Mr. Elder is the real deal! He doesn't service our area in Barksdale, Texas but he spent 45 minutes…read moreon the phone with my husband Friday evening trying to help us troubleshoot some problems we're having with our well. There doesn't seem to be a lot of competent Well Service people in our area. We're hoping we can somehow persuade him to come help us with our problems. He is Very knowledgeable and friendly

My in laws who live in the Boerne area called me when they began having well problems. I called…read morelocal well companies for them and after speaking with Keith I recommended that they call him for a service call. Keith ultimately came out, diagnosed the problem and had it fixed at a reasonable price within two hours of receiving the call!

They may be in biz 50+ yrs but they are really conniving. This was a simple well redig . No rock…read more And on final bill, they charged for an EXTRA MAN, 4.5 hrs. They clearly are desperate for money. If you can avoid, run away. They cheapened themselves. An earlier time, they couldn't make it out for 2 wks after their bid and 40 head of cattle were waiting for water. Had to go with somebody else. They had the audacity to charge 149$ for service call and sent multiple letters threatening liens. This was nasty !!! Would give criminal rating if I could for their behavior regarding animal emergency. Had to haul in 3000 gal water that night

Very timely service with highly experienced technicians. Called in to report a leak with water…read morewell system. Greg showed up and knew immediately what the issue was and fixed it right then with a great attitude. Great guy. Others servicemen showed up quickly to assist and help with the heavy stuff - all great attitudes - all familiar with my well. The office coordinator was very nice, knowledgeable and responsive. Great team! Great outfit they run.

MAP and their entire team are amazing! Our well pump busted in the freeze and we called expecting…read moreto wait several days given that many were experiencing well issues. We got a call back within an hour to help with troubleshooting and David came the next day. He stayed late and worked in the cold to make sure we had water. Can't say enough great things about the whole team and how friendly and service oriented they were from start to finish. Highly recommended them if you have any well issues!

I called Michael late on a Sunday night as our booster pump was not turning on. He spent about 20…read moremins talking me through the troubleshooting process and help me find the root cause. The fix was easy enough for me to do myself, so didn't give him a chance to come onsite, but I greatly appreciate his time and knowledge and will definitely connect with him again on future well work/maintenance.

Had an emergency situation. Pump controller not working. They responded immediately to the call…read moreand were available for service within 6 hours. Knowledgeable and courteous.

They were quick to respond extremely nice and efficient I would use no one else. True professional…read morepump had gone out and he had it replaced in about one hour even though our well house is too small and very difficult to work in. I highly recommend them.

A plumber told me my septic needed to be pumped so I called Buddy's. When they came out (I wished…read moreI remembered his name) he calculated how full my tank was and told me it didn't need to be pumped, even though he already had all the equipment out and was ready to start pumping. I asked him if he should just pump since he was already here and he said I really didn't need it. I so appreciate his honesty! I can't recommend them highly enough.

Quality well inspection. Came on time and was very thorough. Base on the recommendation, I got…read morethe well repaired.

Kutscher Drilling gave me a bid on a job for $3600. I paid the amount we agreed on. Later I got a…read morebill for $4742.79. I called to ask why I got a bill for an additional $1,142.79 instead of $3600. I got one excuse after another. They didn't know... the man that did the work didn't work there anymore... that person isn't in the office..... I had paid the original amount and since I never got an explanation for additional charges of $1,142.79, I didn't pay those. Three years later Kutscher Drilling filed a lien with Hays County for $4800 (notice NO credit for the $3600 I already paid!) I didn't know about this lien until I applied for a loan. My credit score is 850 because I pay my bills. I explained the situation to the bank and they said I can't proceed until I paid the lien. I paid Kutscher Drilling the $1142.79 PLUS $863.82 in fee from them AND the filing fee. A MONTH HAS GONE BY AND KUTSCHER REFUSES TO RELEASE THE LIEN. Still excuses... one after another: "no one is in the office, the office is closed, Christy isn't in today, we will do it next week...." THIS COMPANY IS UNETHICAL. I am not the first one to write a bad review. I wonder if they wrote their own good reviews or paid for good reviews? FIND SOMEONE ELSE UNLESS YOU WANT TROUBLE!!

Just FYI. You can purchase a Gould's Model J10S Jet Pump online for $449.99 plus $100 shipping…read more The pump comes with a manufacture's five-year warranty. A three-year extended protection plan can also be purchased for $65. Kutscher charged me $1,435 plus $400 labor to install the same pump with the manufacture's 5-year warranty. I know I should have asked for an estimate before I approved the work but knowing the on-line cost of the pump, I did not think Kutscher would triple the cost. By the time their technician had diagnosed the problem, I already owed them $160 labor anyway. The technician was very good and friendly. Work was done in a professional manner.

I recently had what I thought was a minor plumbing problem but it turned into a nightmare with my…read morewater heater dying and flooding my bathroom. I called Gottfried plumbing and they came out immediately. Mark and Houston arrived at noon and jumped through hoops to determine all the problems. I live in a modular home so a wet floor is a serious problem. A quick trip back to Boerne to buy a water heater and expansion tank and all problems were solved in one afternoon. They showed me all the areas they were concerned about and then showed me all the things they did to fix the problems. They told me what to do for the next few days to avoid additional damage and mold after they went under the house to determine how far the water had spread. Mark and Chelsea are the owners of Gottfried plumbing and Houston was amazing. I am so grateful to them all and would encourage anyone needing plumbing services to contact them. These folks actually care.

We had Gottfried plumbing help us two different times for different issues. They scheduled me in…read moreright away, and their office gave us 30 mins notice to let us know they were on their way. Mark and his team are very honest and knowledgeable. They do excellent work and their prices are very reasonable. Both experiences with them were completely stress-free. I highly recommend them.