Amazing fast service, super friendly staff I would highly…read morerecommend this place Thank you Jimmy, you know how to run a business

My car looked great and Frank was super nice and communicative! I really appreciate the work the…read moredid.

The customer service is amazing. They keep you up to date on what going on. They walk you threw…read moreever step. The work is amazing. They are the best on the island. I only bring my car to them.

We used them twice, a rear end collision on my wife's Subaru and a deer strike to the front of a…read moreToyota. Both times they were quick with the fix, the Subaru turned out better. I had to go back for a second bumper clip for the Toyota and it still was aligned slightly off. For the most part it's good enough, as it's been over a year without issues. They do a great job matching paint, I can't tell a difference between the front and back bumpers. As for parts, they go cheap when quality after market ones are unavailable, due to our insurance companies contract. More recently I needed a new front grill, which I purchased an OEM independently. They looked at the front of the car and said it needed a bumper, grill and a few other parts and paint for slightly over $1,000. Also, I would need to sign a waiver to skip calibrating collision sensor. I ended up taking it to a mechanic, and they replaced the grill for $70. Because no one disassembled the entire front, they nor I could prove the status of the inside arms of the bumper. Even if they are damaged, it's still holding, which is good enough. The plastic on the bumper was flimsy to begin with and the position looks the same as the photos taken when they finished the original repair. For now, I consider it completed and my cruise control has stopped flaking out at high speed. In this case I received a quote from the methodology that makes them respected for handling repairs, but it was not what I wanted to do.

Going to see these great guys over 20 years. Generations of precision and detail work. Would never…read morego anywhere else! Treat you like family!!! Professionals in every aspect of their work. Your car comes out of that shop looking better than how it went in always.

This is a review of 3 places so crossposting it for Island Toyota dealership, Island Toyota Service…read moreCenter, and a body shop in Brooklyn Auto Dent. This must be the worst dealership there is. I went to their repair service on quintard to get my wheel alignment checked after a parking lot collision where a person backed her car into mine. The insurance adjuster was supposed to go there to write up an estimate. When they got there the next day, my car wasn't even there anymore. Without my consent, they sent it out to Brooklyn to some body shop called Auto Dent. The insurance had to schedule another adjuster to go take a look at my car now in Brooklyn. To make a long story short, the body shop kept my car for 3 weeks, returned it unfixed. Nothing was done. In addition, when they towed my car from Toyota Service Center to Brooklyn, they used my plates for the toll which I got billed for. Island Toyota dealership cashed the Geico insurance check for $5,600+ and returned my car not repaired. They won't refund the money. They asked to bring the car back so they can fix it - thus admitting they didn't fix it in the first place. The guy from Auto Dent couldn't get his story straight either. He was very rude over the phone, first claiming he fixed the car, then saying he fixed some things, then said he can fix it if we bring it back. How could I send my car back to them? I went to another reliable body shop to get a statement that car wasn't fixed and payed for it out of my own pocket. Filed a DMV report against the body shop already. Auto Dent, Island Toyota, Toyota Service the worst customer service, and repair service there is. I assume, they went for the insurance fraud because my car wasn't badly damaged and if the owner didn't know much about cars, they would've never noticed that the car isn't fixed. Luckily, my husband knows a thing or two and after he brought the car home and started checking, he saw that nothing was done as per the estimate. It's hard to see at pick up as they give you "the complementary wash" so the car is wet and you can't see anything. We called the insurance back, they sent the local adjuster who came by and confirmed the job was not done. They were supposed to replace a headlight as per the insurance adjuster's estimate but they glued the one that was originally on the car. When confronted, they argued that they replaced it until they finally said that they glued it. Along with the repair receipt, they attached a list of parts they were going to use for my car with addresses where they supposedly got them from. They didn't use any. The other body shop confirmed that the bumper on my car is still the same bumper that was on the car and not a new one. They actually didn't even put back all the clips. There are parts numbers on parts...obviously.

Larry gave me a great deal on a number of services including body work, brake and differential…read morefluid exchange and brake and rotor installation all in one shot. Fast return and great work. Thanks!

From the owner: Welcome to S&L Island Auto Repair, your trusted auto service repair and body shop serving Staten…read moreIsland, NY, and the surrounding areas. Our dedicated team is committed to providing top-notch services, including auto repair, oil changes, and expert body work. With a focus on automotive excellence, we specialize in addressing a wide range of auto needs. Whether it's a minor repair or major body work, our skilled technicians ensure your vehicle receives the care it deserves. At S&L Island Auto Repair, we pride ourselves on delivering quality service, attention to detail, and a commitment to customer satisfaction. Drive with confidence - choose S&L Island Auto Repair for all your automotive needs.

If you're looking for quality mechanical or body work on your car with quick turnaround times and…read morefair pricing, look no further than M & J Auto Body Repair and Towing in North Bergen. The team there treats customers with respect and makes you feel like part of the family. Every time I've had an issue with my vehicle, they've fixed it right the first time. That's why I confidently recommend them to my family, friends, and anyone else in need of reliable auto service. The latest issue was a rusty roof on my son's car, now no rust and fresh paint

Super reasonable pricing! Super nice staff and great service. Will definitely be back in the futureread more

The job was completed professionally and quickly. The owner was very personable. Gave me several…read moreoptions. I highly recommend them. 5 stars

Dealing with Anthony at Preferred was like dealing with a close friend that you've known your…read moreentire life - I'm not joking he made you feel like family! When my car was hit in a parking lot by a teenager who was speeding recklessly, the damage was significant so it was hard not to stress. But Anthony made everything a seamless process from start to finish, dealing with the other drivers insurance company, my rental car company, I didn't have to worry about anything. Although this was my first time using Anthony, I will say that as long as I live here, my family will not be using anybody other than Preferred moving forward.

Mike is amazing. I'm definitely making this my go to for everything for my car. He got my brakes…read moredone quickly and my car feels right again.

Mike & Eric are extremely professional at what they do!! They delivered amazing results in such a…read moreshort turnaround, exactly what I needed, and at a good price. I will definitely be back. I highly recommend!

Needed the front bumper replaced and later got the right side over-fender done and the rear…read morediffuser re-painted. Great service. Good value for labor cost

Absolutely wonderful, timely, and reasonably priced service. I submitted a request through Yelp and…read morereceived contact from various providers. I decided to go with Robokito/Alvaro due to quality reviews (especially since they included photos). Alvaro was quick to respond and communicative about some extra parts I needed--he was even able to procure one part I needed from the dealership. They got the job done in one day so I had my car back in perfect shape after 2 days. Will recommend him to anyone needing body work! Timely texter including progress video Paid over Zelle 1/3 of price of what it would have cost at the dealership Quality work Quick turnaround