Never ever go here to do your tax. For a simple tax W2 they charge me $210. Ridiculous

Brandy is excellent. She was very professional and helpful in my experience getting my taxes done.

Maybe they got new employees since the old reviews but my experience was seamless. Literally in and out 100% complete with more money I usually get for tax returns in less than 10 minutes. Mrs Brandi was amazing! The Google reviews seem to be better with a lot more reviews btw read more

Please confirm how much you will pay before having your taxes done here. We were charged over $500 for the same service we have received everywhere else for $50. Terrible customer service as well. read more

Got a quote for 2k, then paid 2 Benjamins to get this done. Throughout my crazy schedule I was told to come back for a signature and not explained what exactly the holidays up was. No one told me of the changes and I didn't even look what I signed. All of a sudden my return changed to 9 Benjamins with 4 of those owed to the state. WTF? They seem svery nice and accommodating, until they take your money and it's like...oops. oh, and I quote, "Maybe we can try to make up for it next year." Ha, don't make me laugh. I'll be back between Never-uary and Not-In-This-Lifetime. Fool me once, shame on you. Fool me twice, strike three! read more

I wish i could give this place a half a star, although they don't even deserve that. WORST EXPERIENCE EVER! Started off by making our appointment online, we just moved to the area and weren't sure where to go. We decided on this H&R after getting our taxes done with H&R in another location last year. We went in expecting a similar experience, and were not thrilled at what went down. It all started by a 45 minute wait after our scheduled appointment time (we were even early just to be safe) and they informed us that they had to call another preparer in because they were short staffed. no biggie. We finally got called in, and immediately sitting down we were both very uncomfortable. They wouldn't give us a quote for services right away and the gentleman kept saying "I'm still working on a quote for services today" probably 10 times. They informed us we would owe money for taxes this year, and made up the more ridiculous excuse i've ever heard as to why. (we chose to file another way and just FYI... we don't owe a dime). THEN, he turned his paper to us and circled the price for how much filing was going to cost. $515.00!!!! Last year we got the free 1040 form and paid $25 per state we filed. I have NO idea how they can justify over $500. Another lady came over to talk to us when she saw we were getting apprehensive. She said "oh we can lower that to $375" ARE YOU KIDDING?! We had some choice words to say, and we left prior to filing. I am flabbergasted at the amount they are charging here and will make sure to spread the word to stay FAR away from this place. Seems to me that they take advantage of those who are seeking help in doing their taxes. read more