courteous and professional, and just about the nicest human you could meet. The repair was scary fast and so much less $$ than I was fearing. Thank you so much Springer!

I scheduled an appointment and Seth was on time. The work was done quickly and professionally,…read morewithin the estimate. Seth was personable and polite all the way through. Highest possible recommendation.

Polite, competent and on time. We would use him again…read more xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx