Clean. Well maintained facility. Extremely helpful friendly staff. Mgr LaWanda excellent at…read morecustomer service on the telephone and in person. Highly recommend. Gated, well lit, climate control, critter control. Great place and wonderful staff! I've used storage facilities atleast 5 times and always look for clean, well maintained, security, price and customer service are really important. This place is newly opened but the staff have been with the company at other locations. They know what they are doing!

Kara H is unbelievably accommodating and can work miracles! I have RARELY had the experience of…read moreworking with someone as pleasant, professional and helpful as Kara H. I can not say enough about this company representative. And, the prices are pretty dang good too. 5 star company!

From the owner: My Storage Warrenville - Aiken Storage in Warrenville, SC…read more29851 We have a state-of-the-art facility with exceptional customer service. When you rent from us, you'll have 24-hour access to your belongings. Contact us by phone or book online today!

Came here to rent a Uhual. The lady was nice enough, but she had to call someone to figure out the…read morereservation system which caused me to have to wait around 40 min when I could've had the truck and been out of there because we prepaid. Not really happy with the situation. But her customer service was as good as possible given the situation. She offered me water and apologized.

I rented a Unit at this facility for almost 2 years during the pandemic .I had the worst experience…read moreever.The owner of the business was disrespectful and flat out rude.He overcharged me by 177.00 and I did not receive my cleaning deposit,although the unit was spotless.When I had the numbers in front of me to prove it.I was told why did you wait so long.I was initially told that a the 3rd party was responsible. I then called the 3rd in front of him,which said it was the facility who over charged me. He then told me it was nothing he could do,as he then slammed down the paper on the desk and slid it to me. If I could rate it any lower I would.I'm also going to report them to the BBB.

An absolute gem in a hidden location! Provides storage and accessibility! The Manager and Assistant…read moreManager personally eased us through our transition of property during a worldwide move! They also have packing material and locks! Highly recommend for your storage needs!

Wonderful experience! From move in to move out, Susie was helpful, friendly and professional…read more Highly recommend this very clean storage facility.

Had to pick up a uhaul van to help my friend move and the customer service here was friendlier than…read moreother uhaul locations I've utilized in the past. The gentleman helped guide us through the process of pick up and return and purchase of few needed moving items made our experience alleviate a lot of those moving headaches. The van we received had no damages or issues. We were able to utilize it and return it back with half tank of gas as requested. The return process was easy. There is a key slot to drop off the vehicle after hours. Just park it in the returns section and walk up to the front door and slide the key through the drop box. Easy & painless moving experience!

Was overcharged for propane. Brought 100lb and 20lb tanks to be filled up. Even at max capacity…read morethey could only hold 30lbs. Was charged for almost 34 lbs. I asked how that was possible and they had no explanation. Actually when you safely fill them they should be only 80 percent full so that is dangerous and someone needs to learn to reset the machine when a customer leaves. They also need to learn what the safety standards are for a propane tank. Will not be buying propane here again.

DO NOT RENT FROM ATOMIC ROAD SELF STORAGE!!Would give them ZERO stars if I could! Even though the…read moreemail says I'll be charged my usual rate for July, I was overcharged $67. Then this month, one unit went from $68 to $82 and the other from $50 to $105; more than doubled!! AND, there are two $5 processing fees added! So my bill went from $118 to &197 WITHOUT NOTICE!! I've been trying to reach someone since July 3rd -calling, emailing, texting trying to get someone to respond...nothing. I called the office this morning and was finally able to leave a message (their "answering" machine's memory had been full all month). So, I know someone has at least been checking on things. I guess since it's the first of the month she is checking the drop box for payments. Terrible, terrible business practices. I no longer live in the area, but will be cleaning out our lockers my first opportunity I get - probably in October! Elizabeth Pearson owns this business and J&E Construction. Check her profile on LinkedIn.

On auto p ay Started getting charged double Could not get answers or responses Had to stop auto…read morepay others had,a similar problems or worsr