They keep changing owners and staff all the time. The only reason I went with them was because…read moreit's close to home. I needed a copies of my tax returns and they said I have to pay 25 per copy for each year. Not even HR Block or any other place charge you for a copy. After that, they told me if you can't afford the copies, you wouldn't be able to afford the NEW tax prep. Very rude staff! I filed myself on TURBO TAX for free

I have to say I was very pleased with the quick service good prices and hospitality.. if u need ur…read moretaxes done definitely go see Mrs Adela she's the best .. .. and I will definitely be coming back next year.

I have known Kathleen for many years and use their services for my individual tax returns. I find…read morethis business to be nothing but professional and accommodating and would not hesitate to recommend their services.

Complete waste of my time!!! As a successful business owner for over three decades, I rarely write…read morereviews - but felt compelled to do so due the the unprofessional treatment I received from them. As follows: I made an appointment to see them for upcoming tax preparation, waited the week for the appointment, then showed up (after confirming I was on my way!) only to be told that they were no longer taking clients. I asked why I wasn't told this a week earlier when I had much more time to locate a qualified CPA (due to my recent move to NV from CA) the secretary had a "stone face" and simply kept saying "sorry sir" in a very patronizing manner and just walked away! If I were you, I'd avoid this so called "professionals" like the plague! Nothing worse than being mislead and "stiffed" during the critical tax season ... VERY UNPROFESSIONAL!

The most compassionate and thorough tax professionals you could ask for. Not only is Marlene and…read moreJohn helpful and friendly but will dedicate time for each and every person to determine the best approach for either individual or corporate taxes. Combined, they have more experience that you could hope for with over 80 plus years. It is very disheartening to see that the only review previously from 2015 is from a wanna be client who only has negative comments. Did you know that most of their clients have been for over 20 years? Me as one of them. You couldn't ask for a better team of tax professionals!!

Daniel at the El Rancho Dr location took excellent care of me he was super nice and helpful and I…read moregot the cash I needed today! Thanks so much Daniel I recommend this location for your check cashing needs!

I was told be Victor that my remaining balance was 418.15 and it would be taken out of my account…read moreon 7/24. they took out over $620. I called and even read them what my receipt said and they told me that they could not give me back the $202 extra that was taken out because victor gave me the wrong information. they offered me $50. that extra money from victor giving me the wrong information really inconvenienced my life in a huge way. Also victor will not be receiving any type of disciplinary action. I am done being a customer with check city.

Wow...I just read the bad review here and I'm very happy that there is an excellent explanation…read more Here's my experience...I've been a customer of Mark and MiYoo for years. I met him when he volunteered to help someone else for free. That's been years ago and I switched my business to Excelsis when I moved to Nevada a while after that because I was so impressed with his helpfulness. Since that time I've sometimes been the person getting my info to them in late March and they've heroically gotten my taxes filed by the April deadline. I recently had a a very tricky tax situation that required them to research out of state tax laws to be sure to keep me legal. They totally got me through that with complete confidence that I'm a legal beagle. I could not be happier with this company and I would never consider changing accounting firms. I've been able to email questions leading up to this last situation...starting a couple years prior...and my emails were always answered promptly and efficiently. I've gone in for impromptu consults and have never been charged. I could not be happier with this company. I am ONLY a regular client. I am not personal friends with anyone here. I was just thinking about how happy I am with them and realized I'd never written a review for them. I'm surprised they do not have many many five star reviews because I'm sure they have many happy clients who have my experience. I highly recommend that if you are shopping for a GREAT CPA you make an appointment and meet Mark and MiYoo IN PERSON and judge their character and professionalism for yourselves. If you find this review useful please VOTE!

I would give a NEGATIVE 5 review if I could. Mark and his assistant MiYou screwed us over severely…read more We first met with them in January 2024 and contracted his firm to do our business and personal taxes. He asked us to file an extension (which I specifically did not want to do). In July 2024 his assistant said they were complete. I asked for a phone call, and begrudgingly, his assistant sat on the phone with me going over taxes. It was then I discovered they had not completed our personal taxes yet and wanted more time. My calls were ignored over the year. When I finally spoke on the phone with Mark on September 11th he said he would have to call me the next Monday after he checked with his assistant about the personal taxes. My calls to him were ignored again after he failed to call me that Monday. Today October 11th (taxes are due on October 15 for extended filings) after I reached out to him again, he sends me an email stating that "I presumed you had changed accountants." Once I finally got him on the phone he ended up hanging up on me twice. He blocked me out of my tax portal so I have no access to my information, left me stranded with little time to find another accountant, and blames me for "poor planning." I had all of my information to him in March so he could file by April. Do not hire this man. Save yourself all the stress. Warn your friends and family. He is demanding I pay for a service that was never complete! He was neglectful, failed to preform contacted services, and is going to cost me a lot of money in fines and lawyer fees. Stay far way from him.

Leon has been my CPA for 25 years and also became the CPA for my mom and sisters as well. I have…read morea small business, and I have NEVER had an issue with the IRS. I love Kathy and Joel as well as Leon. When I need a form sent to me, I have gotten it within five minutes. Leon is an excellent accountant, and is always up to date and professional. I highly recommend this accounting firm.

Leon Jaferian has been my and since, several family members of mine CPA for over 22yrs now. I've…read morebeen a small business in Reno NV since 1999. If you're looking for a warm, fuzzy, funny CPA, he's probably not your guy but if your looking for an amazing tax man that will save you money, make sure you do not get into IRS problems, is there for you whenever you have a question then this is the firm you want to contact! In the 20+ years I've been in business, my business has been in two state sales tax audits and one "random" IRS audit and thanks to Leon Jaferian's office who was 100% there to fight for me, I skated through all of them.

Teresa and her team handle my small business taxes. She really cares about helping you find legal…read moreways to save money on taxes and protecting your assets and your business. She has been the first CPA I've had that goes above and beyond giving very useful business and tax advice.

Worst service ever, no call no show for appointments. over charges, double bills changes staff…read morevery frequently.t You end up with a new bookkeeper every month. If you don't want to throw money away, or have issues with the IRS STAY AWAY.

made me wonder if I really had a policy. 5 years no paperwork (requested paper,USPS) I end up…read morehunting her down every year for POI cards. Found a company at half the policy price and they answer the phone.

So, in this time of DMV only seeing people with appointments yet they won't let anyone make new…read moreappointments, what are you supposed to do when you get a car? I am so glad we found Your Way. A quick phone call and everything was going. New insurance, transfer of title, new plates. And here is the SERVICE level you don't see anymore, she picked up my friend at work to help get the ball rolling as I wasn't off work yet to get her to their office. WOW! If you are looking for a new agent or need DMV work done please give them a call.