We had a very bad experience with this company. My husband had a verbal agreement with Scott to…read moreinstall tile in our shower. The crew was to start at 8:00 a.m. There were late getting to our house on the morning the project started, my husband had to call them about 8:20 to find out where they were at. They said they were on their way and had to make a stop. In the meantime, my husband had to go to work. Scott and his associate arrived about an hour late, and then became irritated because we hadn't purchased all the supplies they needed. We had no contract and they never outlined what they supplied nor what we were to supply. I then told them that my husband would come home from work within the hour and we could delineate what we needed to buy, agree on a contract, etc. We had the tile, grout, wall board, etc. At first, the contractor agreed to wait until my husband could get home and would start hanging up the wall board in the meantime. Then about 30 minutes later, Scott told me he was going to shut the water off so he could remove the shower faucet. I told him he needed to wait until my husband got home, which would be very soon. I didn't want to allow the contractor to touch our plumbing until my husband had reviewed the project with them. The contractor then became very impatient and upset with me, telling me that he didn't have time to wait another 20 minutes for my husband to get home. His time was much more valuable. I then pointed out that if he hadn't been late in the first place, we wouldn't have to wait for my husband to get back here to talk with you. Scott then became very verbally aggressive, which escalated into a full-blow argument between us. It ended with Scott telling me, "No women tells me what to do". Needless to say, I asked the contractors to leave our house immediately. Then Scott demanded $300 for his time and waited out on the lawn for my husband to arrive. My husband showed up within a few minutes of our argument, and Scott told my husband that he doesn't appreciate "a woman" telling him what to do. Needless to say, we found another contractor to complete our project.

Just completed our beautiful bathroom remodel in Plano. New tile floor and shower, texturing and…read morepainting of walls and we could not be more pleased. Also did all the plumbing, electrical work and they were very helpful with decor suggestions. Extremely clean and punctual and their final price on the job was about 40% less than other quotes we received. Hope to use them again for our kitchen remodel!

Wylie floors redid a bathroom for me and wood floors in 2 bedrooms. They are very reasonable, had a…read moregood selection of materials. We already have wood in most of the house and they were able to buy and install the same floors in the 2 bedrooms. It looks so nice. They were friendly and easy to work with and did the entire project in about 2 weeks.

Wylie Carpet & Tile did a great job on my vinyl plank floors and baseboards. I thought the price…read morewas fair, too. I'd buy from them again.

I recently was doing a home rehab in East Plano and needed to get some existing laminate and…read morecarpets taken out and replaced with something nicer. I did a huge amount of homework and had 3 different and well recommended flooring companies come out to assess the situation and give me their quotes. All 3 were knowledgable and could have done a solid job on this work, but Ted stood out among them as particularly capable and experienced (not just an age thing, but the way he talked about the work). Of the 3 companies who came, 1 of them didn't even mention leveling or prep work, 1 of them mentioned it but said he didn't know what the house would need, and only Ted was specific about it off the bat and pointed to one area that he could eyeball as needing additional prep. I could barely see what he was talking about when I looked closely but it was just obvious to him. He was also the only one who thought to talk to me in advance about different options for where the floors and baseboards meet. I'm not sure what the other companies would have done or were assuming, but Ted took ample time to talk through running the floor directly to the baseboards versus using stained quarter round, and mentioned that if the thickness changes and the baseboards have to move lower, painting will be required to touch up above them. Ultimately Ted's vision for the project spanned end-to-end and I felt very comfortable that he was telling me everything I needed to know. Ted also made the process very easy for me. No black box of "let me take this back to my office and send you an estimate a week later." Ted knows his stuff and was able to calculate the cost for me before he even left, though he did send me a formal quote after. In fact, he sent me 3 formal quotes, since I decided to explore porcelain tile, LVP, and engineered wood to see how all 3 prices compared across all 3 companies I spoke with. In the end, all the prices were pretty close to each other. I get the sense that none of the good flooring companies around here are pretty much in line with their rates and how they charge (that is, around the same material/labor costs and trying to make a little profit without being greedy). So of course I went with Ted given how well our conversation and follow-up calls went, and he did not disappoint. The finished product turned out great. We went with LVP (luxury vinyl plank) in the whole house (except bathrooms) and Ted and his guys made it look awesome. Oh, and they finished 1 or 2 days ahead of schedule. Couldn't have asked for better work!

Recently had a great experience with Ted's Floor and Decor. Tom was amazing and did a great job of…read moremeasuring the floors of all three bedrooms. Super friendly and professional. He helped us select the Mohawk brand carpeting for all three bedrooms. The guy and his wife who installed it also did an amazing job. They were here for over 7 hours and helped move our furniture out of the rooms and also move back following the install. The carpet looks amazing and we opted in to the plush memory foam padding which adds a more luxurious feel in all the bedrooms. Also, the quality of the carpet is exceptional and super easy to clean out stains simply with some warm water. The pricing and value was great. Very reasonably priced and no surprise fees or surcharges. Strongly recommend Ted's for all your flooring needs!

We recently had all-new aluminum gutters installed by Apthorp and the project went very smoothly…read more We were also having the whole exterior of the house painted and the coordination between Apthorp and the painting company was excellent. From the outset I was impressed with Joe, the owner. He was very knowledgeable and helpful in answering all of our questions. This was a fairly large job (single-story, 3,100 sq. ft. house) and his quote was very reasonable. His crew (3 guys) were very hard-working and extremely polite. They finished the entire job in two days and we couldn't be happier with the result. I'd highly recommend Apthorp.

I had the BEST experience with Jim and Del Piso!!!! He charged a fair price, was EXTREMELY…read moreprofessional and is very customer service oriented. After a poor previous experience with the last contractor who installed (and ruined our granite), we were mighty skittish. Recognizing we were skeptical, he did everything possible to make and keep us comfortable throughout the process. Every promise made was delivered upon, and you can't get better than that!

I'd love to give them a review, but after visiting their store the first week of January, letting…read morethem know what tile & other things we wanted, and requesting a contractor to check out our space, it's February and I still don't have an estimate on my project. Obviously very poor customer service.

JJ and his crew did an outstanding job on the floors in our home. They did a great job…read morecommunicating up front and also each day they worked. They were courteous, respectful, and efficient. They took a lot of pride in every detail of the job and were extremely professional from start to finish. I'll be calling them for the next project we have in our home and highly recommend them!

Stop reading reviews and go with this company, seriously, you will not regret it. My wife and I…read morerecently had all of the floors, baseboards replaced along with a new backsplash in our kitchen. I went the typical route and checked with all of the big box stores to get samples and quotes. On the way home from the big box stores we decided to stop by 5 Flooring & Plus showroom located in Lavon. We were immediately greeted by a professional/knowledgeable woman at the front desk along with the owner (J.J.). J.J. was extremely helpful and knowledgeable. He has almost 20 years of experience in the flooring and tile industry. He was extremely patient with my wife and I as we were very anxious about such a large project. The biggest difference between talking to J.J. is you are getting an experienced person who has installed all of the products on the showroom and will be able to help you truly pick what is best for your family and budget. My wife was very impressed with how good J.J. was at picking out flooring, tiles and how up to date he was on what was in style now and what looks timeless. After speaking with him for a few minutes I knew we had found our company since we were talking to the flooring expert vs someone who had to take a course to be onboarded into the flooring department of the big box store. We ended up picking waterproof vinyl plank flooring, upgraded baseboards and tile for bathrooms and laundry room. The prices were very competitive and MUCH better than big box stores. We came in at the perfect time since JJ and his crew had just finished another job and were available to start work as soon as possible. The crew showed up on time and every member of the team was nice, professional and respectful. The team moved all of our furniture without any hesitation and treated everything as if it were their own home. They finished our entire home in about 2 days. His tile guys are true artists and made our kitchen look amazing! This is truly a family owned business and I met a few members of J.J.'s family during process and they were all wonderful. There were no surprises when the final invoice came in and J.J. and his team did everything exactly as promised. No more do it yourself projects for me! I will be calling J.J. and his team back for many future jobs and can't recommend them highly enough. Pick this company and I promise you will not regret it at all.

Repeat customer here! 10 years from the first patio cover at a different house and it was amazing!…read moreThis one was even better!!! Pricing Service Quality Best in town!

Highly recommend this company. We contacted Texas Outdoor Oasis to build a freestanding L-shaped…read morepatio cover next to our pool and fix our sinking concrete. The whole crew did an amazing job! Aaron and Charles were awesome and were with us from start to finish. They did a fantastic job turning our ideas into reality and guiding us through the whole process. They were always just a call or text away if we had any questions. Any time their crews were on site, they worked extremely quickly. They were always careful not to damage or disturb any surrounding areas (grass, fencing, pool, etc.), and it was awesome seeing how fast it came together. We're very happy with the results and the experience overall and will definitely use them again for future pool and patio plans.

This is a quality-run business. Everything from the initial consultation through scheduling through…read moreimplementation - stellar. We had received multiple quotes through other installers, and The Gazebo Factory's quote was significantly lower than the others. Jim provided a detailed proposal on a gabled roof pavilion which was to our exact specifications. He scheduled a crew led by Billy to arrive at our home on this past Thursday at 9AM .. they arrived promptly on-time, and by 4PM the pavilion was fully assembled and looked beautiful. The crew worked pretty hard in rather extreme heat to get this assembled in 1 day .. mighty impressive in my opinion. If you are considering a company to construct a pavilion, gazebo, or pergola .. go with these guys .. you won't be disappointed. Thanks!!

What a wonderful bunch of people. They don't stop until they get it right and they don't over…read morecharge. They are all about quality. Very nice product