I found out I had an extensive mold problem after a water leak and started calling around to…read morecompanies to try and get help immediately as I have asthma and allergies. Not only was Robert friendly but he was knowledgeable and showed up on time to provide pricing and explained what I could expect during the whole process. After speaking with him I knew I was making the right choice in selecting his company. In addition to his responsiveness and competence, my experience was as painless as any project could be. Overall, I would highly recommend him to all my family and friends!

From the owner: Our specialized expertise encompasses mold testing and removal, as well as water damage…read morerestoration. As a family-owned business, we prioritize the utmost respect for all our customers. We are acutely aware of the traumatic experiences that individuals endure as a result of these events. For an honest assessment and competitive pricing, please do not hesitate to contact us.

We had a house fire. They promptly sent an estimator who was friendly and 2 weeks later zero follow…read moreup on the remission which needs to be done. Terrible approach to such urgent business. We need someone else clearly. We even called a few days ago. Friendly response promising swift follow up. Then crickets . This is a company specializing in cleaning up serious situations in people's homes. Time is of the essence. I give a poor review on that basis though I haven't had them actually do the work. I'll look elsewhere and say don't waste your time.

Would give zero if I could. They were contracted by our insurance company well over a month ago and…read morehave known we've had an unusable kitchen due to mold. They've dragged their feet and have not communicated any idea how long the remediation will take . We've had to get our insurance adjuster to contact them several times as they do not respond to us and have not done any work. Instead they've started other jobs and given vague responses about when they'll get to us. The damage has gotten worse in the meantime, and to add insult to injury, when they finally came for a few hours yesterday for a preliminary cleaning, one of them backed the van into our garage door. At this rate we will be out of a kitchen and dining room for months. Avoid this company at all cost,

Courteous and professional. Showed up on time and took care of everything! will definitely be using…read morethem again!

This company and it's people are awesome! Very professional, thorough, and friendly! They repaired…read moreand restored half of my house from a main pipe bursting! They put true meaning to saving the day! Sent the cavalry out the same day I called them!

Blue Ridge roofing…read more This company owned by Jerry Bach and his son Jeb Bach was the installer for our new metal roof. We worked out the details with them ahead of time to get the right dates and times that would work for us on changing our room from a shingle roof to a metal roof Jerry did all the preparatory worked and came and saw our house and came up with a contractual agreement showing us all the things that we would need. He also worked with us on the snow guards as we live in the mountains. He also helped us with a gutter system. It was designed in Sweden to handle large volumes of water and melting snow. When knew all the total cost ahead of time. We signed a contract with all the details in place Jeb are installer came and kept me up-to-date. We lived out of town at a second home and he would send me photographs and call and text me and give me updates. He would also ask me questions if there were decisions that need to be made on the go, Jeff was unbelievable and stay in constant contact with me to make sure that the job was done correctly as well as my wife and I liking. When we were visit the house, they would make absolutely sure that we could access the house and kept their equipment and trucks and positions. It would allow us to get in and out when we had to come and go. They were extremely considerate about their workspace and their tools in terms of us entering and exiting the house. They would also pay extra attention to detail such as keeping the property clean from the debris, cleaning up each day and removing all the extraneous materials from the ground and property for safety issues as well as for cleanliness The craftsmanship of our very complicated roof, which had at least five or seven different sections required a lot of on the go, mechanical decision-making on how to design the roof and put it together. Jeb was an expert in that area and made every effort to make the job look fantastic as well as to make it functional. At the very end of the job, Jeb made sure that the water would not affect our mulch or flowerbeds or other parts of the house, but also helping us design exits for water to move it away from the house Jerry, who is the owner was always available to help with changes that needed to be made or other issues. He kept me informed as well as Jeb of the progress. After the project was done, we reviewed everything in detail and my wife and I were very satisfied. The roof was absolutely beautiful. The gutter system was amazing and the entire installation went well with very little issues. Of course, we had to contend with rain and some issues that slowed things down, but the professionalism and the architectural design was fantastic I would highly recommend this company to anyone for the roof replacement!!!!!!

Blue Ridge has been absolutely wonderful to work with. Lightning caused damage that other companies…read moretried to upsell us if they answered the phone at all. Jeremy handled the whole process, including finding our hard-to-locate siding color, fixed the damage we knew about and what we didn't, and our budget stayed intact. It's a beautiful finish and we are so relieved it's done. I highly recommend this Blue Ridge roofing for helpful, honest, efficient, and professional work.

Our home suffered extensive soot damage due to a gas company incident, leading to a six month-long…read morecleaning and restoration process managed by Rainbow Restoration in Charlottesville. The experience was marked by poor communication, lack of oversight, and careless treatment of our belongings. Key problems included delayed and inadequate packing of personal items, damage to property during cleaning and restoration, subpar repairs (such as the minwaxing of countertops and sloppy painting), and unsanitary conditions left by workers (urinating all over and around the toilets). Carpet installation by Sherwin Williams took three repeat visits to correct the initial unprofessional installation. We had to often intervene to document losses and secure appropriate reimbursement from insurance, ultimately recovering significantly more than originally proposed by Rainbow. Despite some helpful individuals (notably the 1800 Pack Out crew and certain staff like Cody), the overall experience with Rainbow Restoration was unsatisfactory. While many of our issues were ultimately corrected under the direction and persistance of Cody, most of them could have been avoided with better communication and oversight. We recommend stronger oversight, professional cleaning services, and better communication with clients in such situations. By the end we felt more like an insurance claim rather than the home owner and customer. Not recommended for whole house clean up and restoration. I would have liked to have written a positive review, but the positives were few and far between.

I am very pleased with the quick response. The Rainbow team was efficient and professional during…read morethe process. I met the team evacuating the water and they were impressive. Shawn communicated to us during the process. I met the rest of the team I wish I had gotten more names. They were all helpful. Tony finished up with setting the furniture and even came back to clean up drywall dust in the bathroom. Making a second trip to clean was over the top. The tenant was able to move back in after a relatively short time. It could have been much worse. Thank you, Rainbow!!!

ServePro representatives responded immediately to our residence to assist with a flooding basement…read moreand the resulting damage to our carpet and interior basement walls. Alonzo Pen,( the crew chief), Gabe, Rashawn, and Miller provided excellent, timely and professional service. We anti that we will continue to receive the same type of service during the restoration phase of our major home repair project. We commend Alonzo and his team on their exemplary efforts during this critical time. Kenneth and Evelyn Grant

Attic clean out sanitization. Corey and Baron did a great job. Very thorough and professional. On…read moretime....

Alonzo came to shampoo my carpets and did a wonderful job. He was very professional, and he was…read morevery detail oriented. I would highly recommend him. Rita Snow

WARNING TO ALL CONTRACTORS & CUSTOMERS: DO NOT DO BUSINESS WITH FIVE STAR RESTORATION OR GANI…read moreBERISHA I am writing this review as a warning to both subcontractors and property owners considering working with Five Star Restoration and its owner, Gani Berisha. We performed subcontracting services for this company in good faith. Our work was completed professionally, on time, and without any disputes regarding quality. Despite this, Gani Berisha has completely withheld payment of $2,405 for our labor and materials. He has ignored text messages, ducked phone calls, and refused to pay what is rightfully owed. For Contractors: Protect your cash flow and your team. Five Star Restoration does not honor verbal or implied agreements and will leave you holding the bag for material and labor costs. Do not take jobs from them unless you want to chase your money through the court system. For Property Owners / Customers: Be incredibly careful hiring this company. Because they refuse to pay their subcontractors, you run a massive risk of having mechanic's liens placed directly against your property by unpaid workers, completely disrupting your project and title.A business is only as good as its integrity, and Gani Berisha has shown zero integrity in his business practices.

Another company offered to do our encapsulation for a lot cheaper but gave us the runaround for…read moremonths, lied to us repeatedly, and never got the permit to do the work. We were so frustrated! We figured out that our county's website has a record of all of the permitted work done in the county in the last 3.5 months, and you can sort by project. It also lists the sq footage of the project and the cost. We could see that Kefficient had done the most permitted projects in our county and they had a fair and competitive price compared to other companies who got their work permitted. We ended up deciding to work with Kefficient. What a world of difference! They quickly got a permit and did the work and had it inspected and it looks great. What a relief after such a poor experience with a different company!

competitive bid, conscientious, hard working team who got it done in exactly the amount of time…read morethey promised and my floors are no longer squishy but firm and solid....great workmanship but slow communication from home office.