I have nothing but only the best words ever created to describe Mrs. Gamarra. I came to her desperate, terrified and in the most impossible situation when it comes to my taxes. She is kind, knowledgeable and truly took care of me in every aspect. I'm not joking when I say she saved my life and helped make this process less daunting and I couldn't be more thankful. I encourage everyone to always work with Mrs Gamarra for any tax needs in the future, you will never be disappointed. She gained a lifelong client from me . Know you are safe and have the best person for the job when working with her. I wish there were more than five stars to give! Not to mention she did all this while dealing with personal issues at home. You will go down in history Mrs Gamarra as one of the greatest. read more

zero stars unavailable, so 1 star. Ahnal De Gamarra was rude and unprofessional. She took my paperwork and said she would file but never did. Everytime I tried to get in touch with her, she dodged me. I even went in person to try and talk to her but she was always with a client (couldn't even step aside to tell me to come back at a specific time). She didn't have the decency to return my calls, then messed up my taxes for the year!!!! DO BOT TRUST HER! read more

No more "run dat back turbo" Did my tax return with Adela H, Fast , simple, and easy peasy process. Thanks read more

MRS DE GAMARRA IS THE BEST!!! She is the sweetest and so motherly and always tries to help you out. Seriously don't know what I would do without her! Thank you always!! read more

Getting your taxes done is expensive,no matter where you go. I was recommended to Mrs. Ciego de Gamarra at H&R Block by my mother. Mrs. De Gamarra did not disappoint! She was knowledgeable and fast.i have recommended my brother with Mr. de Gamarra and he love her she is really helpful. All though i have only been there with Mrs de Gamarra,The staff are very friendly warm, and welcoming. always offering you coffee and water. I love that. I highly recommend this place!. Had such a great experience and I will definitely come back to her next year! :) read more

H&R Block - Tax Services Near Me - Los Angeles, California

In 2015 I had problems filing taxes. Some of it was due to the confusion surrounding implementating Obamacare. I posted some scathing reviews of H&R Block then. But starting in 2016 things have been handled well by this office. The last two years Marianne handled my preparation. There were some problems accessing documents posted on my handrblock.com account but once we resolved them filing went speedily. She is engaging, helpful and very professional. Explained everything and gave me copies for my records. I will definitely have her handle them again next year. read more

H&R Block - Comfortable waiting area. They have water and coffee while you wait. - Tax Services Near Me - Los Angeles, California

I am divorced and share custody with my ex-husband. I paid for assistance package total of $250. I explained specifically my needs and the person who filled my taxes did a mistake which cause a rejection of my ex-husband tax return. When I wanted to amend my return I had been told that the worker is no longer working now to assist me, since this is not the season for return. I had to pay an other accountant to do my return which cost me much more. read more

I love this place. I trust this place. Me and my husband started to file our Tax with Adela Hernandez since.... hmm?? How many years ago.. So many years ago! She is the sweetest and nicest, and we can 100% trust her! She has never made any single mistakes, she always answer questions, her depth of knowledge is amazing. She is the best! read more

I get my taxes done every year at H&R. Was in the area today and came to this location. I walked in today to setup an appointment and they were able to take me today. Yun Kang introduced herself and walked me to her desk. She was very professional and even looked at a few ways to save me money. One was to itemize deductions which didn't benefit me, but was happy that she tried. When I told her that I was going to get lunch she mentioned a couple of places in the area that were good. (I had one of them bookmarked on my Yelp app) Anyway, when all is said and done I left there very happy and will definitely be back next year. Yun was a pleasure to work with and I would highly recommend her to anyone who needs there taxes done. read more

Horrible customer service! H&R block charged me a check processing fee when I wanted my refund direct deposited. when I called to discuss what happened the manager, Anna Luis, at first tried to put the blame back by me saying that I requested a check over refund. Not true, I told her to look at my history and it will show that I always choose direct deposit over a check, so why would I change now? After several a calls that same day, she finally said she spoke with her district manager and a check is going out the next day and I should receive it in two weeks. Two months later, and after multiple calls to her and requests to receive a call back, nothing. (Looking back, I doubt she really called her district manager and probably said that to sweep the issue under the rug) Two months later, I've yet to receive a refund. I will never be back at this location or even back to any H&R Block locations not just because of this issue over a check processing refund; because in all honesty what will $25 really get you in California. It's the principal of the issue. For the past 4 years or so, I spend around $500+ per visit to get me and my mom's taxes done. Even my co-workers and friends tell me to save my money and switch to Turbo tax but I like the personal interaction. This incident has made me rethink spending anymore money here, I don't appreciate how quick they are to take my money but shady when it comes to admitting to a mistake or issuing back any sort of refund. I switched tax preparers twice at this location. Once because I was tired of the preparer not owning up to a misquote she gave me, and now I finally found a preparer that I liked so much I was even willing to make the drive up from San Diego but now I feel that it's not worth the pain of dealing with that manager again if another issue was to ever happen. read more

I went in there to get estimate from them. it was this korean lady name Yun. do not ever get your tax done with her. she greeted me at first but when i told her i was there to get estimate she asked me if im going to get my tax done there i told her maybe it depends on estimate. after that all she said was she didnt want to waste her time inputing if im not going to get my tax done there... i was so upset and walked out of there. waste of my time read more

Taxes are inherently overwhelming so this year I decided to take my tax statements to Francisco Radia Castanon, CAA at H&R Block. Francisco is very charismatic, knowledgeable, and down to earth. He literally was able to assess and process all of my paperwork within a matter of minutes. I was impressed with his ability to multi-task (in the midst of a normal conversation) while also breaking down numbers and information. If you're looking to get your taxes done in a calm, relaxed environment, I recommend you come to Francisco. I will definitely sleep easier knowing that my taxes are filed and everything is intact. read more

My experience with H&R Block has been a year-long nightmare. Here's the story/highlights: - - - PROBLEM #1: My taxes were not filed by April 15th even though I had my appointment the beginning of April. I called repeatedly, my H&R Block agent INSISTED she would get to my papers by April 15th... Obviously, that didn't happen, so she filed an extension on my behalf... JUST KIDDING it turns out an extension was NOT filed for me (I called to IRS to find out) and I'm currently facing $1200 in "failure-to-file" penalties! Additionally, that temporary location closed after April 15th and I had to track down my papers which ended up at the Western Ave H&R Block location. - - - PROBLEM #2: Do your taxes at H&R Block if you want to know what it feels like to be audited. If you are self-employed or have your own business, do not use H&R Block. Get a real accountant or CPA who is going to look out for you and try to get you the biggest return. The agent I had at H&R Block was not trying to help me, in fact, she had previously worked for the IRS, and because H&R Block is supposed to "represent" you if you ever get audited, having your taxes done at H&R Block IS basically EXACTLY LIKE getting audited right there on the spot. They are not looking out for you, they are looking out for themselves because if you get audited, they have to represent you. Instead of looking for where I can get the most out of my expenses, I was knocked down at the knees at every corner and turn. FOR EXAMPLE: I know that as a graphic designer, I can write off the percentage of my internet bill. So my H&R Block agent asks "What percentage of your internet is business use?" Well, I replied, I would estimate about 70% is business and 30% is personal. So instead of adding that to my business expenses, she asks me how I can PROVE this number. (When I see my real CPA now, I have numbers and math to back up my expenses, but he never asks me to prove anything on the spot... save it for when you actually get audited.) - - - PROBLEM #3: Not cheaper, and certainly not better than a CPA or accountant. I had to go back to H&R Block on FOUR (4) separate occasions because there were problems with the computer and the agent had problems filing some of my forms. At the end of it all, H&R Block charged me $700 for this wonderful experience of feeling like I was being audited and having to return back 4 different times to get my taxes filed. Seven. Hundred. Dollars. - - - PROBLEM #4: My amended return was filed incorrectly and was rejected by the IRS. I had to go back and get an amended return filed for this same tax year. My original agent was on vacation for the month, so another agent at the same office filed the amended return for me. Turns out this agent didn't provide adequate information on the amended return (i.e. it was done incorrectly) so the IRS rejected it. This was when I found a real CPA to help me handle this situation. I've used him to file my 2013 taxes and OH MY GOD what a world of difference... Since having a personal accountant help me with my taxes, it's become clear that a lot of things my H&R Block agent told me were inaccurate, incorrect, and confusing. She was insanely unfair about things I could actually write off and get money for and I never felt my agent was trying to get me the most money back and it was an overall really stressful and horrible experience. - - - BOTTOM LINE: After all this, the kicker is that I'm facing penalties because H&R Block did not file an extension for me despite telling me they did. This past year has been a never-ending nightmare with my taxes and I will never ever EVER use H&R Block or recommend them to anyone EVER. You're going to spend money doing your taxes regardless, so you might as well find a CPA or accountant who doesn't work for H&R Block because it's a shitty company who employs temporary people who don't seem like they are good at their job. At all. They certainly aren't looking out for YOUR best interest here. That's for sure. read more

Well, I have to say that I need it help desperately and H&R Block was there to help me. Had problems with the IRS thanks to a defective tax return files by a tax pro from another company which should not be name . Upon arriving they welcomed me and Ana took a close look at the paperwork, she took the time to review all the letters received from the IRS and explained to me what the mistake was. She not only file an amendment right away but was on the phone with the IRS for over an hour trying to sort out my mess. The tax pro Ana Ruiz-Chavez saved me over $ 1000 in penalties and fines. She actually called me for a follow up a couple of weeks after my visit. She was professional, knowledgable, and courteous at all times. I highly recommend her and this H&R Block office. read more

Adella Hernandez is very friendly and efficient when it comes to your tax return she made me feel comfortable and at home in a situation I had no experience in even though I had made some mistakes in 2016 I still ended up getting a large return thanks to her and now I'll be much more prepared for the next tax season due to her words of advice! read more

So I'm sitting here waiting. First time I set up an appt my agent didn't even show up. I rescheduled for today and haven't seen anyone for 30 min already. Mind you, there is no parking and you are paying the meter just to sit here unacknowledged. It's frustrating. Maybe there is no point in setting an appt. If you have all day to wait I'm sure it's fine but seems pretty unprofessional to me read more

I don't even know about the work they do here but the people are awful. Careful not to park in their spot for two minutes or you will get yelled at my an angry lady read more

Omg MRS DE GAMARRA is the best most patient caring outgoing knowledgable smart lady out there ! I really messed up my taxes bad and she got in there and figured out and fixed what I messed up which was no easy task! She explained in detail what was going on and made me feel secure and I felt she actually cared about me ! I highly recommend her from here on out! read more

I am going to give you one name: Mrs. Ciego de Gamarra. She is absolutely amazing. Let's face it folks, anything related to taxes sucks no matter what... except when working with this dear lady. I had some major tax issues, and she helped me work through them quickly. She even came in on her day off as she knew I was going out of town and wanted to make sure my taxes were handled so I could rest easier! She saved me thousands of dollars, and made the experience pleasurable. read more

HORRIBLE. Do not come here. Yelp would not allow no stars so I gave it one because its near me. Tax preparer is rude!

I have never had so many problems getting my taxes prepared EVER!!! This is THE WORST COMPANY!!! DO NOT USE H & R Block! They are awful!!!

boooooo!!! This place sucks asss!!! They charge 85 bucks to do your taxes wtf!!! Never doing this place again ... Everyone your better off doing it online for 35 bucks.. Plus u seem to get more when u self submit.. H&R block licks ass read more

Terrible service. I had an appointment at 9:00am and did not start until 9:30. I was on time for my appointment, but the woman who opened the shop was 10 minutes late. She had to put the signs up, make the coffee, and straighten up the desks before we could even get to my taxes. This same woman was the one who would be working on my taxes. After about an hour of work, towards the end of my filing she finally told me how much it would cost to have her finish. $455!!!! I do have 1099 forms, but I came fully prepared and ready to put my schedule c together. I had done all the prep work before I even came to my appointment. She only needed to punch in the numbers on her computer. In the end I had to tell her I couldn't afford that amount and leave. She became very cold and rude and packed up my things for me and sent me on my way. I wasted an entire morning at this H & R Block. I do not recommend this business WHATSOEVER! Go somewhere else!!!! read more

This place is a disaster. Went here to get my taxes done and was assigned a lady named Adela Hernandez. This woman did not know what she was doing AT ALL. She was so incompetent she didn't put the addresses THAT WERE ON MY W2s in the system correctly....and that was just one example of the mistakes that were done on my taxes. After she prepared my taxes she said I owed the state over $2000. After I reviewed her work I realized she put me as a resident of the WRONG STATE. After about a month of trying to get her to fix it she indicated she didn't know how and I was handed over to another person Francisco Vega. He was just as incompetent and wouldn't even return my calls when I kept trying to get him to fix this. I finally had to call the manager to get me to work with someone that could fix my taxes. After a month it's still not finished. And on top of that they are charging me $500 for the preparation fees. EVERYONE IN THIS OFFICE SHOULD BE FIRED. read more