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    H & M - Southpoint Mall Durham NC

    3.0 (5 reviews)
    Closed 11:00 am - 9:00 pm

    H & M - Southpoint Mall Durham NC Photos

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    2 months ago

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    3 months ago

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    1 year ago

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    3 years ago

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    4 years ago

    They treat their customers terribly. They would not let someone with a broken foot sit down by the dressing rooms.

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    The Children's Place

    The Children's Place

    1.7(3 reviews)
    0.1 mi

    I wish we could do 1/2 stars on here. I enjoy Children's Place because they have cute clothes and…read moreaffordable prices. There is typically a sale, coupon, or rewards points to use never to pay full price. However, sometimes they lack variety in bottoms. Once you've purchased all the jeans, it does not seem like they come out with new styles or colors. However, that is a company issue, not this particular store. This store is very small, cluttered, and congested. Navigating through this store with a purse and children (god forbid a stroller) is a nightmare. They do an okay job of trying to keep things organized, but with so much merchandise in such a little space it is challenging. My major complaint with this store is I can NEVER get in and out. I always spend at LEAST ten minutes in line, and I am not exaggerating. Whether I'm shopping, picking up, or doing a return, the transactions always take FOREVER. It is beyond annoying. There is typically only one registration open, and only once the line gets about five deep and people are trying to figure out were to stand in this crammed store will they open another one. Just ugh. The clothes are of decent quality, they last okay, but do not waste your time with their casual shoes (sandals and flats for girls are fine). Overall, this store needs to be remodeled. The clothes are cute, and the prices are reasonable, but I do not like coming in here. I mainly shop online.

    The clothes here are in poor taste. All of the girls' clothing was EXTREMELY prissy. Nobody wants…read moreunicorns on everything. My daughter was even disgusted that everything was pastel and fairy-tale-ish. Aside from the lack of taste for girl's clothing, this store...this SPECIFIC location...is the WORST LAYOUT of a store that I have ever seen. There is approximately 6-8 inches between each rack of clothing that you have to turn sideways and brush against all of the clothes to get through. If you have kids with you, forget it. They'll get lost in the heaps of stock piled everywhere. If management were smart, they'd move out into a bigger space. (Or quit, and work for a more tasteful line of kid's clothing. Children's Place, take note, you look like the Justice store.)

    The Streets at Southpoint - ROSARIO S. CASSATA AT THE STREETS AT SOUTHPIONT IN DURHAM NORTH CAROLINA.

    The Streets at Southpoint

    3.4(26 reviews)
    0.0 mi
    $$

    There is an outstanding selection of stores here, but please be cognizant about past security…read moreissues. It's best to go during the daytime in my opinion. I will say that security guards are numerous for the interior stores and security may have improved over the past months. Aside from this security issue, this is hands-down the best mall in the area in terms of store quality and interior design. Prices vary greatly depending on the store and what promotions are available during your visit, so I wouldn't necessarily pick this as a place to find good deals. However, you will have a great chance of finding trendy clothing and items you can actually use due to the variety of stores available here.

    The Streets of Southpoint Mall, located in Durham, NC, provides a wide range of stores, dining…read moreoptions, and additional amenities. This expansive mall features both indoor and outdoor retail spaces. Among the stores are Abercrombie, Apple, Claire's, Express, Gap, H&M, J.Crew, Lilly, Macy's, and others. There is also a movie theater. The mall showcases an industrial-style exterior for the food court area within the complex. It is well-maintained, and ample parking is available. Additionally, there is a pleasant food court that includes restaurants such as Subway, Mandarin Express, Chick-fil-A, Taco Bell, Charlie's Philly Cheese Steaks, and more. It is an excellent destination for outings, whether on a sunny or rainy day.

    Photos
    The Streets at Southpoint - Entrance - December 2025

    Entrance - December 2025

    The Streets at Southpoint
    The Streets at Southpoint - ROSARIO S. CASSATA AT THE STREETS AT SOUTHPIONT IN DURHAM NORTH CAROLINA.

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    ROSARIO S. CASSATA AT THE STREETS AT SOUTHPIONT IN DURHAM NORTH CAROLINA.

    Gap

    Gap

    2.2(9 reviews)
    0.1 mi
    $$

    Very pleased by my purchase and the service at this GAP! I snagged a dress in the sale section and…read morethough it was still a bit pricy I loved the fit enough to splurge. When I went to check-out, the cashier was super friendly and helpful. She helped me check for a GAP rewards account and was patient when my email didn't return results. When I finally got access, she applied all the discounts and rewards cash possible to lower my final total from $50 to just over $30! Many thanks to the sweetest cashier ever!

    I've been shopping at GAP stores since the early 90s and have become less pleased with them as time…read morehas gone on. This review pertains both to the products in general and to this particular store. I find GAP to be a good place to buy jeans, shorts, skirts, sweaters, tees, and tanks; GAP Body is great for workout clothes, lounge wear, and bras. I'm a 36A which is difficult to find in many stores (all about that bass, no treble) but GAP Body stocks plenty of them. I also like the frequent sales and the 10% off on Tuesdays for GAP card holders. Dresses at GAP are an epic fail. Almost every dress is shaped liked a burlap sack: super boxy, with maybe a drop waist if you're lucky. Very unflattering. Their dresses are just not for me, and I always see tons of them on the clearance rack because no one else bought them either. Quality of the clothing is not as good as it was years ago, and the color pallette has become too muted, at least for women's clothing. There's too much of that muted dark blue color in particular. This location, while bright and spacious, suffers in service and cleanliness. The dressing rooms are always dirty and in dire need of a Swiffer. What is the point of having a shelf in the dress room if no one wants to set anything on it because it's covered in dust? There are dust bunnies on the floor too - unacceptable. And no one ever greets me or assists me on the floor. Staff are consistently MIA. So this location is great for shoppers who want to be left alone, but it sucks if you need help finding a size or have a question - good luck finding someone.

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    Gap
    Gap
    Gap

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    Athleta

    Athleta

    3.5(4 reviews)
    0.1 mi
    $$$

    So, Athleta has a lifetime warranty on their products, and you can return/exchange items anytime,…read morefor any reason (their words, not mine). I chatted to an Athleta customer service rep before going to Southpoint to confirm. They confirmed. The woman working here let me know that, because I wore the item more than once, it's not "really" returnable. And that the pilling on my leggings are normal "wear and tear". (I'll note: i typically love Athleta but I've had some leggings for 5+ years with zero pilling...Athleta leggings should not pill). She said returns/exchanges are up to store discretion, contrary to the global return policy. And her decision was to not accept my leggings. What made matters worse was when she picked up the phone, held it to her ear, clearly about to take another call -- all while I was talking to her. It was clear she was trying to end the conversation and rush me out. I knew this person was wrong, so I called the Athleta customer service dept on the drive home, who confirmed that this person was indeed wrong. In their words: "She should have accepted your leggings." They offered to call her directly and read her the policy, or help me resolve the issue via email. I chose the latter -- mostly because this person made me pretty uncomfortable in-store. I normally love Athleta, but this woman's attitude was pretty rough and her refusal to honor Athleta's exchange policy was just not ok. Thankfully, Athleta corporate came through.

    I can't believe I walked by this store so many times and never stopped to look inside. I'm glad I…read moregave it a try, there are so many nice things! I tried on a bunch of swimsuits and found it very hard to choose one because they all fit so well! Plenty of coverage, but still flattering shapes and vibrant colors. It looked like there were plenty of beach cover-ups, skirts, shirts and other non-sporty clothes, but also a lot of athletic apparel. Next time I need something in that department I will definitely stop by. The prices are below Lululemon and in range of Nike and New Balance. My swimsuit top was around $60 and the bottom $50.

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    Athleta
    Athleta
    Athleta

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    H & M - Southpoint Mall Durham NC - menscloth - Updated September 2026

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