Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

Responsive and good service. Called after a home inspection and no issues to resolve the few…read morefindings.

PlumbSmart Plumbing Service: plumbing Completed by "Joey" from PlumbSmart of a downstairs toilet…read morethat was not draining or flushing properly. The cause was severe root growth from a nearby tree. After 37 years of living in my home and experiencing plumbing problems we decided to have it checked out. The folks at PlumbSmart had done work for us before, namely Joey and we found him very trustworthy, extremely talented in plumbing and most of all a Superb ability to communicate effectively with us. He explained, in detail, what he was doing and followed up with the best way to solve the plumbing issue! My wife and I were extremely happy with his work ethic as well as ability to hold an adult conversation that was insightful, inspiring and extremely respectful. He represented his Company in an outstanding manner! WOW! My Wife and I, highly recommend him and PlumbSmart. Further, they provide a nice discount for Military and Veterans. Another WOW moment! Veterans and Active Duty Personnel, call PlumbSmart first! My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Management Experience. I went from picking Cotten, Fruits and Vegetables in many parts of the country, as a Migrant Worker to earning a College Degree with a BS in Business Management. Plus Serving my Country in the Air Force for over 22 years. As a Civilian I have been trained in two Culinary Schools, to include on the job training at other venues. I've successfully managed full service as well as fast food restaurants and have had my own successful Catering business. I have traveled to many places in this world and tasted the many culinary delicacies this world has to offer! As a Culinary Trainer, I have trained personnel on how to provide superb cuisine, sales and customer service. At the age of 79, I am now retired and enjoy being on THE OTHER SIDE OF THE APRON.

My shower was not producing any hot water and the plumber came over to diagnose the problem and…read moresaid it needed a new cartridge. He ordered the part and in just a couple days it was fixed. They were fast, efficient and knowledgeable. I am very happy with the service and will use them for my plumbing needs from now on.

It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

When I put out the request in Yelp for estimates on a new hot water heater and install, Pete and…read moreElite Plumbing was not only the first to respond but also ended up with the most competitive bid. I pinged him multiple times to ensure I wasn't missing any hidden cost or fees. He replied quickly and thoroughly to all my questions. The estimate seemed too good to be true plus I had also seen some mixed reviews on Yelp so I wanted to be sure I did the extra due diligence before making a decision. Not all plumbing jobs are the same and things that happened during the big Texas storm early in 2021 I had to take with a grain of salt. After confirming all the details with Pete and researching more online, I trusted him and his team with the job. As a bonus, his team was ready to start work the very next day so we got it on their schedule. Communication throughout the engagement was great. They showed up in the window they gave me. They finished the work fast, efficiently and professionally. Everything went smoother than I even expected and I was very pleased with the work and overall experience. I can't vouch for all of their services but if you need a hot water heater installed, I can definitely give them the thumbs up! I'll consider them in the future for other plumbing jobs that might spring up too.

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

Great service, the plumbers were very attentive, knowledgeable and fast, and I was shocked when the…read morebill came it was very inexpensive. I did call other competitors and they quoted me way higher than Harold's Plumbing did. I will continue to use this company for my plumbing. I'm not sure what those other peoples comments are so negative. I have not experienced anything like that so don't take everything you read so serious. A+ to Harold's plumbing!

We called Harold's Plumbing late on Saturday for an emergency leak in the wall. They came right…read moreaway. The plumber was polite and professional. The price was VERY reasonable. We would recommend them to anyone. We will be calling them again. Thank you so much for a job well done !

I cannot recommend Hunter Group enough! Brendan came out to inspect my AC after I had already…read morescheduled a full replacement that was going to cost me over $15,000. Instead of trying to sell me a new system, he was completely honest and let me know that I didn't need one at all. The issue turned out to be nothing more than a tripped breaker--a simple fix that saved me thousands of dollars. It's rare to find a company that puts honesty and integrity ahead of making a sale, and that speaks volumes about Hunter Group. On top of that, Brendan was professional, knowledgeable, and incredibly kind. He even brought treats for my puppy girl, which was such a thoughtful touch! If you're looking for an HVAC company you can truly trust, call Hunter Group. They've earned a customer for life.

I called Hunter originally to fix my Genrac. Quick and inexpensive fix. They returned when I had a…read morelight switch go out that's used with my alarm system and my home warranty didn't come thru with an electrician. I appreciated how professional and courtesy Noe was as well as the two techs who fixed the Genrac. Ladies especially you can trust this business to be fair and friendly and enthusiastic. 5 (why not!)

Good honest work. Reliable and smart. Very thorough. I will definitely hire them again, best…read morecompany I've used in San Antonio.

Climate Control technician Carlos explained everything and intelligently searched for the unit's…read moreproblem. He is fantastic. I highly recommend this company because their team has communicated well.

This company is excellent! Quick to answer the phone when I called about a service for our air…read moreducts to be cleaned. I was seeing some black around some of the vents. My husband and I have suffered a lot with allergies and inflammatory issues over these past few months. Ori and his partner came out and discovered we had black mold in our vents and ducts. They cleaned them out and put disinfectant for the mold and took pictures of everything. I couldn't believe we've been living with that! They also recommended putting in UV light to prevent it from coming back. Very reasonable and cleaned up everything. Couldn't be more pleased!!

Great experience overall! Eli was professional, arrived on time, and clearly explained the process…read more They were thorough, efficient, and left everything clean once the job was done. I would definitely recommend them and will use their services again.