I was heading out of town to visit family in LA, and I wanted something nicer than an uber. I…read moredecided to see if Albuquerque had private chauffeur services like I used to enjoy in LA. I initially searched on Google and found this company. I gave them a try, the owner whose name I believe was Marcos, was very kind and patient and explained how the prices worked and what kind of cars they had and the whole process. The day I got picked up, the car showed up 10 minutes early, the driver helped me with luggage, asked me if I wanted any music or keep it quiet. Honestly the chauffeur was first class all the way. It honestly really made the start of the trip that much more enjoyable.

just need a ride from pt a to pt b cant navigate site , not user friendly…read more very frusteratin i just need a cab ride and i cant find one and this app is making me type more words to post this so there they we go. thank you for listening to me rant.

Albuquerque can be a tough place to get an Uber, so I was thrilled to find ABQ Taxi. I scheduled a…read moredriver for my early morning flight and he was on time (even a bit early), friendly and professional. Will definitely use them next time I'm in town.

I have been a customer of Albuquerque Metro Taxi for a few years…read more I wouldn't call anyone else! Daniel and Rose are always on time! They are professional and super nice The cab is always clean and comfortable

I scheduled an Uber in advance. It was for my dog to get to her vet appointment. The time for pick…read moreup was 10:00am. The driver no showed. Not even a phone call! Then at 10:13 I get a message my ride was canceled! So my dog missed her 10:30 appointment! Then I tried and tried to get a hold of Uber to report this with no luck. They do not have customer service for complaints. So, I turned to my credit card company and put in a dispute. Uber tried to charge me a cancelation fee when they canceled, not me! Always use a credit card instead of a debit card so you can dispute whatever happened. That's the only way for me to communicate with them is to hit them in their wallet!!!!!!!!

If I could rate Uber a "0", I would. My driver didn't show up and I missed my train. It cost me…read more$782.90 to reschedule the train ride for another day. I don't know how to contact Uber to complain. Amtrak won't refund my money. My driver was to be Luis from Albuquerque, with a Pennsylvania phone #. If you get this driver, cancel your ride! Get another driver.

Very efficient, cost is OK compared with Black Car or SF Opera shuttle. Good communicationread more

Excellent, always. I keep using Sherpa Ride taxi service over and over again because they are SO…read moregood. Super-nice and super-kind, very reliable and on time, and their vehicles are always very, very clean. I also love the fact you can call them on the phone and speak to them that way, if you want to, because that's the way I, personally, want to communicate...by talking into the phone, voice-to-voice. I prefer communicating that way, and they welcome it!! I'm so grateful for that! Whatever the customer wants. I'm so glad they offer all forms of communication. They are always accommodating and sensitive to whatever the customer's needs are. This includes if you need extra time getting in and out of the vehicle and getting settled...they are SO nice about that and never rush you and they do help you in any way they can. They are very patient. I love doing business with this company and they are consistently great.

I had an emergency appointment for my newborn daughter and not only did they accommodate her, they…read moremade sure we were safe and reached our appointment on time with an extremely comfortable ride. FIVE STARS!

This company is so unprofessional. I regret giving them multiple attempts to get my business. I…read morecalled 8/19/24, 8/22/24 To try and schedule "black car services" for my wedding in September. The girl who first answered any of my calls was very unprofessional saying she would call me back with a quote, she was currently driving . She never called me back I called again on 8/22 and simply said the van was already booked (but never even asked what day i needed it for) when I told her it wasn't until September she said oh yeah nevermind it's broken down not available. I called again beginning of September just to get the black car services, no longer the van. The employee said they could pick us up and do the drop off for our time and location, got my card info and said she would email me the receipt. No reciept was ever emailed to be but I saw a hold on my card, thought everything was kosher. On my wedding date we never received a call NOR text to confirm pickup . We ended up making other arrangements. Card charge never finalized. Assumed they didn't book us properly. Three weeks after I get a call from a different driver asking me where we were at and that they were at our pick up location. I advised the date we hired them was 3 weeks ago. He was very apologetic and asking me for the females name that booked us. And left it at that. Now over a month and a half after from the actual date of wedding I see there's a cancellation charge, and an email sent to me saying it was non refundable. I called the company and they knew my name and why I was calling , he stated it was my fault for not calling them to cancel. I never wanted to cancel the services simply I was not picked up on the date of hire. He will not refund us. When we spoke on 9/28 he apologized for THEIR mistakes. now it's "my fault". Belittled and yelled at me for not calling the day of my wedding to remind them to pick us up. He could have easily left it at I'm sorry and not charge us

The driver was friendly with the a! outgoing personality, I enjoyed the trip to and from Santa Fe.read more

I like being able to call this taxi service and make advance arrangements. I also like to get an…read moreapproximate charge for the amount of the anticipated ride. They are very polite and helpful on the phone prior to the ride.

I got a cab at 1:15am at the airport. The driver told me that the base rate from the airport is $15…read morefor up to 4 miles, then it goes up by the mile from there. I was going to ask around among the other companies and the driver told me that the airport rates are the same for all other companies at the airport. After a long day of travel delays I was exhausted and desperately wanted to get home so I paid $15 for a ride that was under a mile. When I called the company the next day to ask their rates I was told $10. Clearly they lie and do what they can to financially exploit travel weary people. I am usually fairly savvy and am rather embarrassed that I fell prey to this greedy company. Save your money and please do not give Green Cab any of it. Go with a company that has transparent rates that don't change when the driver feels that they can get away with wringing more from you in moments of need. If you are using cash make sure they are using some sort of meter that you can see and that they operate while you are getting a ride. Insist on a receipt so that you have documentation of what you paid. I am assuming that my money went directly into that drivers pocket, tax free. I'd give Green Cab negative stars if I could, but this will have to suffice.

I needed a ride from airport (flight cancelled) and the Green Taxi was immediately available…read more Driver was accurate on destination and arrived in excellent time, good driving, pleasant experience. Pricing was comparable to ride share without having to wait.

I have used this service for transportation to the airport in ALB…read more The driver was a few minutes early and got me to my flight in plenty of time. The car was a new Jeep gladiator. The driver was friendly and helpful.

Schedule in advance for a seamless ride. Too clean and professional to be true! I'd never take a…read morechance on another transport again.