I love this store! They carry a fabulous collection of clothing and accessories. You can also find…read moreamazing deals in their sale section. The staff is so friendly, warm and welcoming so I don't understand these negative comments. A great place to shop!

Wow very poor selection and horrible staff. They all seemed like I was ruining their day asking a…read morequestion. Usually when you enter a store you're greeted with a smile and "let me know if I can help you find something." Never again

I love the Aritzias in NYC, I've been to both the SoHo location and the 5th Ave location and both…read morehave exceptional service. I'm surprised the Aritzia at the upscale Short Hills mall would fall short in the customer service dept. Rude and curt, it is a far cry from what I'd expect from an upscale mall. I made an exchange today at this store, with an email from Aritizia's corporate concierge team approving the specific exchange at this specific store. Tags were intact, receipt in hand, unworn. I just needed a larger size for my daughter. What I received was a larger size and a larger attitude. It was also strange that even though I made an even exchange for the exact sweatpants, there was a price difference I had to pay. This was a first!

Came by the other day, 15min from closing - one girl working hard at the register, getting through…read morethe line of people waiting including me... and then 3 other staffers behind the counter talking and chatting about upcoming shifts. I know they're closing up, maybe perhaps they should help clear the customer line in the future instead of just talking and then everyone can go home earlier?

Fun space , great team, gorgeous products in immaculate condition. Perfect business to consign and…read moreor shop in. One of the managers , Mark , is insanely handsome and charming . Hard working and friendly staff who want you to leave feeling happy and glamorous. You can tell this team takes pride in the work they do and have a passion for sustainable fashion.

If I could give a 0, I would…read more I'm sharing my experience with TRR and asking for advice from anyone who has dealt with a similar situation. I bought a pair of earrings worth about 2.4k through TRR's New Jersey consignment store, and the shipment was handled by UPS. When the package arrived in my country, it was flagged by Customs due to an incorrect declared value. Instead of 200+ tax, I am being charged 2+k, because the value of the earrings was declared at 24k instead of 2.4k I have contacted TRR multiple times over two weeks, often during US business hours, which unfortunately fall in the middle of the night where I live. Despite this effort, the responses were extremely unhelpful. I was repeatedly told to "go back to UPS," even though UPS did not provide the declared value and cannot amend it without the shipper's instruction. TRR promised to correct the declaration, but no correction was actually made. This left me stuck going back and forth between TRR and UPS, with neither taking responsibility for resolving an error that I did not cause. UPS could not clarify who exactly provided the incorrect customs declaration beyond "TRR", and told me to go back to TRR. Customs also informed me that I cannot pay the duties first and claim later. The declaration error must be corrected by TRR, as they arranged the shipment and provided the declared value. As a customer, this has been frustrating, time-consuming, and disappointing, especially from a company that deals in luxury goods and international shipments, where accurate customs documentation should be standard practice. This was supposed to be a Christmas present.

An affordable gem in an expensive neighbor curated with some cute clothes that are not pretentious…read more A mix of what I would say to be a local Brooklyn style fashion boutique with Forever 21, there are a few pieces at this location that are super reasonably priced, and trendy. I purchased a black denim jacket for less than $20 dollars and a few tops that while aren't going to last me years and years, is a cute pattern and made with decently comfortable material. The girls that work here are eager to help you, and fitting rooms are now available for use. If you know what to expect at this type of boutique, you won't be disappointed by some random, fun finds.

I've been a longtime customer of this boutique and have spent a significant amount of money…read moresupporting your business over the years. Because of that, I felt it was important to share how disappointed I was with my recent experience. Unfortunately, the atmosphere in the store has consistently felt unwelcoming. The staff rarely smile, seem bothered when customers ask questions, and often make it feel as though they are doing customers a favor simply by being there. As someone who genuinely enjoys shopping at small businesses and has chosen to support your boutique repeatedly, this has become increasingly discouraging. What upset me most during my recent visit was that I was shopping with my 12-year-old daughter, who urgently needed to use the restroom, and your staff refused to allow her access. As a parent, I found that incredibly disappointing and lacking basic compassion and customer courtesy. I hope you take this feedback seriously and consider addressing both the customer service environment and how situations like this are handled in the future.

Women's clothing shop. Styles are conservative but at least they have the petite size so the kids…read moreand small adults can find the right size! Located 1st floor by the Macy's in the Short Hills Mall. Staff were busy, so generally was left to shop.

I wish I could visit your store, but I'm up north and there isn't a White House black market Store…read morearound, But I did find your Label at a Goodwill, I found your black ( they feel like leather) leggings. I love !! love the way they fit. They feel magnificent against my skin. I have bought me a lot of leathers and some can feel kind of weird or scratchy. These were very soft inside , They will go good with my leather jacket Thanks again. Nana's

Not for gents, but a gal friend was able to score some nice items. In an upscale town like Summit…read moreyou'll often find some gems that are recycled through a store like this-at huge savings.

Expertly curated consignment store. The owner is a well established fashionista in high end to…read morestreet style. Super fun boutique. Highly recommend.