I paid Summit Exteriors $2359.00 for hail damage to siding and cutters. Met Nick and Tracy early…read moreon but the work was never done. Summit has changed name to Rochester Roofing. All summit contact info has been delete. Many customers have reported same issue To NYS AG and better business bureau with no response or funds returned drum Summit.

Update 02/17/26: Unresolved (This review was originally…read moreposted on Google and I'm adding it here for transparency.) 12/12/24: Still unresolved 06/16/24: Summit Exteriors did respond publicly to my original google review, but the main issue is still unresolved. I have not received any direct outreach by phone or email, even though they have all of my contact information. I also sent a written request in an effort to resolve this outside of court, and I did not receive a response. The outstanding issue is a refund for two skylights that were canceled prior to installation. As of today, that refund has not been issued. To be fair, the roofing installation itself appears solid. The crew worked hard and the roof is still intact. That said, there were several issues with communication, scheduling, and follow-through. Original scope of work included: GAF Lifetime Roof System -Replacement of existing skylight with a Velux Fixed Skylight -Installation of two additional skylights (with framing and drywall work) -Complete gutter replacement (Hidden Hanger Seamless Gutter System) -Hardwood decking replacement Work that was completed: -GAF Lifetime Roof System -Replacement of existing skylight with a Velux Fixed Skylight -Complete gutter replacement -Decking was replaced, but not with hardwood The two additional skylights were canceled before installation due to scheduling delays and weather concerns. At the time, my priority was replacing my aging roof (it was over 20 years old, with missing shingles and risk of water damage). I started requesting a refund for those skylights before the job even began in August 2023. The refund is still outstanding. During the project: The start date was delayed due to transportation issues, which pushed work into rainy weather. I experienced ceiling staining inside that required repair. Interior touch-ups were handled by company staff rather than a professional painting contractor. Landscaping was damaged during the job. A complimentary house pressure wash that was promised was never completed. Insurance assistance resulted in partial coverage (around 15%). Communication became noticeably more difficult after financing was finalized several months before installation. It was often hard to get updates or clear answers. While the roof itself seems to be holding up, the unresolved refund and the ongoing communication issues have left me disappointed with the overall experience.

Voyage roofing made getting a new roof easy. The team arrived promptly and got right to work. They…read morewere diligent and efficient. Over they made the entire process very easy and the new roof looks great!

From the owner: At Voyage Roofing, we specialize in Roofing, Siding, Windows & Doors, and Gutters--providing expert…read morecraftsmanship and durable solutions that stand the test of time. Whether you need a full replacement or a quick repair, we've got you covered!

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

Highly recommend this company. When our skylight was replaced, there were gaps in the drywall. Hub…read moreChan Remodeling insulated it, fit new trim and sealed it. They did a great job and prices were very reasonable. Will be using them for more projects.

I appreciate you taking the time to respond. And this is a reply to your response which is…read moreimportant for full transparency. I just wanted to clarify my experience -- short and simple- you confirmed an appt you didn't keep and then decided not to accept a project/work further because my tone of frustration (of which your lack of communications was the root cause ) was not acceptable. You say you "value mutual respect and clear communication in every client relationship. " Unfortunately, you didn't even communicate until I contacted you to ask if you were still coming. You left me waiting without notification so that's already contradictory to what you value. Management then chose not to continue to work with me because they felt the tone and nature of response was not acceptable after an apology The truth is...No one called to apologize or acknowledge the no show until after I called. You can't expect to gain respect if you don't give it. Although you had an emergency at 7am (our scheduled appt was 10am), it doesn't take more than 5 sec to send a quick message to cancel. You had 3 hours to cancel an appt you couldn't make. So it is for the same reason that I prefer not to work with your company. I also value respect and clear communication which did not occur with your tone and lack of accountability in how you handled the matter. Hopefully this feedback will help future prospective clients. And best of luck to Hub Chan Remodeling. I didn't have a chance to experience their excellent work as others have yelped but hope others get to. Just confirm your appt ahead of time.

Pride Pros is the best! We have a beautiful 4 season sunroom thanks to them. 100% recommend them!read more

From the owner: HERE AT Pride Pros our goal is based on our Name. We take pride on all our Projects with…read moreProfessional results. With over 40 years of experience. We get it done right the first time, Every time.

I'm so glad I went with this company to replace my roof. They were professional, honest,…read moreresponsive and they got the job done fast. I highly recommend Steve and his team if you're looking for skilled professionals to replace or repair your roof.

From the owner: We provide affordable roofing solutions with exceptional quality. We are fully insured and we…read moreproudly serve homeowners in Rochester, NY.