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    H&M Cleaning Solutions

    5.0 (1 review)
    Open Open 24 hours

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    Services - H&M Cleaning Solutions

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    Molly Maid of Southeast Worcester County

    Molly Maid of Southeast Worcester County

    (8 reviews)

    I called Molly Maid to deep clean the house the house before our newborn arrived. I requested the…read moretwo girls that arrived to clean everything, from floor to walls, if you can see it clean it. They assured me that everything would be cleaned. Our newborn had arrived early so when the cleaners arrived we packed up and went to a relatives house for the cleaning. We came home 3.5 hours later, paid the maids, and gave them a pretty decent tip, which was 20%. My wife and I had been slacking due to her pregnancy/taking care of our other child, so I though I would treat us to a whole house cleaning. First impression was they did they a great job; the floors were clean, but that's about it. Whatever they used to clean the walls left streaks, that even a week later will not go away despite being wiped multiple times. The streaks that were left led me to believe the walls were not entirely wiped down, but rather spot cleaned. They left dishes in the sink; which I was told would be washed, so I know my sink wasn't cleaned. My trim work/some of my closet doors were sticky to the touch, as if they didnt dilute the cleaner properly. They cleaned the glass of the windows, but the casings/frames were still dusty and dirty. I have floating shelves in my living room, and you could see the line of dust where they wiped, because they didn't remove things from the shelf to clean the whole thing. I'm not one to leave a bad review about a company, but their reviews were why I chose them, and it wasn't cheap at all. I wasn't even going to leave a review, just cut my losses and call it a day, but someone from their office contacted me about a week after the cleaning in regards to an email survey I left a one star review on and reignited all of my concerns. I don't know if my definition of deep clean is different from theirs, and I might be being critical about the cleaning, but for the money I spent, my wife and I were very disappointed. It should be noted I neither requested a refund, or was offered one. The pictures I've attached are only some of the problems, getting the angle to show the streaks on the walls was tricky, and some of the problems (ie dirty dishes, dirty ceiling fans) had already being cleaned by myself post cleaning.

    Molly Maid does a great job. House looks and smells clean whenever they leave, which is kind of the…read morewhole point. They always communicate their cleaning schedules ahead of time and have never missed a session. The owner, Brett, has been very accommodating for our unpredictable schedules and his team has especially great throughout Covid. They are always masked when they enter our home. There were cheaper cleaners out there, but we chose Molly Maid because of their professionalism, reliability, and responsiveness.

    H&M Cleaning Solutions - homecleaning - Updated July 2026

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