Very quick to respond, detailed and helpful with description of services, competitive rates and…read morenice selection of vehicles.

We booked the limo service for my daughter's birthday and had a wonderful experience! The driver…read morearrived right on time and was very professional, friendly, and reliable. Everything went smoothly, and the girls had such a great time. The service made my daughter's birthday extra special and memorable. We would definitely recommend them!

We're honestly more than a little perplexed by the positive reviews for 5 Stars. Our experience…read morewith them was completely the opposite. We booked a luxury car to the airport because my wife has severe anxiety and difficulty with travel. We picked 5 Stars on the basis of their positive reviews online. We thought this would make our experience easier, but as it turned out, the truth was far from it. First, the driver was 40 minutes late. We were told it was because of a collision/bad traffic (and 5 Stars gave us a discount as an apology, which we appreciate). But then, on the way to the airport, we realized that the driver was watching a fight on his phone while driving. This seemed to be the reason his driving became more and more abrupt as the journey went on, which did not ease my wife's anxiety in any way. But then to make things even worse, the driver dropped us off at the wrong terminal. Despite having confirmed which airline we were we flying with when he arrived to pick us up. We had to make our way - with all our bags and a service dog - over a mile and broken elevators and packed crowds to get to the place we should have been dropped off at. It took us nearly an hour. We were sweaty and disheveled by the time we got to the check in desk for our flight. My wife had had multiple anxiety attacks by this time. Hardly a VIP experience. We were very UNIMPRESSED with the service we have received from Five Stars and would definitely NOT recommend them.

Great experience I have never rode in a limo before they were on time had cold water for me and my…read morefamily I have no complaints and would definitely contact this company again if I ever need a car service

When planning our wedding in San Francisco I spent a lot of time looking for a car service to drive…read moreus to and from SF City Hall to our hotel. Honestly almost all car service companies has horrible ratings online, but when I found Limo SF VIP and it had mostly positive reviews on Yelp and Google, we decided to reach out. I submitted the form on their website with all the details about when and where we needed to be picked up, what Mercedes we wanted, etc. and literally within a few hours one of their employees emailed me back with a quote. And they continued to be super responsive. I had a few follow-up questions and they always wrote me back in less than 24 hours and most of the time within an hour. The quote was reasonable and we decided to reserve a car with their company. The day before pick-up we were notified of who our driver would be/their contact info and on the day of the wedding we received emails with status updates letting us know they were on their way, arriving, etc. Our driver was so professional and on-time for our scheduled pick-up times. We were so happy with LIMO SF VIP's service and will use them again in the future!

Used this company for my friends bday celebration. Started off fine, until about 15-20 minutes into…read morethe ride (we were already on the freeway) discovered that the AC did not work. It was a hot day, and about 13 ladies on one bus. We started off by asking the driver to pull over to help assist us with the AC because it was not working the way it was supposed to be. He basically ignored us for a while until we were all demanding him to pull over. We were melting!! Meanwhile, the AC in the front part of the bus for the driver was just as cool and comfortable. Finally he pulled over, while my friend had the company on the phone letting them know what was going on, they had to communicate to the driver through our phone, before calling him directly. They said the bus apparently had been serviced the day before, but nobody with this company thought it would be a good idea to check the AC before allowing it to be rented out. Some adjustments were made to the AC and we were back on the road (it was still not working the way it was supposed to. We had to HOLD OPEN two different emergency windows during our ride with our hands, arms, and other items so we did not pass out from overheating. (see pic). It was over 80 degrees inside! Once we managed to arrive to our destination, the bus parked and told us that is where he would be until we were ready. We had lunch, and when we just finished paying the bill getting ready to leave, the driver TEXTED us to let us know he just left to get a different bus for the ride back. Not sure why he thought it was a good idea to sit parked the entire time we ate our lunch, and then decide to go swap buses when we were ready to leave. So then we waited for him to return.... After that, the rest of the time was great...thanks to us knowing how to turn up!! Not because of the company unfortunately. This company did not handle this the correct way, and has denied any type of compensation for the trouble we had with the AC majority of our trip. 1.How do you rent out a bus to customers not making sure the bus is up to par? 2.Why would you leave us to get another bus at the end of our lunch? 3. Why do you think it is okay to not compensate us for what happened? Even with them telling us about the bus being serviced the day before, NOTHING!!! I personally would not want to use this company for any future rentals since this is how they treat their paying customers. We were not unruly, rude, nor did we cause any hardship to the driver during this, so to be treated like this was completely unacceptable.

Frisco limo was the perfect party bus for a group of 10 friends spending the day in Napa! Our…read moredriver was extremely accommodating and friendly. He picked us up in San Francisco, drove us out to 2 wineries in the Saint Helena area and a stop for lunch, and then back to the city. The bus was super comfortable and included champagne glasses, ice, and an aux cord to play music. It made our day so much more fun and efficient not having to call Ubers. Highly recommend Frisco Limo and Theo!

Wonderful team of drivers, friendly and accommodating - used for my daughter's prom and had a great…read moreexperience all around.

Burak gave us unrivaled service. He was professional in every way. We were exceptionally pleased…read morewith his friendly and accommodating personality. Our ride was extremely comfortable and enjoyable. Thank you Burak for such a great experience. Richard and Karen Sebo

Servise was really living up to its name. Erhan was great, he picked us up to Oakland airport. On…read moretime and really clean vehicle.

We booked a limo through this company for my daughter's 11th birthday scavenger hunt around San…read moreFrancisco with 8 friends. We reserved it a month in advance for 1:30-5:30pm and were instructed to pay in full via Zelle to hold the reservation. The week of the event, I followed up with Reese to confirm everything was set. He replied that we were "all set." On the day of the party, all of the girls had arrived by 1:15pm and were excitedly waiting by the window for the limo. By 1:37pm, there was still no limo and no communication from Reese. My daughter kept asking, "Is the limo coming?" and was trying hard not to cry. At 2:02pm, after waiting over 30 minutes with zero updates, we decided to move to Plan B and drive the girls ourselves. Just as we were walking out the door, a limo finally pulled up. The driver explained there had been car trouble and that he had been called in last minute as a backup. Unfortunately, the limo itself was in very poor condition: no AC, some windows didn't work, no music system at all (we had to grab a portable speaker), and a broken seatbelt alarm that dinged nonstop the entire ride. Most disappointing of all, Reese never contacted us afterward -- no apology, no explanation, and no partial refund. Completely ghosted. This was an incredibly stressful experience on an important day for our daughter, and I truly hope no other family has to deal with this on their child's birthday (or any event).

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

I called Vicky to set up medical rides for mr. She was very professioal and very accommadating…read more On May 14, 2026 Bobby came to pick me up and drop me off in Concord, I appreciated him walking me to elevator and wishing me good luck with my procedure. The next day Bobby came to pick my husband up and brought him to where I was. He waited patiently two hours for us, which was a blessing. On May 19 I had another ride scheduled Aishya came and picked my husband and I up for my post op appointment. She was very friendly and easy to talk to. I appreciate all the drivers. If I need there service again I will defenitly use them as well as reccommending them

Everything about Evolve is terrific! They are always on time, on budget, and so accommodating. We…read morewill continue to use Evolve as long as they are operating. They are our number 1. We always feel taken care of.

Leonid and his service is absolutely THE BEST! We randomly found him on Yelp and we are so amazed…read morewith his service and positive energy. We initially booked his service for airport pick up and drop off but we were so amazed that we booked a tour around the town since it was our fist time visiting San Francisco.Very competitive pricing and unparalleled service. Very comfortable car and we were so pleased with everything from start to finish that we couldn't pass writing a review. 10/10 Cheers!

I personally know Leonid, and I can confidently say that Comfort Transportation delivers a truly…read moreexceptional level of service. Leonid is very professional, courteous, and always attentive to every detail. The vehicles are clean, luxurious, and very comfortable. Communication was excellent, and the entire experience was smooth and enjoyable. I highly recommend Comfort Transportation for anyone who values quality, reliability, and first-class service!