I recently had the extremely unpleasant experience of accompanying my 89-year old mother to an…read moreappointment with Nikki Angeles, APRN. Whatever her other competencies may be, Ms. Angeles seems to have nothing but contempt for the role of family members as health care advocates for the elderly. My mother, an 89-year old woman with a recent history of A-fib and breast cancer, presented with a number of symptoms that are consistent with A-fib and/or heart failure, including severe shortness of breath, extreme fatigue, and dizziness. In this state, she was disoriented, afraid, and unable to ask questions or otherwise advocate for herself. As her only child, this is my responsibility, and I take it seriously. Ms. Angeles, on the other hand, seems to find the exercising of that role to be an irritation, an annoyance, and a waste of her, apparently, very valuable time. When, for example, I tried to ask simple informational questions about the purpose of tests she was ordering, she cut me off in mid-sentence, rolled her eyes, and attempted to move on with her agenda of bringing the appointment to an end as quickly as possible and moving on to whatever she felt was more important, without answering the questions. I was forced to repeat my questions, which only seemed to make her all the more irritated. On the other hand, Ms. Angeles, was quite pleasant with my mother. The problem is that my mother was in no position to advocate for herself. She was too disoriented and short of breath to ask any of the questions that she would later be asking me on the way home -- questions to which she has the right to know the answers. Questions that, as her health care advocate, I have the right and responsibility to see that she has answered, so that she understands her condition, her prognosis, and the care that is being proposed and/or provided for her. Ms. Angeles does not seem to understand or appreciate the fact that answering the questions of a family advocate isn't just an annoying distraction, but is, rather, and essential aspect of caring for the PATIENT, especially where the elderly are concerned. Hopefully, though, Ms. Angeles is not done learning, and will find a way to incorporate this understanding into her professional growth, so that she will be able to provide an improved level of care to future patients.

It's a tale of two cities in this office of cardiology! The cardiology part is great, it's the…read moreoffice experience that I cannot say enough bad stuff about them! I'm not able to give them a zero stars, otherwise I would! I can't even get them to give me a call back and answer to my question. There's no one even there in the first place that can answer my question! They didn't even wait long enough to see how they could help me, and all they did was switch my request over to a voicemail, they did not even try to answer my question at all! I doubt if they're too busy, everyone's busy, but when you say you're not a happy camper, it is pretty ridiculous! The whole office staff needs to be fired and get a whole new staff, I mean it! It probably won't ever happen, but that's how bad this office staff is! I don't know how the doctors can go on doing their practice without a good office staff! I wish someone there would call me back if they have the guts to do it. It's very unprofessional and unacceptable. That's all I'm going to say at this time!

Dr Juan Garza is responsive & thorough & very well informed - I trust his judgment & will return…read more His subordinates Receptionist Abby (cheerfully & quickly rearranged my schedule to accommodate new testing results) & Ashley (Tech who greeted me & processed) were friendly & accommodating. Good place to go.

Dr. Gregory Buser is an extraordinary cardiologist, truly the best of the best. He became my…read morehusband's doctor in 1999, became my doctor some years later and is now my son's cardiologist. I have complete confidence in him and have referred numerous patients to him over the years. I highly recommend Dr. Gregory Buser to everyone who needs and wants exemplary care.

Dr. Daniel performed emergency triple bypass surgery on three coronary vessels on my heart…read more At my follow up appointment, when asked which vessels were bypassed, Dr. Daniel went into excited detail on exactly which vessels were bypassed and how the procedure was done. I truly believe he is doing what he is meant to be doing. Dr. Daniel saved my life and for this I will be eternally grateful

Dr. David Daniel performed coronary artery bypass surgery (6 bypasses) on my husband. Not only is…read morehe a skilled surgeon who takes the time to thoroughly explain what is going to happen with his patients, but his beside manner is unsurpassed. My husband will forever be indebted for his lifesaving operation. He is a brilliant surgeon with an obvious passion for doing everything he can to improve his patients' life. We also appreciate his kind staff for handling paperwork, billing, and insurance matters in such a timely fashion. We highly recommend him without reservation.

This is a typical waiting room in a doctor's office. There's plenty of space for people to move…read morearound and wheelchair accessible. Staff is professional and fast. This place promotes a friendly and relaxed atmosphere which makes you feel comfortable. I was surprised that I did find any outdated or torn old type of magazines which are typical in a doctor's office. There were also educational material.

Dr. Kiesz and staff are great. Dr Kiesz is very caring and thorough. I was referred to him by Dr…read more Roka after an abnormal EKG. Dr Kiesz conducted a series of tests that ultimately led me to Dr. Otero, Thoracic Surgeon who performed a Triple Bypass. Dr. Kiesz has a great sense of humor, he is fond of telling me that he saved my ass twice. Now after my second stent after my Bypass (last Friday) he has saved my ass three times. His staff is also first rate.

Dr. Patel is really nice, and thorough. He took good care of me in the hospital and that's how he…read morebecame my doctor. He put me on good meds that got my tachycardia under control with few side effects. The offices are nice and comfortable, and the front desk staff are friendly. The location is a pain for me to get to, since I'm in the Fair Oaks Ranch area. I have to slog through an unbelievable amount of traffic. I wish they had a Boerne or Fair Oaks Ranch area. I recommend Dr. Patel.

My 89 year old dad was admitted into the hospital for a-fib…read more They wanted to release him after a day in the hospital. I requested to speak to the cardiologist, Dr. Challapalli. Very surprised and disappointed in what he had to say. Basically he said dad will have a lot of issues going forward and not to keep calling the ambulance. I looked at him and replied: I disagree with you. I should have said, do your parents know this too? Shocking attitude.

Doctor tales forever to see you. And the receptionists are unprofessional. The office will not…read morecontact you for appt reminders.

I have been a patient of Dr. Gresham since my heart attack in 2015. He is a great doctor. His…read moreoffice staff and accounting staff are not so credible. They have miss coded my visits with the good doctor since 2022 as out of network instead of in network as a copay. As a result the out of net work charges I have an outrageous balance that I am unusable to pay as a retired person on a fixed income. Now the office staff refuse to allow me to see or speak with Dr. Gresham. I do not want another heart attack. The unfair practices of his staff are detrimental to my health!

I was recommended to Dr. Ly by my cardiologist, Dr. Richard Wilkes. On July 5, 2018, Dr. Ly…read moreperformed a quintuple bypass on me. Of course the surgery is scary, risky, and of course extremely serious. You want the best. I was assurred that while the above is true.......it's also true that Dr. Ly does between 250 and 300 of these a year.....it's very routine, and he was the best. I can tell you, my recovery has been extraordinary, I'm ahead of schedule, and starting cardiac rehab next week, which is the 5th week after surgery. Dr. Ly, his physician asst, Steve, and his whole staff is in every way, considerate, helpful, and there to answer any questions you have. I can tell you, this ordeal, and my stay at Northeast Baptist Hospital was as good as it can get. I was treated with love, compassion, and respect at every turn. This is "as good as it gets".

From the owner: Cardiovascular and Thoracic Surgeryread more

I just had an echocardiogram to determine if I had a problem. After test and review, all appears…read morenormal. This review was to state that the test information itself was available for my review. I appreciate being able to review all testing and visit evaluation documents. This is the first time in all my 70 years of doctor visits that this information is available to the patient.

I recently had my first appointment here with dr Roman because of an medical emergency I had few…read moremonths back and he saw me while I was in the ICU and had to follow up with him after I was released. My review is of the clinic/staff itself. Dr Roman is fantastic, he's Amazing, friendly, all that good stuff. When I first met him in the ICU and when I saw him again at the clinic he still had that same positive energy so he gets 5 stars Now, the ones that be answering the phones/receptionist I just knew with them being rude on the phone that they most likely was going to be the same way in person. I sure wasn't wrong. When I first called them to make an appointment they seemed annoyed, not friendly and just seem they were just having a bad day. I kept having to get rescheduled because of my insurance and each time I called they just seemed like they hated their jobs. When I finally showed up for my appointment the receptionist were the same way. Not welcoming, no smiles, not friendly and seemed to be bothered by questions and overall they just look miserable/tired. I'm all about customer service and usually will not come back to a place where the customer service is bad. Since this was the place that I had to follow up with post hospital discharge, i wouldn't come back here

Very nice and professional staff. The doctor was great! My appt. was on time and the doctor very…read morenice and professional!

First time meeting with Dr. Juan Garza, Cardiologist. I was referred to him by my primary care…read morephysician, and am I glad he did. From the start Dr. Garza and his staff made we feel very made me welcomed. I asked him several questions, and he explained everything in detail, which made me feel better concerning my heart problems and the state of my health. I wholeheartedly recommend him to anyone seeking a "Great" Cardiologist. Someone you will be able to speak to and not feel rushed, and who will explain everything in detail. Highly recommend his practice. Recent visit March 2020.