I was having a backup issue at my home and everyone recommended Vadney's. I called, gave my…read moreinformation and he came over an hour before expected. Called me ahead of time to let me know. Much appreciated during an emergency! They did what they could from the outside, told me what the problem was and that I would need someone else, unfortunately. They did buy me time. Knowledgeable, friendly, thorough, patient with explaining the real problem so I wouldn't get ripped off. Would highly recommend them and will use them in the future for all my septic services. Also very reasonable rates.

When our water line in our front yard had a large leaking hole, they were quick, honest, and…read morehelpful. We were glad we used them - total cost was about a quarter of what we thought it was going to be. Highly recommend.

We had a toilet leak on first floor that was dripping down to the basement and panicked! Who do i…read morecall? Found this company had great reviews so within a few hours Ken showed up and had it fixed fast and efficient and affordable! Highly recommend ... Thank you Ken!

This was the first winter with a new propane furnace and it failed in the middle of the night when…read morethe temperature dropped to negative 4 degrees. I called a handful of companies and none were able to come out. I called Best Plumbing & Cooling Contractors and they asked for my contact information and then messaged me to say that there was a $300 "Emergency Fee". Although that seemed high, I had no other option. The technician arrived within the hour. He told me that he had to leave the truck running with flashing lights. My neighbor, who was also awake with a failed propane furnace, saw the vehicle in my driveway and called to see if I was ok. My neighbor told me to tell the technician to try going outside and warming up the propane regulator. He said he just warmed his up and his heat came back on. I relayed this to the technician, but he did not take him up on his suggestion. At one point he changed the flame sensor but that didn't fix the problem. He asked me if I wanted to keep the new flame sensor in or if he should take it back out. I said it was fine to leave it in. He continued to try different things and finally after an hour or so, borrowed a lighter and repeatedly put the flame up to the propane coming towards the flame sensor and got it to light. I asked the technician multiple times to please explain what he did. My husband was out of town this whole time and I wanted to be able to explain to my husband what we should do when this happens again. He kept ignoring my question but then finally said if you get it light up a few times, after a while it will stay lit. When it was time to settle the bill, I was flabbergasted at the price. It was the $300 Emergency Service, plus another $300 Labor Emergency Rate! All together, my bill was $720.79. The description on the bill was flame sensor installed, but again, the flame sensor was not the issue. After doing some research the following morning, it seems that my neighbor was correct and that the first thing you should try is warming up the regulator on the propane tank. It would seem the issue could have been fixed in 10 minutes. I have called and left messages 5 times to discuss my bill with no call backs. I am so confused as to why there are so many 5 star reviews when they won't even return my phone calls.

0 Drain-0-MaticPlumbing and Drain Cleaning Co. also known…read moreas Trinity is the worst company ever! I called them recently to snake out my main sewer line which was clogged. Two guys came over who had no clue how to snake a clogged sewer line. They ran a cable in the wrong place. They did not open the cap and run the cable there and the cable stuck and broke the pipe. They blamed National Grid for crushing the pipe since National Grid had run a gas line to my property. They then left without removing the stuck cable and I called The Village of Colonie and they were surprised that this company had left without removing the cable. I had to hire an excavation company to dig up my lawn and replace the sewer pipe and remove the stuck cable. In the process the water line got damaged and had to be replaced which I had to pay for. These people ought to compensate me for my loss of money and suffering. Will never use this company again

I have a sewer pipe for just one apartment that is broken, but it is encased in concrete about 2…read morefeet thick, so getting to that pipe is going to be nearly impossible. It would require jack hammering the concrete to get to the pipe, but this old house might not be able to handle all that vibration. So, they were not able to help me, and only charged me half price for their efforts. I am disappointed in the result, but it's not their fault. They were very professional. I'll find another solution, and they had some ideas they shared with me.

My outside spigot stopped working. I made an appointment and he even called me when he was on his…read moreway. He knew exactly what was wrong and fixed it in a few minutes. Nice guy, very knowledgeable and fair pricing. Absolutely recommend.

Gerard was quick to respond and a total professional. He was able to fix the leak in our…read moresecond-floor shower drain quickly and with a fair price. I wouldn't hesitate to call him again for any other plumbing need.

Jamie called me right back after trying 4 other plumbers about my sump pump. Came in a timely…read moremanner and fixed the issue quickly and efficiently. Very pleasant. Would highly recommend.

Jamie came out when no one else would. I consider him a lifesaver, I had a leaky toilet caused by a…read morebacked up sewer pipe, it could have been a major disaster but he got it under control right away. He worked dilligently until it was resolved. I am so thankful for him and his work, I cannot recommend him highly enough. There are some people that are angels in human form, I think he's one of them.

Sewer in our Albany house backed up late on a Sunday night, we were able to reach him on the phone…read moreand he promised to be by the next morning (we couldn't reach any other plumbers despite claims that they were 24/7). He was here first thing in the morning (texting us to update his status), he diagnosed the problem in a few minutes then was able to use a few simple tools to get the system running again. His price was extremely reasonable and we were very pleased with his work. We'll definitely be using him again if we have further problems.

Was in a pinch and needed a plumber ASAP. Called Lew and he showed up the next morning at my…read moremother's house to help out w/ a clogged drain. He was prompt and professional. I would definitely use him again.

I am a National Realestate developer and have run large construction crews so I understand the…read moreimportance of a solid team. With that said I can not give a higher review of their team. I have had multiple team members address challenges from whole house water filtration to major plumbing reconfiguration with my swimming pool. Always professional always superior work and always fair on pricing. They are a excellent company.

"When my furnace went out, they responded quickly and professionally. After diagnosing the issue,…read morethey were upfront and honest about the need for a replacement. They had a new furnace installed the very next day, and the whole process was smooth and hassle-free. Great service, fair pricing, and a team you can trust--I highly recommend them!

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.