Dr. Sontrop is my favorite doctor; ever. She is gracious, kind, and caring while being thorough…read more She is able to address all of my health concerns re: endocrinology. I appreciate this. I used to see 3 different doctors and had to do all the footwork to get them to share information. I have never experienced better disease management or more thorough and compassionate care. Dr. Sontrop is also just so on top of her charting, referrals, etc. I always just feel like at Polyclinic and Dr. Sontrop's office - I'm in good hands.

New patient. Left my ID at home, foolishly. I offered to go and get it, and gave them a credit…read morecard with my picture on it in the meantime. Sat and waited for an hour. Friedman strode in looking harried and asked "What are you here for today?" with a puss on his face. Before I finished answering, he interrupted with "Look, I can't see you without an ID." I said "I told the receptionist I could go get it. I live about two blocks away." "If you're not happy with the care, you can go somewhere else." So I did. Very strange and unpleasant interaction. My fault for not having an ID, but what an A-hole. Best I can figure, I was labeled suspicious for not having my ID and shown the door. He also wouldn't give me my chart when I left. Not recommended.

The last time I'd classify one of my doctors as "good" was when I was a kid and my family practice…read moredoc was a marvel. Engaging, patient, unhurried and knowledgeable. Sure he once broke both legs jumping off a boat into 4' deep water and getting medical advice from a dude with giant casts on both of his legs was a little suspect, but I digress. Since that doctor I've had a long string of managed care zombies. Every single one has made a snap judgment based on the first symptom or two they heard and hustled me along. I had one doc say "You need to lose some weight" based on my BMI, not bothering to note that I was at the time a bodybuilder with single digit body fat (his advice would be correct nowadays, but again I digress). Dr. Friedman, who I chose totally at random as the nearest doctor who took my insurance, has been an unexpected joy. He's very kind, listens to his patients, doesn't rush you at all and seriously knows his stuff. He has also worked in the area for a very long time and has extensive connections in the local medical community. I've gotten a couple of referrals from him and they both worked out wonderfully. To be fair his office is a little dated-feeling and could use a facelift, but that hasn't affected the quality of care I've received at all. I'd much rather have a great doctor with a 70's-feeling office than a mediocre doctor in a state of the art facility, which seems all too common these days.

I have been seeing Dr. Havers at The Doctors Clinic in Silverdale as my primary healthcare provider…read morefor seven years, since moving from Bainbridge Island to Seabeck in 2007. She and her medical assistant, Terri, are both outstanding professionals. They are highly professional, friendly, and competent. They listen carefully to the patient's concerns, are open-minded, and provide a comfortable, expert, and empowering environment for the patient. I feel very blessed to have them as my primary-care providers.

Dr. DeSantis saved my ex-husband's life. He is thorough, persistent, and doesn't avoid hard truths…read more He refers out to other experts when needed but will tackle even the most complex diabetes cases with curiosity and up-to-date knowledge. He will continue to care for non-compliant patients and doesn't hesitate to outline the likely - and eventually to come true - consequences of non-compliance. like losing a limb, eyesight, and sensation in limbs and abdomen.

If you are lucky enough to live in the Kirkland, Washington area but unlucky as a diabetic patient,…read moreI highly recommend Dr. DeSantis. Dr. DeSantis was my diabetic specialist while he was in Chicago. Dr. DeSantis' greatest gift is he can think "out of the box" and does not give up. He sticks with difficult diagnostic cases, researches treatment options and speaks to patients in a compassionate and intelligent way. His medical style is organized, thoughtful, detailed, and he listens carefully to what the patient says and doesn't say (he has a good way of pulling out info that you may have forgotten). My only regret is that I don't live in Kirkland, Washington!

Clearly, I don't recommend this place…read more This place was close to where I live so I after picking a family doctor through my insurance I decided to give it a try. It's always hard to make an appointment here and the staff there has no customer service skills. The ladies working the phones there remind me of indifferent and rude post communist era customer service workers from my childhood. Don't try to call between noon and 1pm when it's most convenient to call as you are on your lunch break, because they are shut down for their lunch break. I had a good first visit here with the doctor I picked as my 'primary provider'. She seemed to really care, was through and had good intentions. She asserted that she will always make time to see me when I was having symptoms as this was the only way to make diagnosis and take samples. As you might guessed soon I wanted to take her up on the offer and wrote her an email she said that this could wait (which meant another 2,3 weeks after and having to make appointment through sweeties on their call lines). I had to also pick another doctor as she was booked for 3 months out. When I made it to the appointment with the new female doctor she wasn't able to diagnose me as my symptoms were not there at the moment. She recommended to request the appointment when I am having symptoms. So here we go again... Also their nurses are the type that think that they can lie to you about something and think that you are dumb enough to believe them. In my case that was about an orthopedic brace. The doctor said that they had some and that it was covered by my insurance, but the nurse couldn't find one, and just wanted to get rid of me, so she made up a story of how the ones that they have would cost me more than the ones you get at the pharmacy. Never, never again for me. Family/ Primary doctors recommendations welcomed!

So, the doctor listed isn't the doctor I see, but it is the same clinic. I absolutely LOVE Swedish…read moreFamily Medicine - so much that I make the trek from Lynnwood to see my docs. This is the "low-income" clinic, and I'm in the residence program, which means I get doctors who are still learning. This is awesome because they are totally willing to go outside the box to find treatment for things that other doctors will just give a pill. The best part is they have to double-check with an attending whenever they offer treatment, so it's like you are getting an instant second opinion. I am so happy I have this clinic as a provider, the providers and office staff are so very friendly. One thing to be aware of, you sometimes have to wait a while for them to answer the phone when you are trying to make an appointment, but it is always worth it!

At my age, I've interacted with doctors of seemingly every degree of competence, compassion, and…read moreengagement. But until my experience with Dr. Kroll, I can't say I've ever been treated inhumanely. I had come to see Dr. Kroll about a year and a half ago for intense hormonal symptoms that were making it hard to function. Anyone close to or experiencing menopause will likely relate. Women face a woeful lack of information and preparation for this stage of our lives. Because Dr. Robin Kroll seemed to be running (or co-running) a dedicated menopause clinic, I felt a sense of optimism approaching my first visit--that "Oh thank god, here's someone who knows, and can help" feeling. Although I cannot describe her as a warm person, I did feel a sense of relief and gratitude after my first visit as I walked out with a low-dose HRT prescription which seemed promising. And it did help! Subtly, but consistently, my disruptive symptoms subsided. I slept again. I realized it was possible to progress through this physiological transformation without the operatic tumult, the brain fog, and the strange loss of emotional sovereignty produced by volatile hormone levels. At some point, perhaps six months later, Dr. Kroll transitioned to clinical research only, which made getting my prescription refilled very complicated, as she would routinely ignore the pharmacists until they called over and over. Although I asked my PCP to transition the prescription, she wouldn't do so without an exam. Now that vaccinations are widespread, and people are more comfortable getting the medical care they've put on hold, doctors are flooded with in-person exams, and mine was scheduled for a month out. At the same time, my mom had gone into hospice and I was sitting at her bedside daily, accompanying her as she began the dying process. The last thing I wanted was an interruption in my medication as I went through such a brutal chapter in my life. Unable to transition my prescription to my new doctor, I would only need one more refill from Dr. Kroll, When my pharmacist called it in, she was ignored for days, which by now we all expected. I spoke with the pharmacist and they said they had tried multiple times. So I picked up the phone. Dr. Kroll's voicemail instructs you to hit a three digit extension if you are one of her former patients. That extension disconnects you. I tried it three times. I now believe that functionality is by design. On the fourth time, I opted to talk to the receptionist. When I told her that that extension disconnects callers, she said in a way that struck me immediately as odd-- and which I now see was totally facetious-- "Ohhhh thank so much for letting us KNOW!" I left a message with the receptionist asking the doctor for one final refill while I awaited my exam elsewhere. The refill did not come. I asked the pharmacist to retry, and they did. Finally, I called the emergency line over the weekend. At this point I had been off my treatment for two weeks. My mom was days, if not hours from dying, I couldn't think straight; couldn't sleep, my hot flashes had returned, and my days were a mix of blinding grief and blurry thinking. The doctor informed me that she "couldn't" refill my prescription. I don't do that now, she said. I told her that I understood that she had transitioned to clinicals, and that I wouldn't be back to bother her after this one, as I'd begun with a new doctor, but they couldn't greenlight the prescription without an exam. "You got a letter six months ago about my clinic closing." Had I? I don't know...? But I ask you, reader, who fucking cares? Dr. Kroll, are you still a licensed physician, or not? and do you anticipate that some people might not have had the pluck to go find a new OB/GYN during a pandemic? To refill a scrip you literally have to click a button on an email. In fact, most doctors don't even have do that - that's why they have a staff. Dr. Kroll just wanted to be punitive--after all, I hadn't been attentive enough to her mail, that'll teach me! And let's give all the old patients an extension that sends them straight to dial tone so they can piss off entirely. My new doctor cannot wrap her head around this kind of patient neglect. She said it violates core principles you're supposed to embody as a doctor, and abandoning your patients is a serious transgression. It made quite an impact on me. It made my life harder, and for what reason--just so the doctor could needlessly flex her fuck you skills? What an embarrassment of a doctor, and what a strange type of person to entrust both your data and your health to in any type of clinical trial she may be running.

DO NOT GO! This clinic has scarred me for life. I was a first time patient and seeking advice on…read morebirth control method for heavy bleeding issues. I was advised to try an IUD since bc pills were not working. I had the IUD inserted and passed out from the pain during insertion. I woke up to hear the clinic worker (not sure if it was a nurse or dr) yelling for assistance and apologizing to me because she had scratched inside my uterus when my bottom fell off the table. They wrote NONE of this in my records. When I called back a few days later to complain from the pain, the front desk told me that it didn't happen. That I did not have my uterus scratched when I passed out, and it was nowhere in my records. Now, 2.5 years later, I have been diagnosed with severe Pelvic Inflammatory Disease, with adhesions covering all my major organs and have completely lost my ability to have children!!!! I live in chronic pain every single day. All from IUD complications. I was not warned that PID was a possible outcome of an IUD by this clinic. Not once told the possible side effects. None of my experience was recorded in my visit. If anyone wants to reach me on this matter my email is victoriadfrazier@gmail.com.

I was hesitant to write this review but as a doctor myself I feel people should be aware of what's…read moreout there as not doing a good job as a physician can cause someone to die. I took my daughter to have an initial examination with this doctor I was in the room due to my daughter being so nervous and anxious This doctor was inadequate and didn't do a good job at all. Then when I asked at front if she was going to order any labs or update my daughter vaccinations the front person said she didn't ordered anything and that she needed to come back for a initial examination bc she was going to do that next appt. What?!! Right?! I was very disappointed of how she handled the exam like downplaying any concerns my daughter had. Saying that a test such an an MRI was too expensive to do etc I really wanted my daughter to have a good experience but it didn't happened. She treated her poorly and made assumptions about her when my daughter came in with PPO insurance. It was discriminatory and bias at least. So dissatisfied and disappointed and people such as these should not become physicians. I booked another appt for my daughter with another doctor there who did my exam and who was a profesional. This is just so sad

I had a great experience with Dr. Geyer this morning! It was my first time seeing her and was…read morepleasantly surprised by how great the visit was. She spent a lot of time with me, asked a lot of questions, listened to my concerns, and had recommendations for next steps for the few things I had on my list. I never felt rushed and she was very encouraging!

I've been going to Dr. Tribble for about 3 years now. I wanted a female doctor and someone on the…read moreyounger end of the range. I really like her. She's easy to talk to, answers all my questions with care, and doesn't rush our appointments. She'll talk through my options and isn't pushy. She also was supportive of my desire to get Mirena IUD and had no problem giving me a referral. Plus she's at Polyclinic and I've had no issues with the last three insurance carriers I've used.

This review covers attitude and bedside manner only. I am not commenting on this doctor's technical…read moreskills or general competency outside of bedside manner. I am shocked by the experience that I just had with Dr. Tribble. She was the on-call doctor for my regular doctor who perscriped me some emergency medication for a terrible cough I was trying to ease before leaving the country for two weeks. Two of my five prescriptions still hadn't reached the pharmacy two hours after the other three. So I called to let the doctor know and request that the two missing prescriptions be called in. Dr. Tribble called me back promptly but I was on a noisy bus and didn't hear the phone. Fifteen minutes had passed before I listened to her message. She requested that I call back with the names of the prescription, which I did. She then called me back again and was more rude than a doctor has ever been to me. Unfortunately I am in a position to deal with doctors on a very regular basis and frequently need to make requests of on-call doctors. I have never had an experience that even comes close to the rudeness and the combative attitude that Dr. Tribble displayed. I still can't figure out what her motivation was for acting that way. If being treated decently is important to you, I strongly urge you not to see this doctor. If you don't care about that, she might be a perfectly fine fit for you.