I will tell you NEVER call this company. The Owner Ralph is very Arrogant. He has a HORRIBLE way of…read moredoing BUSINESS. I called him in July about a Hot Water Heater Replacement. I picked up the Hot Water Heater. He had a fit. The first thing he said is I won't guarantee the Hot Water Heater. I answered the company gave me a guarentee but you better guarantee the LABOR. He never gave me a PAID RECEIPT for the Labor. Might I also add when I told him I got the Heater myself he increased the LABOR. He never gave me a PAID Receipt, The man is a LIAR. Nobody should hire him.

Didn't show up at the scheduled time and never let me know. Ghosted me when I reached back out.read more

My kitchen sink was draining slowly and I wasted $30.00 on a DIY twenty five foot snake which…read morewasn't long enough to get to the blockage. I called Johnny Drain on Sunday morning at 10:00AM and he was at my home at noon, just as he promised. The quarter inch snake that he thought would clean the blockage didn't work and he went back to his truck for what he said was "the big gun". Twenty minutes later the drain was working perfectly! Johnny's fee was very reasonable and I wouldn't hesitate to recommend him to anyone who has sewer or drain problems. Professional and courteous service.

Johnny is the best!! My wife loves to cook and too much of the grease goes down to drain and gets…read morethe mainline clogged. Gave Johnny a call to set up a time the next day. He came at the said time with his machine and cleared everything out in 15 minutes ran some tests and was done. Great value, fast service and a local gem. Thank you Johnny!

Needed to hook-up a sink to waste line and kitchen faucet with 2 replaced valves. Very prompt and…read morethey were able accommodate on short notice. My 4 star rating and not a 5 is I felt they were expensive for 45 minutes of work.

Had a bathroom redone and new pipe replace. The guy never returned my call for over a week. Give…read moreme an estimated and I ended up getting a bill double the amount. - I have phone log and time stamp of all the time we attempted to call him and him calling back. After the job done. he kept on calling us , threatening us to pay the bill. We told him that we would pay him monthly and and demande full payment and told us things would "get bad for us" if we didn't pay one time. Thru all this there was no payment contract made by him. He is slicker and calls you when he wants. when he ants. , , rude and overcharges. Total ripeoff My real estate said the same about him. She said he was rude, doesn't return phone calls. You can email at Sammy1964 @ gmail, and I can give you the details of even to validate this post.

September 2025 I called Eddie's Plumbing…read more Located at 207 laurel ave Northport ny 11768 requesting an estimate. The secretary took my message and said she would call back; I received no callback. At 2:00 PM an older man arrived at my home unannounced. He inspected the job for about five minutes, then handed me an invoice for $175. I told him I had not been informed there would be a charge and that their website advertises free estimates; he responded loudly and rudely and demanded payment. When I refused he threatened me -- saying I would "be sorry" if I didn't pay he kept repeating the fact that I would be sorry so what are you going to do are you going to pay me now ???? I said no I don't think I have to pay you because no fee was ever disclosed to me please call your secretary and ask her she never mentioned a fee ....but He refused I tried to reason with him but he kept on threatening me. So he continued to threaten me, and that he would report me to the town for alleged illegal construction if I didn't pay him. I said go ahead so he left. I then called the office to speak to the secretary as I am panicked I said what is going on why is he asking me to pay him and why is he threatening me ?... I said what kind of business are you running ????... this is crazy....and she said oh well I don't know what conversation you guys had .... And so why did you let him in? I said because he was on my door and I was not expecting him. I was caught off guard you never called me to tell me that he was coming and or that there was a charge so you better have a talk with him and He just threatened me . She said she would talk to him when he got back to the office. Afterwards I was completely shocked and traumatized of this whole incident and of this man ... I tried to forget about it all and move on from this but then a week later had a town inspector visit (after a complaint from this plumber); there was no construction and the inspector found nothing. I was completely shocked that he actually did call and the threat that he made was actually true. So what else is he capable of? I was thinking. What kind of a businessman goes around threatening people???... what a despicable human being I thought I have never in my life encountered somebody like him. Only then I I felt the need to warn others about him and tell my story and experience with person and this is why I'm leaving this review To help others . I called Consumer Affairs and I was told there's no license on file for him and that he also has another complaint against him I was like wow this isn't his first time doing this?... I felt so frightened and taken advantage of, especially being home alone. I reported the incident to Consumer Affairs and am considering filing a police report. I do not recommend this business. Be careful who let into your house especially if you are a woman and home alone.

Called Eddie with a plumbing problem and said "no rush." Nevertheless, he was here within a couple…read morehours and took care of it. He took the time to explain the problem and answer questions - just great service, all-around

For any plumbing problem Bill will handle them all, professionally, clean, timely and very…read morereasonable. Do yourself a favor and put Bills number in your contact's, you won't be disappointed

Toilet stopped working and needed new pump. We had the replacement pump and needed someone to…read moreremove the old one and install the new one. He has done prior work for us and on 2 prior visits to repair same toilet (before Covid 19 pandemic) he charged $150 per visit. Now (during the Covid 19 pandemic) charged $350!! Took complete advantage of situation and over charged for the work done. Sadly, won't be using him again.

The whole reason that you hire a professional is so that the investment that you're making is done…read morecorrectly. With Sav On we we were not provided a knowledgeable or skilled technician. There were 3 jobs we needed done. A swap out on our kitchen faucet. It was installed completely wrong & the faucet didn't turn from right to left it turned from middle to back and it was not secured to the granite and was loose. Next we needed a pedestal sink removed and a small vanity installed in our bathroom. I bought a beautiful brand new $600 vanity that they broke! The initialin installation looked like a complete mess when the were done. Sloppy mess of a 2 inch space filled with uneven caulk. I didn't look professionally done at all. We asked them to come back and correct the problems. For 3 hours he worked on fixing the caulk but there was lots drilling & cursing etc and when my dad went in to check what was going on the plumber was watching YOUTUBE plumbing video I'm assuming to try to figure out how to fix the vanity. At 1st glance it looked like the vanity was in correctly but then that night I noticed that the drawers were no longer sitting straight. Upon further inspection he BROKE one of the vanity drawers and caulked it back together and it isn't even connected to the vanity. So now we will need to completely replace this brand new vanity and pay someone else to properly install it. Third we had a water heater leak that we wanted corrected and they told us on our heater it couldn't be repaired which we understood BUT they made the leak 5x worse that it had been when they arrived. In addition to the issues with the sub par work these guys also say in their vans outside my house for extended periods of time, playing on their phones, one of them for a solid hour and charged us for that time. This can be seen in the video footage on my ring app. When we called they let us know someone would be out to fix the errors and we asked to have different plumbers sent. They sent the same guy. I cannot tell you how much I regret using this company. Sav On did not supply us a competent worker. I cannot stress enough how incompetent the worker was. We are shocked that an insured company is refusing to cover the damages. Refusing any sort of refund. Do NOT use this company under any circumstances.

Excellent service! Very professional and honest. They were able to help fix a clog in my plumbing…read moreand responded quickly to my call. Would highly recommend using this company for your plumbing needs!

Narvin and Ricky came for an unusual full sized AC install in to a basement window. I wasn't sure…read moreit could be done. They put my mind at ease and whipping out his magical light saber called a "Ruler" and with great skill, was able to get this 14.000 BTU LG in to this small window. Very friendly and very good at what they do. Would use them again for AC/Plumbing/Heating.

I hired this company to address a kitchen sink "drain back up" issue, and was very happy that…read moreNarvin agreed to help on a Saturday night of a holiday weekend. He was very knowledgeable and patiently addressed my very difficult problem, even attempting to access pipes below my apartment in order to eliminate the blockage. Although the problem required a solution that was more complex than he could solve (condo building issue), I greatly appreciated his time and efforts.

Joe came out on a Sunday night to evaluate my sewage issue, and by Monday morning he was back with…read morehis crew ready to go. They replaced my sewage line before lunchtime and left my property in better condition than when they arrived. He originally quoted me a worst-case scenario, but once the job was complete, he actually charged less. That level of honesty and work ethic is hard to find these days. Joe is now my go-to guy for any plumbing needs.

Joe is the best. Responsive, helpful, honest, and fair. He tells you if you don't need things or…read moretries to help do things in a timely and economical way. But he's a pro and goes a fantastic job. The best!