Wish I could give 10 stars - and I don't say that lightly! We have lots of insurance. Homeowner,…read morelandlord, auto, umbrella policies. I found Christina when I was having real problems with my last agent. They were challenging to unravel but she did it. She also pins me down regularly for reviews to ensure we have the coverages that we need (not too much, not too little - if your agent doesn't do these reviews with you that's red flag #1!) Above and beyond. Here are some examples: It's been like 5:00 on a Friday and I forgot I needed something crucial, she's on vacation with her family and she still figures it out! This week my daughter was in an accident. Her insurance was through another company and Christina was the one I called to walk us through what to do (on her cell phone, after 5:00!). I wanted to do some creative investing using life insurance/annuities (non standard stuff). She "got" what I was looking to do and unlike the other places I'd approached (who just said "no - you can't do that" ) she did a lot of research to find the way it could be done and at the costs / returns I was wanting. There are so many more examples but the bottom line is insurance is not exciting to talk about at all or to think about. But you need to and will be so grateful you did on the day you need it!!! You need an ethical, professional, experienced person to guide you. Christina is so that person!

Christina is an excellent agent for Farmers Insurance and represents the top 5% of agents in the…read moreentire company! Contact her office for all your insurance needs.

Katie at Clarify Bookkeeping Services is amazing. She is…read morevery knowledgeable in quickbooks and understood the processes we needed to get and keep our finances in order. She has us organized so our reports will provide accurate data for analysis. Katie jumped right in and very quickly had a grasp of our point of sale system and software needed to run our daily operations and how they integrate with quickbooks.

I am on year two of working with Luda and her team. They are very quick to respond to questions I…read morehave. Amid this COVID and all the stresses and problems that causes, there hasn't been a blip in the service. My Father was a CPA and I have always done my own taxes. But with my business and my personal returns getting more complicated I felt it was time to have some other eyes take a look. There were so many things that I was unfamiliar with. Luda saved me $20,000 in taxes the first year and with changes going on we met virtually just a few days ago and she has shown me what steps to take to help with what I am doing in the future. Again, more things I was unfamiliar with as far as putting money into SEP/IRA plans and what you can do as a self employed person. Luda is very knowledgeable and keeps up with what is going on. One of my favorite things is the newsletter she sends out periodically to clients letting us know what is going on. This year it discussed the PPP loan program. Kept me informed all along the way. Thank you!!

A new client in 2020, I had a great experience working with Ludmila and her team…read more She and her team completed both my business and personal tax returns. The personal returns were not straightforward - as the year included a sold house, a 1031 exchange, and property purchases in several other states. It was straightforward to get her team the documents they needed, and after an initial meeting where she got to know the lay of my finances, the process was very hands off for me (except for the numerous questions that I asked out of curiosity, which Ludmila was always able to thoroughly answer and advise me on). Needless to say, I'll be a client again this year.

They didn't return my call. I found out there address was a post office box. It's tax season but no…read morehelp

I've left two voicemails, & two emails on their site with my email and 2 telephone numbers over the…read morepast 2-3 weeks and can't get a response of any kind. Are they still operational? Odd for a business rated 5 stars.

My previous State Farm agent retired, and unfortunately, I ended up with Nelson. The first thing he…read moredid was call me three times in a row while I was in a meeting, demanding that I call him back immediately. I emailed him to ask what was so urgent that it warranted multiple calls in a row, but, of course, he never responded. Then, I received a notice that he had canceled my policy without any explanation. Thankfully, I was able to find a better policy elsewhere for a lower price. If you're looking for an agent who is both annoying and unresponsive--and might even cancel your policies without notice--then Nelson is the one for you!

Great friendly staff and service. Switched over from another company. Nelson Pinto saved and…read morereduced my premiums with better coverage. Now I have all my cars and house through him. Thank you!!!! I highly recommend anyone to call his office!

I was looking to refinance my new to me Explorer. I chose SPCU because of previous Yelp reviews…read moreand was not disappointed. I met with Claudia Grady at the branch located at 645 N. Arlington in Reno yesterday. After explaining what I was trying to do, she was able to sit down with me, gather the information needed to apply for the loan and I was quickly approved. She was super friendly, very knowledgeable and answered all of my questions. I was able to reduce my monthly payment and lower the interest rate. SPCU was able to accomplish what I wanted to achieve easily. This was a positive experience for me and I highly recommend SPCU and am considering doing additional business with them in the future.

Cannot say enough about how positive my experience was with the team at SPFCU!!! Stephanie and team…read morewere ridiculously helpful and made opening new accounts simple and easy, at least as humanly possible. Let's be candid, the way laws are written these days banks HAVE to ask and treat what would previously be common sense as barriers to people to manage they're finances. Going in having a reasonable understanding the rules, even if not liking them, I'll say this: The experience at SPFCU far exceeds ANYTHING the big corporate banks will do, and while there will always be hiccups, the experience working with a smaller community bank will be far more cooperative and productive. Thank you SPFCU Team!!!

I have been a member of Thrivent financial for over thirty years. Thrivent was previously two…read moreseperate Lutheran non profit organizations the first was AAL (Aid Association for Lutherans) and the second was Lutheran Brotherhood. It is a Fortune 500. Thrivent offers financial products and services, life insurance, mutuals, annuities, disability income insurance, brokerage services money management, retirement planning and credit union products, and more. It is a fraternal benefit society. The organization and its members provide volunteer services to charitable organizations, schools, congregations and individuals in need, and contributed $182.7 million to organizations and activities that aim to strengthen families and communities. Thrivent members volunteered more than 8.6 million volunteer hours in 2013. Soren Lancaster is our local Thrivent Financial advisor and we have known him for over 10 years. He is very knowledgeable and customer service oriented. We appreciate his candor and kindness. Here is a link to their website: https://www.thrivent.com/products/investments/

We've been using Soren and Thrivent for about 4 years now and couldn't be happier. He's completely…read morehonest, extremely knowledgeable and Thrivent is a very reputable company. He's always available for questions and is very helpful and detailed in explaining your investment options. Highly recommend.