I wasn't happy with the CPA we had been using, because they messed up our return…read more I looked at Yelp reviews and decided to try Donna Baker's team. Everything went great, and they filed my return electronically promptly. I subsequently received a document from a financial institution (waaay past the legal requirement to provide them) that showed additional tax liability. I took that to them and they filed an amendment to sort everything out. As a bonus they cost less than our previous CPA who had failed to properly submit our return.

This firm has handled my taxes the last couple of years and done an excellent job. They are great!read more

By far the worst accounting firm I've ever dealt with…read more My taxes were not even difficult - a few W2s from different states and some simple investments. My previous accountants from NYC had no problem with them and always finishes it on time and accurately, and they have a lot more clients than Ann Arbor CPA. However, with this firm, I gave them sufficient time and they still had to file an extension because they can't finish what usually should take only a couple hours to do, which is OK I guess, I'll live with it. However - they miscalculated my MI return (by a good few hundred $) and in the end the good state of MI gave me back the money they miscalculated. On top of that - they didn't know how to handle any out of state taxes (particularly NY state tax rules), which I thought as professionals they should know or be able to research, and told me that my W2 was WRONG (which it isn't - I've confirmed with other professionals and my own HR department). I had to google answers FOR them when they could have just.... do a little freakin' research and figured it out themselves. Come on guys, I did not pay you to give YOU the answers. Needless to say, after the massive delays, miscalculations, and just straight up not knowing how to do simple taxes, I'm going to take my docs elsewhere in 2018.

I've been coming here for several years and have always had exceptional service…read more I have since referred several family members to come for their taxes, who are all very happy, as well. Very knowledgeable, very friendly and they are able to accommodate your schedule.

I am highly pleased with the accounting work done for me by Sean at Arbor Accounting. I hired him…read morefor individual tax services that had some complexity, and he was able to quickly and effectively address my concerns, answer my questions, and get the job done with accuracy. Given the work involved, I found good value for his service fees. I would recommend him for your tax needs.

We enjoyed working with Sean - he was helpful, easy to work with, and filed all of our paperwork…read moreand returns very efficiently. Looking forward to working with him again in future!

After years of going to H and R block I was frustrated with the lack of knowledge and prices. I…read morefound Steps accounting and I'm so glad I did! This is the second year using them and I'm very impressed with the service and help I've received. I would highly recommend!

I was confused about some tax issues, I wanted to schedule an appointment to talk over some…read moreconcerns I had, no appointment needed talked to me right away on the phone, they were open and honest that in my situation I would probably be better of filing my self and saving some money. Would have been easy for them to take my money anyhow, very honest establishment, I have great respect for their candor. If I get into a more complicated issue down the road I won't hesitate to call them!

Al seemed wonderful the first year getting me in quickly and getting my taxes for me and my…read morebusiness done. He had great plans to implement the next year. Unfortunately the following year he did not do what he had discussed with me and told me the plan was. But he was happy to take my money. This has ended up costing me tens of thousands of dollars. Do not go to him!

Awesome service, value, and personable. I even got there late, I recommend him to everyone!! Thank…read moreyou