I have been going to this mall since it opened and our other mall closed down. In the beginning…read morethis mall was the best around with the best stores and variety and food court. It has all outdoor parking and there is lighting and "security crew?" that drive around-more on that later. This mall has been through many changes and has survived the pandemic surprisingly well considering the other places that have closed down. That is a plus for them. However they have not been able to get the stores back to fill the openings and the stores there now aren't all encompassing. They are more like a lot of individual stores (all random -for a particular group). They have the big stores Macys, JCPenney, boscovs and the Sears closed. Other stores are, hemp tattoos, hat shops, shoe stores, eateries (not much keto or vegan but can be found), bath shops, I think the mall is so empty because of this and it was a day trip. They have 2 escalators on each end of the mall and an elevator in the center in front of food court. They could use another with strollers & wheelchairs etc. They are handicap accessible and parking isn't too bad. Depends on how far you can walk. The security is a problem for me. When first opened the security was excellent! Now I don't go there anymore at night because there have been many people carjacked, attacked and robbed, women attacked in front of people and "security?" As for the "security people " I had an issue with a carful of people who hit my truck while I was sitting in a parking space. They tried to drive away and I got my phone out and recorded them leaving and laughing as I got out to check my truck. They saw me and came back yelling "you recording us?" I said yes, you hit my truck and drove away and I was in the truck. I got the plate for police. They came at me as I got in my truck. I saw "security " and waved them over to my dismay they were not helping me but cheering the people on!! I was on phone with local police at that point and I told them I didn't feel safe and that the "security " weren't there to help. They told me they know, it's a problem and they (police) don't usually respond to calls from people for assistance bc of the security people ". I got his name and the rest and went on to the police station by my house. They listened. My biggest concern here is everyone safety. 1/5 for safety The deals are great at the big stores like Macy, Boscovs and JCPenney. I did score big deals in boscovs. From clothing, house wares, holiday gifts and decorations, jewelry, and other unique coastal items. Overall I recommend the mall but beware this time of year when it gets dark early! I think if you go during the day you will be fine and check out the deals in boscovs and Macys. I didn't notice alot of holiday decorations up in the mall but they were pretty decorative in the stores. Cleanliness 3/5 Parking 4/5 -handicap accessible Restrooms-2/5 hit or miss whether you can find a clean one. Variety of stores 3/5 Happy shopping

Decent mall with a little bit of everything--Macy's, JCPenney, and a surprisingly good food court…read more Not super fancy or modern, but clean and convenient. Some stores seem to be cycling out or closing, but still works for basic shopping needs.

Stopped in to pick up school uniforms. We were greeted when we entered and asked if we needed any…read morehelp but, we already knew just what we were looking for. The store was organized however, they were still stocking the shelves. We were in luck. They had just what we were looking for and in the correct size. The khaki pants and polo shirts were both 50% off. That was a great deal. Nothing like a good sale.

Placed an order for same day in-store pickup and never received the pickup notice, so I tried…read morecalling and they do not answer the phone!

The store associates Lorne and Maranda are so sweet ! They are very knowledgeable of current sales,…read moregreet you wonderful smiles and they are the bomb diggity! I have been coming here for years to shop for my children and now I'm shopping for my first granddaughter ! I love Children's Place at East Point Mall !

Such a good clothing store!There are friendly staff.Not to over priced and as I said a good store!read more

I was recently at The Avenue when I saw this J Crew Factory and had to go in. I have a regular J…read moreCrew I visit near my job, so I'm aware of all the styles and prints out this season. But I go in other stores for their clearance section. Happy to report this particular JCF had some good stuff on clearance and I bought a top. Payment was a breeze and the limited service I received was good.

We were at the Avenue on White Marsh today and saw that the J Crew open and we went to go in and…read morefirst we got greeted by the nice man in the front named Trayvon he was very helpful I really like how nice he was with the customers! Like for example if they didn't have your size in the shorts he will order it on the computer also it's free shipping to get it delivered to the store or your home. Overall they had some nice colors also have men's,kids and women's clothing really liked the store recommend to come to the store and ask for Trayvon when you come.

My first online order with Holabird Sports included a shipping error. This is not the normal…read morerecipe for earning a 5-star rating, but the responsiveness and service orientation of the staff at Holabird Sports turned a potential negative experience into a very positive one for me. They responded immediately to my queries, and were proactive in their communication with me at every step of the resolution process. Real human beings responding in real time!! No automated phone mail menus, or canned email responses. Sometimes things go wrong, but the team at Holabird Sports will make it right. I will definitely shop there again.

I am trying to return a pair of running shoes that are too narrow. No response after two emails…read more.. Hello, is anybody there????

I generally avoid this area, unfortunately it's really deteriorated over the last several years…read more However, this Kohl's is close to the Costco I frequent, so the location is more convenient than Timonium. I went on a Friday evening unsure of how busy it would be. The store was not busy at all, I was able to go to the Amazon returns counter and not stand in a line. The girl working the returns DID talk on her personal phone the entire time, but I don't think that's a reflection on Kohl's. The parking lot could use an upgrade in lighting, but the store itself was clean and organized. The employees were friendly and they had the shoes I wanted in stock!

I decided to visit this Kohl's location based on previous high rated Yelp reviews. I was searching…read morefor luggage for my upcoming commercial cruise on Virgin Voyages. This Kohl's location was offering sixty percent (60%) discounts on Samsonite and American Tourist luggage. Please note that the luggage section is located towards the rear of Kohl's. I immediately found the Samsonite luggage, but there was a security tag on the zipper preventing my inspection. I sought out a Kohl's employee to assist with the Samsonite luggage inspection. The Kohl's employee escorted me to a cashier who removed the security tag. I inspected the Samsonite luggage and found it acceptable to purchase. I then got on the Kohl's checkout line. Please note Kohl's checkout line was long, but it is worth it for the savings. I was honored to have Kohl's employee: Jennifer B. as my cashier. Jennifer B. offered me to sign up for Kohl's credit card to receive additional discounts. I declined Kohl's credit card offer. I received the sixty percent (60%) for the Samsonite luggage purchase. My friend checked out at another register and received an additional Kohl's discount due to a family members' account. Jennifer B. was made aware of the additional discount and escorted me to Kohl's Customer Service. Jennifer B. requested my friends' family member account information and applied it to my recent purchase. I received an additional discount on my Samsonite luggage purchase. I appreciate the excellent customer service provided at this Kohl's location. It was well worth the trip from Baltimore, MD.

Very busy! Parking is hard to get along the store area. Today I had my flasher on to indicate I was…read moreturning to park into a spot, there was a car trying to back up. Not even within a minute of stopping to do that security came over to ask me why I was sitting and wanted me to keep moving, which the other car started to back up so I went into the spot.

The Avenue is a very cute outlet "mall". While there aren't a ton of clothing and shoe shops, there…read moreare a lot of personal service and unique food options. I've frequented the area for quite a few years and can say they the businesses that lease here change fairly often. Shopping choices do seem to be catered to a certain [middle age] crowd. The outside lawn area is a really good spot to hang with family and friends; during the warmer seasons they'll have swinging benches and a nighttime concert series with live bands. During the colder seasons, they transform the area into an ice skating rink. If you like farmers/flea markets, stop by early fall mornings - lots of good vendors for jams, candles, pet goods, etc. Lately they have been enforcing the chaperone/minor curfew policy. I think it helps keep the vibe family friendly and makes the place feel secure.