Convenience…read more Not enough staff... not sure what's that about. Can't find any help. It's ok.

1.22.26: I ordered some things online through the Kohls.com website, but when it arrived everything…read morewas all to small. I came to this Kohl's store to exchange my items. Sonja was the customer service rep that assisted and helped me with the return/exchange. Sonja did an outstanding job, was kind and patient with me, and worked her magic even when the computer system tried to yell at her. She made my exchange really easy and I appreciate that! Sonja is quick and efficient and an asset to this store.

This store location is closedown. As of April…read more2026xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Horrible customer service, no wonder they are going out of business. Anything I asked was I don't…read moreknow, with a little sigh. Do you have any matching ? Oh we might have it in inventory. Ok great, are you able to check? Ugh no but we might through the boxes later....... Ok can I sign up for your rewards , yes. Then rings me up without getting my information....... And then tells me it's too late. What lazy a&& people. Final left

you are greater upon entering. The displays are very well spaced apart . They have a fun assortment…read more of things you want to look at and buy. What a fun experience !

The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

Becky and the other two staff members helped me so much. They understood my disabilities and my…read moreinsecurities, and worked hard to help me. They made me feel confident and walked me through everything, even sizing straps. As a disabled person, they where just as important as a nurse. Best experience I've had at a clothing store. Thank you so much. I appreciate all you did for me. I will definitely be back when i am in need of clothing other than PJ's. What a God send

Not a good place, don't recommend! They say it's a woman clothing store but I feel like they don't…read morereally appreciate woman at all. Products are meh, service was meh.

A.T.H.L.E.T.A. If you intended to read for hours I could…read moregladly write enough praise to accommodate. I am O.B.S.E.S.S.E.D. This location is relatively new...but it still looks like the grand opening. The location is a bit tight spacially...but they have it organized and laid out really well so there is no stress in the shopping experience. The displays are always freshly organized and well displayed. I have absolutely no complaints. The employees are helpful and knowledgeable without being at all pushy. They have all of the sizes they carry in stock (unless the item is so popular it sold out...but you can order it online right there in the store if you need!). There are also petite and long sizes available online. If you have yet to try their clothing...your life is incomplete. Yes, ​the prices can be daunting...but it is worth every penny and the return policy is for life...for any reason. You will thank me later:)

Athleta is in the Gap/Banana/OldNavy family and offers lots of workout and yoga wear (perfect for…read morelooking cute while running errands or going to the gym). You can get discounted gift cards on the Raize App and then use them here. They have petite sizes available for ordering in or complimentary hemming. All their sale items are in the back near the dressing rooms. They offer yoga classes on weekends. I feel that their pants are sized fairly generously, so I recommend trying on smaller sizes as well if you want a snug fit. I noticed in their latest catalog that they are adding more Fair Trade items. Props!

I love coming here. All the staff members are so helpful and knowledgeable. My daughter is now…read moretaking ballet lessons and we've outfitted her entirely at Empire Dance. I'm sure you can find some things cheaper online but I guarantee it's worth the cost to have your child fitted appropriately for dance shoes and they stock the highest quality tights and leotards.

Worst customer service ever…read more They were at Seattle Center on 8/19 so people whose kids attend Pacific Northwest Ballet school could go there and purchase required items for lessons. We purchased some items, and one of them was a cute neckless for our daughter - but when we arrived at our house, we noticed that the neckless was not in the bag they gave us. We called them immediately, and Bailey answered. She called the owner Melanie who was still at the Seattle Center. Melanie told Bailey that she handed the neckless to "our daughter" and the daughter walked out with it. We told Bailey that could not be us because we didn't have our daughter with us. So Bailey called Melanie again, and called us back to tell us that if we returned to the Seattle Center with our receipt, Melanie will give us the neckless. So we drove all the way back there - but instead of giving us the neckless, Melanie took our receipt and phone numbers and told us she'd get back to us. Two days later (8/21), no word from them. So we called their store and left a message requesting that they call us back to let us know what was going on. 8/26 (M), still nothing from them. So we emailed them with details of the situation, and again, requested that they contact us. Now it's 8/31, and still no word from them. At this point we don't thing they have any intention of giving us the neckless back or ever contacting us. If this is not the worst customer service or business (for possibly selling the same thing twice and ripping us off), I don't know what is. It's a shame that we have to use this business to obtain items required for PNB school, I wish the school contracts with someone else.

9.29.25: This review is about online ordering/in-store pick-up. I got the email on Sunday about the…read more1-day sale on the new Milk Bar Birthday Cake body cream for a steal of $4.95 and couldn't pass it up. Because I wanted to take it with me for my upcoming vacay this week, I opted to try the in-store pick-up. I also ordered the matching body mist and placed the order Sunday night. Monday afternoon I received the email my order was ready for pick-up. When I got to the store, I was greeted, and I proceeded to the purchase counter, gave them my ID and let them know I placed an online order. She quickly retrieved my items and I was all done in less than 5 minutes. Overall, my first experience with online ordering and in-store pick-up was a success and see myself doing it more often to save on shipping, especially if I need to go to town anyways.

I love that all the associates are exceptionally pleasant and knowledgeable about products in the…read morestore: their location ( since their is so much packed in the shop, it can be easy to miss what you are specifically looking for,) and their personable attitudes make a huge difference. The managers are easy to spot, as they are flawless when it comes to knowing their customer's every need and knowing where to be and when. I feel treated with bespoke care when I shop here. Bethany Gall runs a remarked staff & store and the atmosphere is always that of a high energy, magical get-away! Thank you to Bethany, Caitlin, Missy, Julia, Chandler, & so many other incredible stand out employees that make my shopping experiences fantastic!