The communication was good. Emails got responded to and phone calls and meetings could be arranged…read more This was appreciated. Getting into their online system, I would get repeat requests to sign up even though I was already in. I also required a special two factor authentication. This would get annoying. Once I got a bill, I got emails at 2am asking for payment. This was also unnecessary. The worst part was advising me on what to do in the case of a marriage separation. Not only did I end up owing so much I had to deplete my emergency fund, but I had to pay 3k to learn that. I was asked once about my filing status and dependencies without being told how devastating it could be if that changed. In addition, they filed an extension, and I now owe interest and penalties. Yes, life changes mean financial hardship. But I was not properly advised and this ended up being the worst experience I've ever had with a CPA.

Larry has been my CPA for several years now and has helped me navigate both business and personal…read moretaxes. He's very well prepared for complex tax scenarios and has an amazing team. Really enjoy working with Larry J Phillips CPA.

Malissa makes taxes super easy and stress free. She's been doing my taxes since 2008. Every time I…read morehave questions she either has the answer or knows where to find it. Love her service!

From the owner: My name is Malissa Wheeler and I am the owner of A Balanced Income Tax Service. My experience…read moreincludes being an associate of a tax preparation company for 20 years. I assisted in preparing taxes for individuals as well as companies. In 2006 I decided to start my own tax preparation business to better utilize the experience and knowledge I had acquired. I will continue my education by completing the Enrolled Agent test to further serve my clients. My expertise is in individuals that need to take work expenses, teachers, and business with profit and loss incomes. Although I continue my education in learning about corporations and LLC as well as other more complicated returns.

Just a quick note to inform others: I recently had a very serious issue with this tax preparer, and…read moreneither she nor her company is CPA‑certified or registered. I'll be posting the full details soon, but I wanted to make sure people are aware of the situation and can make informed decisions.

I hate taxes and everything related to taxes…read more I am also very frustrated that when I go to hire knowledgeable tax professionals, they are often not as motivated as I am to fix help, or seem to just phone in really basic services Enter Lakshmi and Lakeline Tax Services: competent, knowledgeable, easy to speak to, and highly motivated to get you to a better place, not just now, but for your financial future. I have finally found the tax professional I have been looking for: I recommend Lakshmi without reservation, she has helped me tremendously

I worked with Shelia for the first time earlier this year and she was great to work with. She…read moreprovided a great initial call and provided tons of helpful information before we even started. She was very thorough in her process and helped explain things clearly, as well as answer additional questions I had after filing. Highly recommend for your small business CPA needs!

We've been using Shelia for a few years now and I have only the best things to say about her. She…read moreis knowledgeable and professional, prompt and easy to contact. She has helped us get caught up on some past due returns and I'm sure will continue to be our CPA for many many years to come. I'm am a "tax fool" and she is total a tax genius. Every question, (even really dumb small questions), she handles like a pro. I recommend her to everyone!

Highly non-responsive. Never heard back from Peter on our pricing proposal. Waste of my time.read more

We normally like to get our taxes done sooner rather than later but after a long battle to get a…read morerevised 1099 we were down to the wire and our guy Peter was SO awesome and still helped us to get it all in on time. Thanks again for your help!

Owner was very professional and helpful. Helped with my tax situation and showed me how I can do it…read moremyself. Always available for questions. Great company!

Quick and easy! I reached I reach out to this business after my previous tax preparer didn't file…read moremy taxes and it was 2 days before the filing deadline. They were quick to get it all done in one day! Yousef is awesome and I can't thank him enough. He literally got my return done in like 1 hour, he's now my new tax preparer! Definitely recommend this business!

This firm does FANTASTIC work preparing individual/family tax returns. I have been using them (and…read moreChris Bratton in particular) for several years. They are very helpful, very responsive and work in a very timely way. I highly recommend them and would give them 10 stars if I could.

I am so thankful we got a referral to go see Barbara for our tax needs. She has been so helpful, so…read morepatient and so valuable to our particular situation. Our case is not an easy one (at least for me to sort out on my own), but she handles things with ease and confidence. She helped me get money back in 2011 that I thought was lost for good. I cannot recommend Barbara higher.

I wish I would have known about Kaya and LIfe's Just Taxing so much sooner. She is amazing, super…read moreknowledgeable, friendly, easy to talk to, understands every tax situation, puts your mind at ease and takes away all of the stress about anything having to do with taxes. Not only that, she helped me obtain a refund for the first time in years. I'm grateful for her friendly, speedy, and affordable service! Thank you Kaya!

Kaya with Life's Just Taxing is amazing. She has helped me with my personal and business taxes for…read moreseveral years. When she started my company was in real trouble. Now my tax problems are over and my company is doing better than ever. Highly recommend

I started using Five Stone Tax Advisors to challenge my Austin property taxes (two properties, for…read moremany years) for quite a few years now, after a bruising meeting with the Travis County committee that meets with homeowners, a horrible experience. Most years, Five Stone has been successful in getting the appraised value of my home lowered - sometimes by a lot. I think the fee they charge for this is reasonable, and they seem to be efficient and very easy to deal with. Usually, we exchange only 1 or 2 messages per year. They donate a substantial portion of their profit (about a third) to local charities, and they invite their clients to choose from a list. They're a great business; highlky recommend.

Useless service that cost us money when we tried to use them. We signed up a few years ago (2024)…read morefor the purpose of having them protest our property tax increase. They did zero work, literally zero, as soon as we signed up they literally told us to go find comparable property sales ourselves and sent a bill at the same time because they wouldn't do any work to try and protest for us thus they knew we would not find any savings. The entire reason we used them was to find the comparable and do the protest, which they didn't do either of. They should at least have a policy that if they have zero data they can use to make a case, you should not pay anything to them at all since they won't do anything. I would not use them again, I have contacted state representatives to suggest regulating this industry due to unethical companies like this one.

These guys know their stuff. Whatever you do, don't go to HR block Go here. They treat you right…read more :) Mary retired and we are just as happy with these brilliant folks too. Thanks RBCE!

I was a loyal customer to the business that was bought out by Maryjo Boynton. The location was…read moreconvenient, so I continued to use her services. Prior to 2024 I had no complaints. However, after the amount of taxes due spiked in 2024, I decided to take a look at the numbers, and discovered an egregious error. They had utterly failed to account for the money I put into an IRA, which added about $1,800 to my taxes. I had submitted to them the form to report this. They failed. Period. The following is the text exchange I initiated after Ms. Boynton failed to return my phone calls. Note that she couldn't even be bothered to proofread herself. Quite the professional, eh? ME: Maryjo, I can't access the portal to pay my bill. I've left phone messages for 3 days, but haven't heard back. Please respond. Thanks. MS. BOYNTON: Mr. Haeuser, your portal has been closed. You were very definite in your last message to me that my service was not making you happy. I sent you back a message the next day- "if you are not happy with my services, which you have been receiving for the last few years you at a very discounted rate, then I suggest you find a new preparer that is what you consider affordable. I have deleted the return out of the portal. I will close you portal at the end of the week. Sincerely, Maryjo Boynton" ME: Ms. Boynton, I did not receive that message. If I had, why would I repeatedly call you to report an issue with the portal? That makes no sense, does it? At any time you could have simply returned my call, which your answering machine claimed would happen within 48 hours, but did not. As for being happy with your services, didn't someone else actually prepare my returns? The oversight on my IRA contribution could have cost me almost $1,800. Should I be happy about that, and the fact that I just realized it happened last year as well, and I'll need to file an amended return, which should be your responsibility? Check your records - I submitted all of the required forms. Prior to this, have I complained about anything, ever? No. And yet you immediately drop me as a customer, leaving me high and dry less than 2 weeks before the IRS filing deadline, while deleting all of my records, including prior years and all prior communications, including my willingness to delay a re-file for last year until you had more time available. You're seriously misreading this situation. The mistakes were not mine, and yet you're acting as though they were. To be clear, and for the record, these mistakes were made by employees of rbce, and should be rectified by employees of rbce. MS. BOYNTON: I can decide who my clients are and how to run my business. Look else where. You are no longer my client. MS. BOYNTON: You have an extension. You have plenty of time before the October deadline. ______ end of messages ______ A real professional, eh? IF YOU USE RBCE, I ADVISE YOU TO CONSIDER THE CONVERSATION ABOVE AND LOOK FOR TAX SERVICES ELSEWHERE. GOID LUCK!