I have had nothing but problems with this location. They were very nice while filing my taxes and answered all my questions, they told me everything I wanted to hear. They made me feel very comfortable that they would give me good service. Unfortunately, this was all a facade. The moment I called with an issue everything changed. They began by very politely lying to me. When I researched my issue on my own I found out what the real issue was and that it was the fault of H & R Block. I called again and asked to speak to a manger. I spoke with a woman named Amy Fuller. She was extremely rude, lied, and refused to help me in anyway. I then put in a complaint with the H & R Block customer service line requesting a refund because it was too late to put a stop to using their service. I was denied the the refund by the franchise owner. I asked who the franchise owner is, it's Amy Fuller. The rude woman who is full of lies is actually the owner, no wonder it is a shady business. The way I was treated was ridiculous and I don't feel anyone should pay good money to be mistreated, because of the treatment of this one office I will never use any H & R Block office or service for anything. If you do choose to use H & R Block in the St. George area do not use this office or any other office that is owned or operated by Amy Fuller. read more