I grew up on FP, super original. Sales people are always nice, friendly, and helpful. I stop by…read morewhen I have a return (online purchase) and find something in store I didn't see online. They don't always have my size, but they always offer to order it for me and ship it to my house. I like trying on a particular item when I'm not sure what size will fit me. Instant outfit inspiration each time I stop in.

I'm a pretty big Free People clothing fan. They offer quality casual clothing at a premium price…read morepoint. As an online shopper, I was excited to visit their shop. It's a small shop and the inventory is limited. I didn't find any of the pieces that I wanted to check out, so that was pretty disappointing. Overall the store commanded only 5 minutes of time. I'm still a huge fan of the brand, but it seems that Macy's and Nordstrom's carry more of a selection than the actual shop. I hope they survive and even thrive, but I don't see how

Awful customer service, rude and poorly managed. Never again…read more Will go to the one in Ross or order online.

I had such a pleasant experience at this store, that I had to review it…read more I generally like Gap for cheap basics. I don't care for their sportswear nor their fancier dresses--I don't think most of it is high enough quality to be appropriate for corporate or even business causal workplaces. But for t-shirts, button-downs, shorts, jeans, leggings, and other such items for playtime or to wear at my more causal workplace, it's perfect. I pretty much bought a new summer wardrobe for under $100 by going in on a days where most items were 40% and by using a TON of saved up rewards cards that I get monthly as a cardholder. Plus Tuesdays offer an extra 10% off for cardholders. Let's just say that I saved more than I spent. What stuck out to me was that the girl--I believe her name was Georgette--who rang me up went out of her way to make sure that I got the best deal possible with all of my promotions that I could use. It took three times as long to ring up me, but she was very patient and friendly during the process. I actually filled out the store survey when I got home because I was so pleased! Bonus, you can now opt to save a tree and get emailed receipts. This will also put you on the mailing list to let you know when the sales are so if you're thrifty like I am, you can save a ton.

This J.Crew Factory in South Hills Village mall sells clothing and accessories for women, men, and…read morechildren. As I shopped around this store, an employee greeted me. The racks and shelves were packed with merchandise. Their prices were moderately high. Many years ago, I loved J.Crew's dresses, but they no longer make many of them. At the checkout, I did not have to wait in line for long. I bought two t-shirts for $41 total. The employee correctly rang up my purchase and thanked me. I like the fit and style of the t-shirts, but their fabric wrinkles.

American Eagle Outfitters is a chain store that sells women's and men's clothing and accessories. I…read moreoccasionally shop at this particular location in Ross Park Mall. As I shopped around the store, an employee greeted me. I thought that the selection of women's clothes was decent. I found two articles of clothing, a shirt and a pair of socks, to purchase. The checkout line was long, so I waited for several minutes. The cashier correctly rang up my transaction, and she said thank you and told me to have a great day. At home, I thought that the shirt was large and unshapely and that the socks fit well.

The absolute WORST customer service I have ever experienced (specifically dealt with Libbeth and…read moreMolly M on the Customer Service team). American Eagle has recently changed their return policy (nothing like it used to be), and I was out of the country on my honeymoon in the window when my order was to be returned. I called immediately when I got back from my honeymoon to explain the situation and got the runaround from several Customer Service Representatives that they were "looking into it" and they would get back to me. I never received a phone call back and instead, had to turn to leaving feedback on their app in order for someone to even respond to me via email. That's when I spoke to both Molly and Libbeth (via email), and they let me know that they couldn't find any calls or indication that I spoke to anyone over there. They said several times that they were unwilling to help me return the items and suggested that I go sell the items on Poshmark or Plato's Closet. They also said that they would not escalate the issue to a supervisor because there was no one beyond them that would be able to help. This is so disappointing coming from a loyal customer for the past 10+ years and it seems like they care more about their new "policy", versus working with a customer to try to arrive at a solution. I will certainly be taking my business elsewhere and hope everyone else does the same!

4.5 stars. Ross Dress for Less is an off-price discount-store chain that sells clothing and shoes…read morefor adults and children, accessories such as handbags, home goods such as kitchenware and rugs, beauty and hygiene products, some pet supplies, and much more. This particular Ross is in the Greengate Centre shopping center. I occasionally shop at Ross to search their racks and shelves for bargains. During my visit here, I looked throughout the store but especially in the women's clothing and home goods. The shelves and racks appeared to be fully stocked and organized. The prices were reasonable. For example, I saw a pack of several pairs of Calvin Klein underwear for $22, a Henckels ceramic pan for about $25, a 6-pack of Skechers socks for several dollars, a nice sundress for $18, and a Michael Kors purse for $63. Those bargains were tough to pass up (I am still thinking about them!), but I did buy a cellphone cord and a dog toy. The cashier rang up my purchase properly.

I was actually surprised that this Ross does not look like others. By that I mean that there is…read moreactual product in here that you can look through. The store doesn't look half empty and they didn't do that thing where they rearranged everything in the store making it confusing to find things. I came in today looking for a few items and really didn't find anything to my liking. I browsed all the racks that I could to find some clothes and it's always hit or miss because you can't always find what you want when you want it here. The employees seemed rather happy to be working and helpful when they can can be. I find it odd that they have now moved the fitting rooms to the front of the store and there is no one really there to man them now. So if you are alright with waiting a bit then you can definitely spend some time in here.

Old Navy is a retail-store chain that sells clothing, shoes, and accessories for women, men, and…read morechildren. Old Navy is not a store where I frequently shop, but I occasionally stop by to see what clothing styles are being offered. This particular Old Navy store is in Westmoreland Mall. As I browsed the racks and shelves of the store, I saw some styles of women's clothing that I liked, but they were mostly out of my size. I would not want to pay the regular prices, but the sale prices were OK. The employees did not greet much, but overall they did their jobs.

Great clothes. I usually bought dress clothes and pajamas. Great prices. I only got a hole in one…read moreof their shirts but they don't make it anymore.

If you want friendly, kind service, do not shop at this store. The manager and the sales staff are…read morerude and clueless about customer service. I would not give any stars if that was an option.

The Ross Park Soma has phenomenal customer service! I was greeted right away when I walked in. The…read moresales associates are super friendly and helpful. The store is very clean and organized. Everything was stocked and orderly, making it really easy to shop. I highly recommend this store!

There are a couple of SR's that will tail you as you walk through the store... but for the most…read morepart, the staff are always incredibly friendly and helpful. Josie was particularly great, as she gave us time to deliberate and make our own decisions without pressuring us, and continues to keep in touch well after our visit. The selection is good, and the store is deceptively large. Bigger than both the LV and Gucci stores. However, the inventory doesn't seem to change out all that frequently. I purchased a reversible jacket there around Christmas a few years back, and the same jacket was still available the following year. This isn't necessarily a bad thing. Just an observation. Unless you attend their special events, you aren't likely to find many specials, deals, or sales here. Apparently they do have a marked down section, but I've either never noticed it, or never found anything that caught my eye on it. That said, I typically have a good idea of what I'm looking for before I go in, and will usually make a beeline right for it, when I get there. All-in-all, really good experiences, and will definitely be returning.

Nice quality items here, albeit with limited products. The staff is solicitous, but when you're…read morepaying $400+ for a scarf, or $400 for a tossle cap I guess one should expect as much...lol! The young lady assisting me with my selections was couteous. I made my purchases and the young fellow at the counter did a nice job of boxing the gifts I'd chosen. In and out within half an hour...a pleasant stop to shop.