This company is far and above any HVAC company I have dealt with. They are a wonderful family and…read morethey go far above and beyond to help you. They are responsive and exceptionally polite and do awesome repairs. I will recommend them to all my associates. And I will definitely use them for all my HVAC needs.

it was so easy and enjoyable to work with the whole crew at Aspen. Shannon was wonderful with her…read moretimely messages and getting everything setup. Sam, Toby and Dan were fantastic. They found the problems, diagnosed both of them, and worked until it was completed. And there was no hard sell for something we didn't need. They cleaned up after they were finished. It was truly a great experience.

My elderly father recently had our childhood home updated with a new furnace, water heater and AC…read moreunit. Audy and his team took immense pride in making sure this job was done in a reasonable time and explaining all the things that were changing with the new setup. This is my second experience with this company and I appreciate how Audy runs the team. My father didn't realize what a difference it would make getting AC in the house I grew up in when there was no AC unit. I don't have to worry that the house will get too hot for him during these Colorado heat waves. This team went above and beyond and I hope it continues on for future customers.

Excellent customer service. I called to schedule service on a rental property that was blowing cool…read morebut no longer cold AC during a heat wave. I was put on the schedule for the next available appointment and also given tips over the phone by Audy that might resolve my issue myself. And it absolutely did!!! no appointment needed. It's rare to find that level of service and support. You have earned a loyal customer. I will definitely be calling again for all my future HVAC needs.

The technician, Chris H., was clearly experienced and knowledgeable without being arrogant about…read moreit. Gave an honest assessment of my broken AC, along with reasonable options. Prices were in line or below competitors', and they stand behind their work. Plus, my dog instantly liked him, despite usually being averse to guys wearing hats. Bottom line: I'd recommend them without hesitation.

I would highly recommend Efficient Comfort for any HVAC needs! My parents experienced a valve leak…read morefrom their humidifier that was connected to their AC and heating system at my childhood home, and the team was incredibly professional and quick to get the issue resolved. They responded to my quote request within an hour and made scheduling easy. We contacted several other companies, but they were either more expensive or couldn't come out until the following day. Efficient Comfort was able to come the same day, diagnose the problem, and fix everything at a very reasonable price. The entire experience was smooth from start to finish. Their responsiveness, professionalism, and fair pricing really stood out. I highly recommend them to anyone looking for reliable HVAC service.

A little over 2 years ago True Heating and Cooling installed 2 Minisplits in our home. There crew…read moredid an excellent job and where extremely courteous, we have been extremely pleased. Last week we had one of our units ice up and True sent out one of their technicians to see what was going on. Matt spent several hours and had to leave and pick up a part to repair our unit. He got the job done the same day in temperatures in the high 90s ! To our surprise when the bill comes, there was no charge! True did not even charge us for the service call! Our 2 units where just past the warranty and True stood by their product. True Heating and Cooling is top notch and I highly recommend them.

Had my first call with True Heating & Cooling today for basic maintenance. I was super pleased with…read morethe service and especially with the tech. Mark showed up on-time and was very personable and professional. I know it seems trivial, but a clean pressed uniform, eye contact and a firm handshake mean something to me. He explained the plan before starting. He showed me before & after photos when he was done and made recommendations for future work without trying to upsell the call. I really appreciate that! I ended up signing up for the Maintenance Plan which has them come back twice a year because this is the type of company I want to do business with. Would definitely recommend True!

I recently had H&M Mechanical install a tankless water heater in my Broomfield condo and the…read moreexperience was flawless. Tim handled the initial visit--he was on time and provided an exact, transparent quote with no 'hidden condo fees' or fluff. For the install, Alex showed up right on schedule and was clearly fully prepared for the job. What impressed me most was their honesty; they identified and fixed a water pressure issue I didn't even realize I had. It's rare to find a team that is this punctual, technically proficient, and focused on doing the job right the first time. Highly recommend them if you're looking for a specialist who won't give you the runaround.

Mason was personable, upbeat, and professional, communicated well with me about how we wanted the…read morejob done, and was overall great to work with. I would absolutely recommend this company and especially Mason!

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.

Gerardo was able to quickly fit me into his schedule to address an issue I was having with my…read moreceiling fan. It was a simple fix and he helped save my sanity. Thanks Gerardo, we'll be sure to use your services again!

Did I get an off day? My A/C was cutting off intermittently and I asked them to come by. They did…read morefind out the problem after a bit, but didn't want to do any maintenance on the unit because of a bush? I easily cut the bush in 5 minutes, this wasn't a crazy bush. I understand the maintenance wasn't scheduled but I've never had a company turn down additional work while onsite. I also asked for a mini split quote and they didn't look at the attic access at all to see what was possible. It's a tight space but inspectors have been up there. Their solutions just didn't seem like they wanted to do the work. Quote at $15k. I talked to a contractor the following week and he said that the attic space would be sufficient for someone to go in. They did come on time.

I had this company come and check my Air Conditioning. The service man came and gave me a quote for…read more$15,000.00 because he stated the outside unit and the coil inside needed to be replaced. I found out my Grand Daughter's boyfriend did HVAC repair. He came and cleaned the outside unit and added a small amount of charge to the system. It is working Great Now !! This company did the same thing to me when my furnice stopped working a few years ago. Said my furnice had a bad circuit board and it was no longer availabe and charged me $4,700.00 for a new furnice. I won't ever use them again !!

I can't express the total satisfaction I have with Carbon Valley Heating and Air !!!!! I had my…read morewater heater replaced 3 years ago and was totally blown away with their professionalism. Yesterday I had my furnace replaced (it didn't break down. it was just 22 years old). The respect that Gavin and Oklee (sp) gave to me and my property was second to none !!!!! The explanations that I given were to the point and in a non technical language that I understood. I have so much trust in this company, that I would give them the keys to my house, my debt card and pin and not have to worry about a thing. I can't forget about Wes. He's a great person and gets things ordered and scheduled on your timeline. Overall, Carbon Valley is very professional, personable and CUSTOMER SERVICE PERSONIFIED !!!!!!!!! Thank you to all, Carbon Valley !!!!!!

I had one guy over to replace my tankless water heater, and without really trying to trouble shoot…read moreat all, he just said, they are cheaper to replace than to fix and quoted me $2800. Mike came, and actually spent some time , looking up info on the model and found that it took 2 - 40 amp breakers and one double breaker (which was unlabeled) was tripped/malfunctioning... Long story short, $225. He could have easily sold me a new water heater, but he did the right thing., I'll never call anyone else, he is honest and if he does not know, he finds out. He has integrity, and that is so rare in private contractors, (and he knows his rock and roll!).I had one guy over to rep0lace my tankless water heater, and withour really trying to trouble shoot at all, he just said, they are cheaper to replace than to fix and quoted my $2800. Mike came, and actuall7 sepent some time , looking up info on thne model and found that it took 2 40 amp breakers and one was tripped/malfunctioning... Long story short, $225. I'll never call anyone else, he is honest and if he does not know, he finds out. He has integrity.

We woke up yesterday to sub-freezing temps and a furnace that cycled on but wouldn't fire…read more The first company I called suggested two options: replacing two "hard to find" parts ($1800.00) or replacing the entire furnace ($8000.00). When Mike's people came by later, they refuted everything I had been told, cleaned the parts that I was told to replace, and showed us an internal filter that I didn't know we even had much less had to clean. ($170.00). Don't waste your time. This is not a franchise, this is a family business, and they will be my first call from here on out. Thank you.