By far the nastiest new patient team I've ever encountered. You may as well look elsewhere because…read morethey will never find records faxed to their office. Good luck people.

Since 2016, I have seen seven different physicians at the Ridgetop Doctors Clinic. My experience…read morewith each has always been the best. From the front desk, the lab and all of the support staff. In the last year, I have been treated by Dr. Larissa Luu as my PCP. She is kind, patient, and thorough and never seems in a rush to move onto the next patient. Her assistant Kat is amazing. She does not miss a detail. They are both awesome. I consider it my good fortune to have such great care.

I've been seeing Dr.Matthew Johnson and this office has been great. The receptionists are friendly…read moreand efficient. They always answer their phones and the nurses promptly return phone calls. The waiting area is clean and I've never had to wait long to be seen. Dr. Johnson is personable and knowledgeable. I highly recommend this office!

If I could give 0 I would. This staff is unprofessional, unkind, and has zero thought to patients…read morewell being. I sent my husband to this horrid place BECAUSE they seemed to be taking new patients. We are new to this region. He was treated like cattle, insurance way overcharged, no questioned asked by dr. Johnson, he should be considered Lower case because he has not behaved any where near what someone deserving of DR. Should. Staff annoyed, couldn't be bothered, suggested trying "somewhere else" while this is supposed to be his primary care( and has a heart condition) New to the area, lesson learned. This office is equivalent to the deer droppings in my yard.

Love the office staff here it's super hard finding a providers office that really cares and gets it…read moreand this one really does. I found this place when my fiancé recommended it to me 5 years ago. The relationship that I had with my provider was a god send when he died in the line of duty. We shared the same doctor as a couple. I cannot say enough good things about this office it's staff and it's providers.

I've had a great experience with Dr. Tolles in both of my recent visits. He's very kind and…read morelistens well. He was able to get my blood pressure under control for the first time in a while. His office is busy, so plan accordingly.

After losing my primary care physician I made an appointment with Dr. Van Fleet,and I was…read moredefinitely blessed. He went above and beyond making me feel heard and supported. I have definitely found my forever health care.

Franciscan Medical is terrible. They've cancelled appointments at the last minute, fail to…read moreunderstand/appreciate impact, and are unable to meet basic healthcare needs. Scheduling is 6-7 months out, I have to go to urgent care otherwise minor issues would go unresolved. This is a bad company.

Girls, let me save you a lot of time and trouble, and give you some great info. I have two sisters,…read moreand we are all in our mid-40s. For the last few years, all three of us have dealt with stress incontinence, despite the fact that we are thin, active, healthy, and do our Kegels. My research led me to note that childbirth induced by oxytocin is a large part of the problem -- the stress it creates leads to urine problems later. So we all suffered and walked rather than ran, swam rather than played tennis, and so on. Then one sister got the trans vaginal bladder sling surgery, and she didn't have the problem any more. Then another sister had the procedure. And then I did. Two of us went to Dr. Moeller -- he is an expert. Not only can you get an appointment fairly quickly, he knows what he is doing. He explains the options and you get to choose your strategy. I went with "tried and true" but my sister went with the "less invasive" but newer procedure. We are both happy with our results. Now to compare -- I went to Virginia Mason first, because that's where I usually go. They did all kinds of tests, which I later discovered were NOT all covered by my plan. So I was out of pocket for hundreds of dollars straight out of the gate. Urodynamics -- whatever. Then they signed me up for surgery, and I called to get an estimate. Girls, my insurance covers 85%, not 100%, so that total was important to me. The facility charge was going to be twice what my sister was charged. The procedure was slightly more. So then I checked with UW for an estimate, where the second sister had her procedure done. "We don't give estimates to patients who have insurance," they said. What? I'm buying something without knowing the price? NOT. So I called Dr. Moeller's office even though it is a two-hour drive, and they were helpful, clear, and told me exactly what the charges would be, much lower, for the same procedure. I went to my exam, he said, oh, I can easily help you, and I was given an appointment THE NEXT WEEK. VM had me scheduled out three MONTHS from my exam. Not only were they kind, efficient, and available, the surgery day was actually almost fun, very pleasant, and smooth. I got home and found I needed nothing but Advil for a couple of days, and I took it slow and easy. Three weeks later, we did the post-op and I was cleared to work out and resume sex. Three weeks after that, I was cleared to do anything I want. There is a tiny scar that is hidden, and I ran around the park yesterday with my dog with NO leakage. I wish I had done this years ago! Go see Dr. Moeller girls, he rocks. Don't spend your life on the sidelines as my sisters and I did for so long!

Truly a horrible, incompetent and cruel doctor. I came in with a physical complaint and he tried to…read morepsychoanalyze me for an hour, during which I cried for most of the time. He asked if I liked being sick or "got something out of it;" then admitted that he liked to use his illness so he wouldn't have to be responsible at home and got to slack off- truly a disturbed person. When I asked for something palliative he assumed I just came in for narcotics and asked, "So you want drugs, right?" I said no, that I just wanted any help he could provide. He then said "Looks like you're going to have a painful weekend," and left the room in a huff. If I could give him zero stars out of five I would. I would not send my worst enemy to him.

She has been my primary dr for probably nearly 30 years & I have only great things to say about…read moreher. She is kind, caring, & professional. Office & staff are clean & welcoming. Thank you for the TLC.!! BJG.

Be me Call to confirm appointment time…read more get crazy phone tree. Guess at the right option. Get put on hold. (That's fine I can wait) After 20 minutes get a message about when the office is open. (It is). Then instructed to leave a message and they will get back to me tomorrow. I think my appointment is tomorrow so it would be hard to be less helpfu.

It took two years, two MRI's and one nerve study for Dr Ratfk to figure out that the physical and…read morenerve pain in my back was a nerve injury in my back. He reasoned that because it was a nerve injury in my back there was no point in further investigations or treatments and I'd just, "have to learn to live with it." GO ELSEWHERE, incompetent and borderline psychopathic doctors who care about one thing: $$$

If you have any anxiety, are on any mental health medications or want to feel safe with your doctor…read more pick any of these doctors except the owner of the practice. He is unprofessional, unable to treat patients with kindness or respect and will ridicule you for taking anxiety or depression meds. Avoid at all costs for ur babies well being and your own if you want to deliver safely. If you want to be yelled at he's your guy! Went to the er septic and accused of doing every drug in the book when he couldn't figure out what was wrong, when they all came back clean he was so embarrassed he dropped me as a patient. So if you want a doctor that will follow your entire pregnancy pick a female doctor at this practice

As a 19 yr old in late 80's I had a very disturbing experience with a male gyno. I vowed I would…read morenever have another male gyno. Fast forward to 2025 and I have lichen sclerosis. I had a Dr who diagnosed me in 2021. Then the medical group did away with an OB/GYN specialist. Next I am seen at Naval Hospital ob/GYN a very nice captain there summer of 2024. However I was her last patient prior to her retirement. Then NHB did away with their OB/gyn specialist clinics as well. I was very apprehensive going to see the Dr that I was scheduled to see as he was a male. But beggars can't be choosers in Kitsap county. I had an urgent case and the other clinic didn't have anything until September. Long story short the male Dr I saw was AMAZING!! The staff within the clinic, Poulsbo office, were amazing. I highly recommend Dr Aaron Swenson at the Bond rd Poulsbo Clinic. I also have severe panic/anxiety disorder and the dr and the rest of the staff were so friendly and nice. As well as the other patients in the sitting room.