Had the best experience at the Willowbrook Mall NJ store this past weekend. Store was clean and…read moreorganized and Iris went above and beyond helping me find the right clothes needed for a cheer workshop for all 3 of my girls. Iris and the rest of the staff were super friendly. She made sure I had the right sizes and all! Thank u again Iris for all your help. See you soon when I need to purchase summer clothes and school uniforms. Highly recommend this store!

Great store! Great service! Great products! Great price! Store was near and clean! Manager Maria is…read moreawesome! Team was very helpful!

Amazing service as always!! I've bought a couple baptism outfits here and the owners are so…read moreincredible. Very friendly and professional. Wish I could rate them 10 stars. Will def. Be a returning customer!

Amazing experience for my daughter and myself. My daughter was excited to "say yes to the dress"…read morefor her communion. After going to many stores walking out empty handed, we left here with not only a dress but a wonderful experience that we both will remember forever. We never felt pressured and I sensed the goal from the owner was to find my daughter that special dress. We had no idea there was a sparkle runway, a special bell to ring, or a beautiful photo wall with props! I cannot thank you enough for providing not only a beautiful dress but an unforgettable memory.

Always have a great experience in this store, whether shopping in person or picking up an order…read moreplaced online or through the app. The store lay out is very easy to walk around. There are lots of associates to help whenever I need. Items are always in stock. Not sure about the bad reviews. I have no problem with this store. Highly recommend.

Today I walked into Uniqlo to return a $30 skirt I bought from online using Paypal. First cashier I…read moreapproached told me (before he even looked at my receipt) that they changed the policy to store credit, not direct refunds, for people who were returning items they bought via Paypal. Returns cost $7 if I were to ship the item back to Uniqlo but he suggested that if I wanted to be refunded back on my card. I walked away a bit stunned.. I paced back and forth in the store before finally getting in line again. I wasn't about to argue the policy but decided against shipping back my item since it would take $7. The second cashier I approached was kind enough to inform me that the policy had changed within a few days of the last time I purchased the item, so she was willing to be flexible to refund me back on my card. She told me this AFTER she looked at my receipt. She told me from this day forward, I should know that Uniqlo changed their policy with regards to gift card, apple pay and Paypal. ^ and THAT is what I call quality customer service. Tl;dr: I've been buying a lot from Uniqlo. I even wore a skirt and jacket from Uniqlo as I was returning that purchase, but I wanted a refund instead of store credit. And the second cashier's interaction with me has left me with a lasting positive impression that I have of Uniqlo! Thank you. :)

I had a great experience at this store. I was browsing to purchase some leggings and sport bras…read more Laurie assisted me and provided me an outstanding customer service. She was patient, knowledgeable, and guided me kindly through my shopping experience. I'll definitely go back. Thank you ! I left happy :)

Free fitness classes in the store? Yes, please! Athleta offers free fitness classes on Saturday…read moreand Sunday mornings before the store opens to the public. Fitness instructors from local gyms in the area run classes here. I tried one out this past Saturday (8:30 - 9:30 am) and it was great. The November classes are being taught by instructors from Real Body Boot Camp in Clifton, NJ. I took the Barre Fusion class with Bernie and it was a great workout. Make sure you bring your own mat with you since the floor is pretty hard (and slippery to boot). Glad I brought my barre socks with me. The Athleta staff put out bottled water and some snacks for us which was much appreciated. I'm heading back there this Sunday for some free Yogalates. I'm looking forward to seeing the December schedule once it's posted. Athleta is located right next to Gap (sister store) in the place previously occupied by Gap Body. Gap Body moved into the main Gap store. The store has an awesome decor! There's lots of wooden beams and exposed bricks. Very industrial loft looking, but with a super homey feel to it. I love the "bar" that makes up their registers. It's wooden, and has these really cool metal wheels. They really hit a home run with the decor. The clothing looks really nice, but it's definitely on the pricier side. I'll probably check it out once it goes on sale, because most of it was a little too expensive for my taste.

One of a good Gap around north NJ. First time in this GAP and they have many more items than the…read moreone near me. Staff are friendly. Big shopping area.

"Hey, did you know that on Tuesdays, you can save an extra 10% if you use your Banana Republic or…read moreGap card?" I had no idea when I walked into Willowbrook's Gap today (a Tuesday!).* I was considering the workout clothes in their Gap Body section, when a kind saleswoman told me that the sale items throughout the store were on sale. Who knew? I grabbed a marked-down exercise hoodie & some workout capris, and walked into the main store. Alas ... the employees on the other side of the wall were not as friendly as the woman in Gap Body. They seemed oblivious to the customers. Two employees were working on a tshirt display; I circled them, trying to get a good look at the shirts - a collaboration between Gap and Threadless - and all I got were a pair of dirty looks. Well then! Off to pay for my pants. The register was left unattended for several minutes (as I waited on line with another customer). "OMG!" we heard from behind us, "You should've yelled for me!" We would have, if we saw any employee anywhere nearby. Whatevs. I'm not in a rush today. She ran over to the register, rang me up, and informed me of this wonderful Tuesday bonus sale. Gap, you confuse me. I may be back. And if I am, you can bet it'll be on a Tuesday. __________ * Disclaimer: I am not a regular Gap customer, save their workout gear. I feel like after Gap's heyday (remember "Mellow Yellow?"), they downgraded their quality & became too "basic" for my taste. The clothes always felt a bit itchy, and faded quickly. Except for the workout clothes. Those are nice.

A large store will an equally large inventory. The store is well-organized and quite clean. Staff…read moreare polite and knowledgeable about where various items are located. I've found Macy's to offer high quality goods.

This is a pretty well run store. I like that the returns counter is near the entrance and it's easy…read moreto park here. It makes returns convenient.

The customer service at this location is absolutely horrible. I waited over 35 mins on line to then…read morebe told he won't take me because he doesnt do returns. I stood there and forced the issue until he budged however the first employee in the kid's section refused to open to alleviate the crowd with only one cashier. The cashier who finally rang me up would not tell me the manager's name. I asked multiple times and he walked away. I will NEVER shop here again.

The Law in the State of New Jersey requires that we pay taxes on furniture, food, car,…read moredrink...etc, but NOT ON SHOES AND CLOTHES. But, when you shop at ZARA at Willowbrook Mall in Wayne, New Jersey, They charge you taxes on SHOES AND CLOTHES. It needs to be reported.​

It's rare to find a two-floor location of Old Navy, with the last one I saw at the Danbury Mall…read moremany years back. Most of the styles I find here, specifically, men, are okay for the most part, but nothing eye appealing. Most of the departments were easy to locate and looked pretty well stocked and cleaned when I visited. I know most retail stores nowadays may be understaffed, but it will be awesome to see more employees out on the sales floor. It's hard to find for sure in these times. Pros and cons in each category.

Stepping foot into this Old Navy gives me anxiety. I had to return a few tank tops because I didn't…read morelike the cut and they were too big. Clothes are strewn about. People were walking around aimlessly picking up numerous items and tossing them back on racks without a care in the world. Had I known that I'd be waiting 15-20 mins on line to return the items I may have just decided not to waste my time altogether. The line was so long that it made it difficult for people to get off and on the escalator. The cashiers moved extremely slow and not all of the registers were being utilized. The cashier that assisted me with my return had the personality of a cactus. She was dry as hell. Just as she was about to send me on my way she gave me a half ass smile. No thanks you can keep it boo.

I had a pleasant experience shopping at this store. The staff are extremely helpful and there's…read morealways someone available to help you out. Jayson went above and beyond to help my friend and I out.

First off I must say the staff was very helpful. Hector, helped me in a very big way. I was looking…read morefor comfortable slippers since I had recent ankle surgery. He informed me Ugg's slippers (the one I was looking for) weren't in season. He searched his inventory for something to fit. Thankfully he had a return and they fit so well! Traveled about 30 minutes just to hop into the store to buy them! I'm so happy with their helpful staff and would love to visit again!

Needed help finding "Women's Belts" in this large store two states away that I was not familiar…read morewith. After roaming around a while "lost" I saw "Marie" in the women's' section and asked her. With a great welcoming smile, she stopped what she was doing and took us right to the display around a corner and then asked if we needed anything else. What an excellent employee! Hard to find these days in large stores. My compliments to JC Penney and Marie!

The kids Lego event was very lame. The craft kits ran out after 10 minutes. The staff who was…read morehanding out the candy and buttons were mean. She saw us but she passed us twice. It was a mess I don't recommend the event to anyone.