I came to Oak Ave. to purchase some shirts for an event last year. Dixon, the owner and manager was…read morethe one who helped me out. All around relaxed and great guy to talk to. Took my order and got it all done very quickly. The shirts looked PERFECT! I highly recommend this business. Give Dixon a stop by next time you find yourself at North Lake Mall.

poor customer service!! owner refused to fix our wedding shirts that he didn't do correctly. they…read morewasn't nothing like i asked for. don't go to this stand located in north lake mall in charlotte nc.I left without my shirts so I'm 64.50 do to him not wanting to fix my issues.

The service was incredible! Mo went above and behind to help me find outfits for our upcoming…read morefamily photoshoot. She was so sweet and literally gave us several selections to choose from even searching in the back several times for their sizes when they were not upfront. I highly recommend going to check this store out for your kids clothes.

This place is so small they really need to expand it was a mess and there's so much clutter it's…read morereally hard to keep it tidy since they have so much stuff crammed into such a small area I would highly recommend the children's place to try and expand into a bigger area because this may be the smallest location I've ever seen

I walked in looking forward to a 60 minute deep tissue massage. Person at the counter ignored me,…read morestared at the computer. Okay, in the middle of a task, np. Looked at the offerings. Prices were reasonable. Turned back to the counter. Still being ignored. Was about to ask how long of a wait it was, but, not liking the vibe, I left. Went to Cozy massage nearby and had a great massage. I will give them another try though, perhaps just an off day.

Very comfortable mall with a whole Belk Outlet! And it has 2 coffee shops with lots of seating. I…read morejust wish it had a better food court. But thankfully it is surrounded by resteraunts. I love the AMC theature there.

After American Airlines somehow had my bag half unzipped leading to one dress shoe lost, I needed…read morenew shoes before heading out of town again. Off Broadway to the rescue. Frankly, I don't shop for clothes or shoes very often so my wife had to point me to this place as I only knew the Best Buy existed in this shopping complex near across from Northlake Mall off Harris Blvd. The selection of shoes was very broad with a variety of price ranges from which to choose. This included a decent array of size 14's which can oftentimes be a problem to find. I found a pair I liked quickly, tried them on, they fit well and there you have it, sold! Throw in that she got a new pair of brown boots for the buy one get one 50% off deal and we both walked away happy.

Always a great selection! Customer service has always been available and ready to assist.read more

The hours posted say 9pm and they close at 8pm. I arrived at 7:58pm and they had already locked up…read morefor the night. I rushed across town to make it on time. They were rude even though I made it in store to the other entrance before closing and turned me away.

Reverse discrimination at its finest at Northlake H&M!…read more Nikki the manager had a chip on her shoulder and refused to return an item WITH a receipt. She said the system was down. Passive aggressive behavior and incredibly demeaning attitude. How on earth could she be a manager? We went to the H&M at Concord Mills and they started laughing saying this location always has troubles then returned the dress immediately with no problem. There is a reason Nordstrom is more desirable to shop at! No more shopping at H&M Northlake for sure.

I was looking for a specific baseball cap and stumbled upon Lids making my way from Belk to Macy's…read more I was able to go in and find what I wanted, pay and get out through the holiday madness. They tried to sell me on buy one get one at a lesser price, but the selection was limited and they surely didn't have any caps for my team. I had to leave with the one cap, but then again, that's what I wanted so I left a satisfied customer.

Went in for a simple name embroidery job on a baseball jacket and was very disappointed in the lack…read moreof customer service at this location. The store was not busy and clerks were very inattentive and nonchalant when taking my order info. They also never called me to confirm my order was ready after 2 days even though they said they would. They actually did a great job on my jacket but I won't go back in the future.

Customer service was amazing. They always have a way to get what clothes you want. And have the…read morebest values for clothes . The clothes have great prices.

Pretty pleased with this Old Navy, which is in a hopping shopping center on the outskirts of…read moreNorthlake Mall. I've stopped in several times & they've been really consistent. The employees greet you immediately as you walk in the store & several displays invite you to shop the latest looks. Clothes are neatly organized, arranged & the store itself is pretty large. Lighting is bright - which is a plus when determining the true color of the clothing. I was really happy when I called ahead today looking for a particular belt. The employee had someone pull it for me & it was waiting for me when I got there. Gotta love customer service! Be mindful of their parking situation, as they share it with several other shops in the area.

Have FourSquare? Don't miss out on the check in special here. Great clothes at pretty decent…read moreprices. Hopefully you and your kids will get out relatively cheap provided you use any sales, the check in special, and don't spend too much time for your kids to fall in love and want more. Located within Northlake Mall. The store is located on the same level as Dick's if you come in at parking area seven.

Rude Customer Service and Staff! At first thought everyone was nice, but when I got to the cash…read moreregister the staff was rude