Had Tom come out to fix or generator. It never kicked on after the last power outage. We did not…read moreneed to wait long and he was here and had it up and running right away. Great guy, great service and will continue to give him our business as needed!

When it rains it pours. Why do things break down during tax season when despite promises, I owe…read more Anyway the first thing to go out unexpectedly was the grinder pump. Discovered that when I took a bath and ran the dishwasher only to see brown ( not that kind) water coming up from the basement drain. Fox came out the next day and fixed that problem. Next, our Lowe's water softener stopped working after 20 years. I am research oriented so I had a few possibilities from carefully reading through reputable ratings. The Lowe's Whirlpool is good enough to outlive me but Fox's one is much much better and will definitely outlive me. Lowe's does not install but recommends plumbers. So again, I am researching, knowing that these plumbers are independent from Lowes and that bothers me. My neighbor is a plumber but he overcharges and isnt very good. Lowe's recommended plumbers have consistently low ratings in areas that are concerning. I don't expect perfect reviews because anyone in business is bound to have a few dissatisfied customers. So Lowe's is out. I need a good plumber. FOX is consistently recommended by those in the know. I felt Jeff, who took care of both problems, gave us good recommendations for our home and our usage. I decided for the slight difference in price to go to the larger unit. I am sure I paid more than I would have at Lowes with installation. But I have better product. FOX did not quote the unit separate from the labor. My understanding is most of the cost of a water softener is the installation. I have peace of mind that our water softener was correctly installed by a company that will remain in business and should something go wrong they will make it right.

I selected a 1 star rating because of the customer service when you call. The lady answering the…read morephone is very very rude and immediately gets attitude. The guys who fixed our boilers were GREAT!! But sadly, we will be going with another company because of this ladies attitude. They really should think about replacing her before they lose more customers!

Ed Finley recently did work for my elderly family member in Galion. He was professional, efficient,…read moreand courteous. Having, recently, had less than stellar service at a greater price - it was refreshing to see how he took care of my family and their home. Findley and Sons prices were wonderful, too! FYI, we threw out everyone else's business card!

Our basement flooded with the heavy rains and of course it was on a Sunday, we are so thrilled that…read morewe called Finley & Sons. Ed was there in record time and unclogged our drain! His professionalism and reliability was so appreciated as we had guests arriving at our home that evening, I would recommend this company for all your drain needs!

Came very quickly. Super nice. Did a great job. It's nice to have someone respond when you need…read morehelp!

Very quick to respond!! Super friendly, reasonable prices and does a great job!! I've used them…read moreabout three times in the past year!!

We had a complete gas furnace install including installation of all ductwork and cannot praise this…read morecompany enough. Very professional, friendly and competent. The estimate was very reasonable compared to other estimates we got for the job. Quality furnace. The guys that did the install were very friendly yet focused on getting the job done quickly and cleaned up when done... and answered any questions we might have had (mostly placement of registers). I cannot think of ANY negative or questionable comments to leave here. Absolutely NO regrets in calling this company for our install.

Awesome service! Called them n they walked us through the purchase of a new shower.. Explained…read moremeasurements etc! Would definitely recommend! Aden Yoder

I called at closing time for a plumber because my rental property had a clogged toilet. The lady on…read morethe phone was very nice and didn't hesitate to send a plumber to look at the situation. In route he quoted me a price and I agreed. When he got to the house he said the toilet was flushing fine and he didn't need to use the auger. He reduced the price and only charged me a service call. They seem very honest and I would definitely use them again.

Installers were polite and kept things clean but the lines to the tub they installed leaked into…read moreour walls and when we contacted the owner he didn't return our call for 3 days ( even though we told him we had to shut our water off because of the leak). I would not use this company, if things go well it's fine but if there is a problem the owner drags his feet to do anything and only does the bare minimum and with us refused to guarantee the work when the repair was done.

Service Technician were quick and efficient. Explained everything in detail for the whole Generac…read moresystem!! Will tell friends and family about Thomas and Sons Electric and the awesome work they do. Thank you so much for our Generator!!!

We had a generator installed. Great service. Very clean and professional work. Very appreciative of…read morethe care Thomas Electric showed us.

Great company with helpful & friendly staff! *Deb took my…read morecall and answered all my questions on getting a new garage door installed - All the details of the garage door/brand, warranties, price, etc. *They were able to schedule same day install. *The mechanic, Bob, showed up on time and was super friendly sharing his nutty bar with my toddlers and giving my pup a piece of pvc pipe to play with. He explained what he was doing and answered any questions we had. *We had the door installed in December and haven't had any issues yet!