Staff was super helpful and friendly. If I lived in the Cleveland area, I would go there all the…read moretime.

Absolutely the rudest sales associate I've ever dealt with in my 63 years. (5/6/2024 approx 3PM)…read moreThree times I asked him questions about stock/fit and his only answer was that it's a big and tall store (?). I'm 260# and have been to this store multiple times both here and their previous location on Lorain (so yes, I know it's a BnT store) and always had a great experience. I don't mind paying a premium price for their quality products. Today we walked out angry and annoyed (pissed off) and I don't plan on ever setting foot in there again, which is too bad. One bad apple DID spoil the bunch in my case.

Great quality, and staff are so kind and accommodating. Help with sizing, fit, style, and ordering…read moreif they don't have what you are looking for in store. Made the whole experience comfortable and even enjoyable!

I have been a customer of Soma for years. The experience at Crocker Park this week was very…read moreunderwhelming and disappointing . Not only did the associate stay on her phone when I came in the shop and while I was there, she never once offered to measure me (which they always offer to measure you for bra size), she was clearly disinterested in helping me at all. Obviously people have had different experiences than I did at this store, and maybe this associate just didn't want to be at work that day, but the customer service was abysmal. I will go to Nordstroms from now on for my intimate apparel.

This location seems to be a "Gap Light" or something. Maybe it's because they crammed in the…read moreKids/Baby Gap next door. I went in a few times around Christmas looking for sweaters for my husband. I had basically two sweaters to choose from because they had so few options in his size (which has to be one of the most common men's sizes, which maybe was the problem, but hello it's Christmas -- can you keep your store somewhat stocked?) Im realizing that I'm always harder on retail shops, because deep down I don't really like shopping to begin with. I'm just so much happier to have something magically show up on my doorstep. I have nothing negative to say about the store clerks here, but it does seem like their dressing rooms or maybe just the whole place could use a facelift. It just feels cramped and cluttered, like I fell into a well-lit closet full of distressed denim and brightly colored cardigans. And good luck navigating the racks if there's a parent with a stroller in there, because they almost certainly will run you over.

I am impressed that they have improved their products. The sales people here are friendly.read more

Had to take my mom dress shopping for my wedding and we had the best sales girl Perry, she ran all…read moreover finding us many dresses in mom size to pick from and was so helpful at helping us find a dress we found perfect one for my mom. Thank you Perry your a gem top tier customer service.

Dillard's has a multi-level (3 levels) department store at the Great Northern Mall. The store has…read moreit all - women's and men's attire, beauty, housewares, and more. I usually visit Dillard's once a year for holiday dresses first checking the inventory online. This time I had an unplanned Dillard's visit while used it as a shortcut to the mall. MERCHANDISE: The store has a vast inventory. The men's clothing and shoe section is especially stylish. There are a lot of brown toned garments and shoes perfect for fall. The shoe section indicated deals from $99 to $139. That seems like a great value for high-quality shoes. MY FINDS: I didn't plan to make any purchases since I was just passing through the store. Instead I found Origins skincare line. It's currently hard to find it in stores due to major beauty retailers pulling it from their shelves. I was able to purchase a gift set. It's my preferred skincare, so I'm happy to find another retailer that carries it for future purchase. SERVICE: The service was very nice. Associates were friendly and smiling. This experience indicated that the service tremendously improved over the years. I look forward to my next visits to Dillard's. I'll be back soon to experience and purchase more Origins products.

I love the Strongsville Southpark Bath and body store. All the clerks are so helpful and friendly…read more The store is packed with merchandise and very clean. I've had some online issues and the manager was able to help me with a solution. She was professional and courteous. Absolutely the best store in the area.

I needed hand sanitizer. And I prefer theirs. The sanitizer smells good. And does it's job. I had…read morea small wait to enter the store. But the staff kept it moving very quickly. I had no issues here. I found what I needed and was in and out quickly.

The selection of this store is good. I used to buy a couple of tops to wear for a work situation…read more Very good to wear for years and years.

Courtney and Carol W. were amazing! They were super helpful and fun to shop with. Thanks again…read moreyou made my shopping experience delightful instead of stressful.

This is my favorite place to find my next favorite thing! I like to wear clothes and accessories…read morewith a bit of personality. The kinds of pieces that I won't see on another person at the party. Coffee & Chaos never disappoints. They have sizes and styles for every body. Almost as important is the way they make you feel. The "Coffee" in the name, refers to the cup they offer every shopper. The Chaos is what I leave when I walk in, but it really stems from their home full of amazing kids, of all ages. Erica and TJ care about everyone they meet and everyone they don't. They have my respect and my patronage. Check it out and don't forget the gift certificates for your friends like me.

I stopped in just for a second looking for a cup of coffee…read more There is a ton of stuff inside if you are looking for clothes and accessories. Very nice stuff too! But they do not sell cups of coffee. I was told they have complimentary coffee for shoppers while they shop (haha- I guess that is the connection to the name) I am sure it is a nice store for clothes and accessories, but sadly it is not a shop that sells coffee.

I went here today (15/12/24) to get some presents for my family and to try on some pants to buy…read morelater. The sales associates were super helpful and one of them gave me a lot of info about the fabric of different trouser styles and showed me some examples. My one gripe about this store is the small selection making it hard to try on everything I wanted to, but it still gets 5 stars because I walked out with some great presents and got helped in an appropriate and non-invasive way. I have been to a lot of lululemon stores and this is one of the best in terms of customer service and welcome.

Extremely disappointing and unprofessional experience…read more I visited the Lulu store at Crocker Park yesterday and was treated in a dismissive and unprofessional manner. The employee who assisted me showed a lack of courtesy and empathy, which made the interaction uncomfortable and upsetting. What was most disappointing was that there was no acknowledgment of the behavior and no apology at the time. For a brand that claims to value respect, inclusivity, and customer care, this experience fell far below expectations. I am sharing this feedback to help improve customer service and ensure other customers are treated with basic respect