This company is far and above any HVAC company I have dealt with. They are a wonderful family and…read morethey go far above and beyond to help you. They are responsive and exceptionally polite and do awesome repairs. I will recommend them to all my associates. And I will definitely use them for all my HVAC needs.

it was so easy and enjoyable to work with the whole crew at Aspen. Shannon was wonderful with her…read moretimely messages and getting everything setup. Sam, Toby and Dan were fantastic. They found the problems, diagnosed both of them, and worked until it was completed. And there was no hard sell for something we didn't need. They cleaned up after they were finished. It was truly a great experience.

When our main furnace went out three years ago after the igniter went out several times, I called…read moreseveral places. The salesman we had, Matt, then became the manager. He was knowledgeable and explained his offering well. And the result was a really great furnace. We've had just one issue with it and that was likely the arctic snap. Having to have two hvac systems in this house is part of that problem. Last year, our upstairs furnace went out. The reason for four stars is that the repair guy they sent three times was pretty useless. He wanted to fix it, but couldn't. We believe he did want to save us money, so his heart was in the right place. I finally asked for someone else who showed us that the whole unit had flooded and was unrepairable. The salesman was also inexperienced so we asked for Matt and he came to the rescue with a deal they were offering. He also once again had the knowledge to recommend the right solution at the best price and with financing. So my main recommendation to them is to train people better. But we are happy with them overall and trust Matt.

The left hand doesn't know what the right hand is doing. They are so disorganized and cannot keep…read moretheir appointments, even when you have bought all your systems from them. Run away!

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.

A little over 2 years ago True Heating and Cooling installed 2 Minisplits in our home. There crew…read moredid an excellent job and where extremely courteous, we have been extremely pleased. Last week we had one of our units ice up and True sent out one of their technicians to see what was going on. Matt spent several hours and had to leave and pick up a part to repair our unit. He got the job done the same day in temperatures in the high 90s ! To our surprise when the bill comes, there was no charge! True did not even charge us for the service call! Our 2 units where just past the warranty and True stood by their product. True Heating and Cooling is top notch and I highly recommend them.

Had my first call with True Heating & Cooling today for basic maintenance. I was super pleased with…read morethe service and especially with the tech. Mark showed up on-time and was very personable and professional. I know it seems trivial, but a clean pressed uniform, eye contact and a firm handshake mean something to me. He explained the plan before starting. He showed me before & after photos when he was done and made recommendations for future work without trying to upsell the call. I really appreciate that! I ended up signing up for the Maintenance Plan which has them come back twice a year because this is the type of company I want to do business with. Would definitely recommend True!

This company overcharged me and refused to correct the error. It cost me hundreds of dollars more…read morethan is should have. Be careful using them!

We had an issue with our A/C unit turning off and on. We called another company initially to come…read moreout and diagnose the problem, but they were totally confounded and had zero ideas. Did a little research and found Impact online and called for help as they are a certified Carrier dealer and service provider with great reviews. I first interacted Sarah and Jessica at the office and they were wonderful. They helped me get an appointment ASAP which is never easy in the summer months, and scheduled us with Danny, our current and forever service technician. Danny is super knowledgeable and treated both my wife and I respectfully and honesty. Carrier itself had no idea how to fix it when he called them, so Danny dug his heels in, did some research and figured it out, talking us through each step of his diagnostic process and making his best recommendation on how to fix our air conditioner. Sarah and Jessica also stayed in touch with us every step of the way regarding scheduling. They called me before I had to call them about a part that was taking a little longer than expected and kept me up to date. Their customer service was absolutely gold standard. Together, they all fixed a problem that it didn't seem like anyone else could. All for a price that made me smile as much as any one person can before parting with money. All this to say, call them. They're the best.

Oliver was fantastic in his assessment of my current setup and providing me with affordable and…read morethoughtful options for future replacement with no sales pressure and a clear passion for the work he does. I'm excited to work with them on my HVAC system and highly recommend them. Update: Ricardo and Eli went above and beyond in installing our new dual heat pump and furnace system, which included relocating some ductwork, gas, and hot water heater. The thoughtfulness and attention to detail was remarkable, especially when finding and fixing other contractor's mistakes at no additional cost. Jeison was incredible in following up on everything and making sure I had all of my questions answered. Believe the reviews, these guys are passionate about and take pride in their work. I couldn't more highly recommend them for your HVAC needs. Update #2: Oliver, Eli and Ricardo all came back to install a return vent to ensure that we were getting adequate airflow in our primary bedroom and we couldn't be more grateful for the incredible and efficient work they did yet again. Best contractors we've worked with hands down. Thanks again for everything, Jeison!

OMG!! What can I say other than this is the best company ever!!! I was really worried because the…read moreweather has been very hot and our HVAC broke at 6 pm in the afternoon. I called my daughter and she recommended Tico HVAC . I left a message and they answered promptly. Jason came and did an amazing job and we are super happy! He is not only a wonderful technician but the nicest person ! Thank you! I would highly recommend this business to everyone!

KJ Thomas Mechanical installed a new furnace and air condition unit a couple of months ago…read more.. Everything from start to finish was top notch! I can't even put into words how fabulous this company is and how caring they are about getting everything right I'm extremely particular and they exceeded my expectations many times over! Update: today May 13 just a couple of months after my furnace and air-conditioning were installed for reasons unbeknownst to me by air-conditioning stopped producing cold air I called the company was answered by a real person not voicemail or a robot... And with them 30 minutes they sent out my original installer Tate -to troubleshoot within 30 minutes cold air was blowing out of my registers. This company is first class and clearly Customer Service is over the top. Tate you're the best thank you for working your magic and it's now almost 8 PM and my house is cold :-)

KJ Thomas Mechanical definitely puts its customers first. We called them to service a 20-year-old…read morefurnace set-up. When one of the units failed to work, they offered three options: (1) a new unit, (2) try to find and install 20-year replacement parts, or (3) have a senior technician come back out the next day and see what they could do. Well, the next day, they took the machine apart and discovered that a dead mouse was stuck in the way of the fan, which prevented it from working. We realize that a new system will likely be required next season, but KJ Thomas Mechanical helped us achieve our immediate goal of getting through another winter season. Thank you!

The technician, Chris H., was clearly experienced and knowledgeable without being arrogant about…read moreit. Gave an honest assessment of my broken AC, along with reasonable options. Prices were in line or below competitors', and they stand behind their work. Plus, my dog instantly liked him, despite usually being averse to guys wearing hats. Bottom line: I'd recommend them without hesitation.

I would highly recommend Efficient Comfort for any HVAC needs! My parents experienced a valve leak…read morefrom their humidifier that was connected to their AC and heating system at my childhood home, and the team was incredibly professional and quick to get the issue resolved. They responded to my quote request within an hour and made scheduling easy. We contacted several other companies, but they were either more expensive or couldn't come out until the following day. Efficient Comfort was able to come the same day, diagnose the problem, and fix everything at a very reasonable price. The entire experience was smooth from start to finish. Their responsiveness, professionalism, and fair pricing really stood out. I highly recommend them to anyone looking for reliable HVAC service.