Dan and his crew installed ductless ac units. Everything went great. Polite, clean and thorough…read more Highly recommended!

1-15/26 Dan was amazing he was able to make time on his busy schedule and with 3 minutes he already…read morefigured out the problem why I wasn't having heat through the house thru the radiators. He did a thorough check all over the house afterwards and waited in case something else wrong happened to arise. He was very reasonable and not trying to strong arm on the cost. I highly recommend his services to everyone. Thank you so much Dan now me and my Kids can be warm on this upcoming freeze over that we're gonna have this weekend and next week. God Bless you

Thanks to Patriot Plumbing and Heating my pipes are in great repair and working again flawlessly…read more!!!!!! Great Service and Friendly personnel.... Amen Abe Gates 347-693-9910

Sent someone who complained the whole time he was there saying he wanted to go home. Overweight…read moreand huffing and puffing...... I initially called to have my kitchen sink cleared of a stoppage. They bring in a snake and proceed to snake from under the sink. It took them a while and ultimately, they were unable to get it cleared. Ok, sometimes at the end of the day we don't have on our thinking caps and we are not as quick witted as we could be. Why do people ask stupid questions like why do I need your Master Plumber's License? Only people on Staten Island would be stupid enough to get angry at a customer for asking such a thing. Nothing nefarious about that question when you want to confirm you are doing business with a LICENSED AND INSURED company. GTFOH. Making him look bad in front of the boss? CTFU. Boss should know smart people hire companies that their bona fides in order. Rates seemed fair. They took all the stuff they bought in back out and left the little mess they made (no problem) I'll leave it to clean up after I get the sink fixed. Would you go to a doctor and not know if he is licensed to practice medicine? Want just anyone working on your electric? I don't. The rest of Staten Island can do what they want. I was not charged, though by the time I went up to get checkbook to come back down to see how much I should give them for trying (not what they quoted me), they were already gone.

Being 12/20/22, all of the 7 plumbers I called were either busy until 1/06/23 or had not yet…read morereturned my call. I had just replaced a malfunctioning washing line and went to turn the valve back on and it started to leak profusely. He picked up on the first ring and walked me through tightening up the packing nut and waited patiently on the line until I got it good. He too was backed until past the end of the holidays, but offered to set an appointment if I still had an issue. Thank you

Needed a plumber in a hurry! Jack had been to my house to give me a quote for my kitchen!! His…read moreprice was fair and he impressed me very much! I chose to go with another plumber who also impressed me! Unfortunately the plumber I chose couldn't finish the job due to an emergency!! I called Jack and explained my problem and he agreed to come the next morning!! His price was competitive but more important I needed my new faucet installed! He did a fine job and fixed another problem I had without asking for additional $$$$!! I found him to be very professional, friendly and patient!! No rushing to do the job and get out!! I strongly recommend Jack for any plumbing problem!!

L Richards plumbing repaired a radiator heater issue when call in emergency. Great job!read more

L Richards Plumbing was a great company to work with. They were the second out of three companies…read morewe consulted for the job. Our decision was made based on Gale who provided me with great customer service by answering my questions and concerns with such professionalism and patience. She had someone at our house within the hour to assess the situation at hand. That, someone, was Kenny. He assessed the situation and advised us that someone will contact us with a price. I honestly thought the leaks we had from our bathroom through the kitchen ceiling (already made holes in our ceiling) were going to cost us both our arms and legs. Gale called us back with a very reasonable and fair price for the work to be done. Which was to find the leaks, repair them and replace both our toilet and vanity. We agreed on the set price and scheduled for work to start the next day. Kenny showed up bright and early and on time with a mask on. He wore it at all times. He did all the purchases of materials needed, breakdown, repairs, and installations. What I was most worried about was the mess that I would have to deal with afterward. There was nothing much for us to do but to sweep a second time, wipe down, and mop because he cleaned up after himself, took out all the garbage, and took everything with him. That's including the old toilet and vanity plus the boxes the new ones came in. We were so impressed by that because the other companies told us we would be responsible for all of that. After the work was done, he advised us to call in immediately if we saw or heard any leaks. The only call I had to make was a "Thank you" one. I don't know about anyone else but from beginning to the end it was an amazing experience and a job very well done! We highly recommend their services to all and anyone we know! Thank you very much Gale and Kenny at L Richards Plumbing & Heating! If we ever need you again we will definitely give you a call.

I love these guys. They always come fast and always professional and knowledgeable. Their prices…read moreare fair and they don't over charge. I've used them for at least 10 years. I hope to keep using them well into the future!

Two separate issues threatened to leave our condominium without heat through this cold snap. These…read moreguys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day. There is no question who will be calling next time we need plumbing repairs.

No idea if he is a good plumber, but his communication is unprofessional. Come on Wayne, if you…read moretalk to some and ask them to send you photos of the work they need, at least have the professionalism to write back two words that you aren't interested, or whatever. Don't leave people hanging. (noting that someone else here had this experience.)

Found Wayne here on yelp after my kitchen sink clogged, then fell apart when I tried to fix it…read moremyself. The pipes were old and brittle and as soon as I started trying to do anything they just tore apart. It was a stinky mess! He came out in less than 2 hours after I called him even though it was a Sunday, and charged a totally fair price. Very personable, nice guy, and he did a fantastic job. The underside of my sink has never looked so good!

HSM Piping & Heating manager, please cancel the water heating contract on 4310 Gunther Avenue due…read moreto worker Keno took $8,000 cash from me Teresa Wong in 2021. I contacted Keno to stop the service due to insufficient $12,000. I asked him to refund $8,000 back to me at that time. He said his business owner cannot return the devices for money. So I told him that his boss can write off the new boiler device at end of year tax return. And then Keno never got back. I called the manager of the office Adam who answered me not be notified this big problem from Keno. I really need back this money. Although I sold my house in 2024, I am a widow unemployed senior who demand the justice of this case. Anybody, please read this whole message to the claim public places for my necessary procedure to get back the money. I am hard earned income survivor all these times.

DO NOT EVER USE THIS COMPANY UNLESS YOU WANT TO BE SCAMMED. . WE experienced a flood in our…read morebasement 2 weeks ago and this guy Ackeno was called and showed up to access and make the repair. After attempting to snake out the problem???? With no success He then went on to say that there was a clog in the pipes and the entire bathroom shower pipes would need to be replaced for $10,000. We must have looked as though we were born yesterday. Long story short... this guy Ackeno charged $1500 for a problem he NEVER fixed. Another Plummer from Angie's list was called in for the repair that HSM failed to complete and this second plumber exhibited such integrity he showed up and quickly accessed the minor clog problem by removing a washcloth that was clogging the drain under the shower area for a reasonable price of $250. ALL I WILL SAY IS BUYER BEWARE OF HSM IF YOU DON'T WANT TO BE RIPPED OFF AND MAKE SURE YOU ARE DEALING WITH A LICENSED PROFESSIONAL.

Hector was great. He retiled my bathroom wall and because the original tiles weren't manufactured…read moreanymore, with their weathered edge look, Hector hand cut each tile to mimic the old ones. He was a perfectionist who fixed errors made by previous plumber. He did a great job explaining the complicated fan and light system he installed. From atop a ladder, he carefully hung a hundred crystals from a chandelier. He also left the place cleaner than when he came. What a great job. Arrived on time, did the work quickly, and supplied his own materials. He was great at communicating, too.

Hector and his team does incredible work. They are experts in electrical and plumbing and all…read moregeneral contracting. He will diagnose issues promptly and make sure you are comfortable with the proposal. He is very responsive and transparent and has amazing customer service. He went above and beyond for us and we are lucky that he was available when he was. If you have any issues and need flooring or anything done contact Hector without hesitation! We will be calling him for any renovations and restorations going forward.