Sewer line in my house backed up and Pete was there within hours. Very clean and professional…read more Assessed the situation and remedied the problem. Highly recommend.

After having two other plumbers stop by and give up I searched next door for the highest rated…read moreplumber and Pete was at the top by a huge margin. I called him on a Saturday and left a voicemail not expecting a call back until Monday, but I was pleasantly surprised that he called me back just a few hours later and apologized that he didn't call back sooner. We were able to schedule an appointment for the next day, we texted some photos and the clear description of what the issue was, and he came with all the parts to fix the issue in a single visit. While he was not cheap, it would have saved money if we called him first instead of calling and paying the two other plumbers for their attempts. He's our first call going forward for any plumbing issues

I've used Tom several times over the last ten years and he's a saint. I get so tired of corporate…read moreplumbing and all that nonsense. Tom is a plumber. You call him. He comes. He plumbs. All done. A+.

Came very quickly, just 45 moms and did an amazing job. Can not say enough of the company and the…read moreservice

first of all you 2 people who gave brandan a negative review are wrong…read morebrandan has been my plumber for 25 years and his father was the previous owners plumber for another 30 years. always fair the best for the person who wrote that he was charged 340 dollars for the sump pump plumbers have a service call charge and then labor what planet do you live in. go ahead call your others

Called the guy for an un known small leak from upstairs to down stairs bath with drop ceiling. Fist…read morehe said he could come out then he said it was too far for today then he called back and said the person before me was not home and he could come out. He mumbled threatening giant repairs on the phone about opening walls, changing out major pipes and so on but that he wouldn't know until he looked at it. He never mentioned it was an emergency call. He and a helper after minimal investigating found my toilette tank bolts were not tight. The helper tightened them in under 1 minute. They were in and out of my house in less than 12 minutes and said the call was an emergency and charged me $341!! Tom S. is correct this guy is a price gouger and ought to be avoided at all costs! Considering reporting him to the attorney general's office as well.

These guys were recommended to me by a client. I have since recommended them to other clients. They…read moreshow up on time to get the job done for a fair price and they have the equipment to do the heavy duty jobs. Solid family owned business competent good communicators easy to work with.

My friend had frozen pipes in February and we were given Saw Plumbing recommendation by our cousin,…read morethis was on the weekend and Saw Plumbing showed up immediately and unfrozen her pipes. We are so grateful to Shelly, he was so professional and nice. We would recommend this company to anyone.

Jeff is honest and upfront. I have used Spa Septic for 15 plus years…read more Great company!

Thank you to Spa Septic for your excellent work creating a septic / waste water rebuild. Jeff is a…read morepleasure to work with and is quick to respond to any questions or concerns we had. More than fair pricing and work was done quickly and efficiently. We would highly recommend Spa septic to anyone in need. Thank you! Michael and Marney Mellon

Sewer in our Albany house backed up late on a Sunday night, we were able to reach him on the phone…read moreand he promised to be by the next morning (we couldn't reach any other plumbers despite claims that they were 24/7). He was here first thing in the morning (texting us to update his status), he diagnosed the problem in a few minutes then was able to use a few simple tools to get the system running again. His price was extremely reasonable and we were very pleased with his work. We'll definitely be using him again if we have further problems.

Was in a pinch and needed a plumber ASAP. Called Lew and he showed up the next morning at my…read moremother's house to help out w/ a clogged drain. He was prompt and professional. I would definitely use him again.

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

My wife and I moved into a new home this past year and quickly noticed that the kitchen sink would…read moredrain slower than it probably should. In addition, whenever we ran a load of wash, the sink would fill up and again take its time going down. Within the past week the problem had exacerbated itself with water backing up in the sink and refusing to drain. I knew this day was coming and was dreading it, but I was forced to call a plumber. I did some googling and found Apex. The reviews seemed decent, they were nearby, and they were open on Weekends, which is helpful because my issue was on a Saturday. They had a ton of calls on the day I contacted them but they were still able to come by even at 7:30 at night. Got a call from Richard with a good 45 minute notice. He arrived promptly on time and was extremely courteous. I explained the issue I'd been having and he pulled out the heavy duty snake and started feeding it into the drain line. Within 15 minutes he was able to pull back the line and free an extraordinary amount of black goopy buildup in addition to a cloth that must have been there from the previous owners. Needless to say, that did the trick. We ran some hot water to flush the drain and got that sweet looking whirlpool as the water went down swiftly and cleanly. I even ran the washing machine to see if I'd get backup from that and got nothing. I'm over the moon. Richard was terrific and the price was very reasonable. I'd definitely call these guys again.

NIGHTMARY EXPERIENCE:…read more Last Thursday I hired Apex Plumbing to remove a small plastic bottle that had accidentally been flushed down my toilet. They were unable to come that evening, so they sent a technician the following day while I was working out of town. A friend let Jared into my home. When I returned home four hours later, I discovered that my bathroom had flooded. Dirty water had spread into my hallway, down the stairs, and into the kitchen ceiling below. The toilet had been scratched, the handle was broken, the bathtub caulk had been damaged, my shower curtain and bathroom contents had been soaked, and the toilet still would not flush properly without manually operating the tank. When I turned on the kitchen ceiling light, water came out of the light fixture, so I immediately shut off the breaker. I contacted Apex that evening and again Saturday and spoke with the owners, Jim + Holly. They sent another technician to clean up what he could, but the damage clearly required professional water mitigation, not just surface cleaning. After he left, my licensed plumber nephew inspected the toilet and found it was leaking and he repaired it. By Monday, my carpet was still wet and I still had no clear plan from Apex. To prevent further damage, I hired an independent restoration company. Their inspection found active moisture in my kitchen ceiling, and they immediately began mitigation with industrial dehumidifiers. The damaged carpet was removed, the area was sanitized, and part of my kitchen ceiling had to be opened because it remained wet. When I informed Apex and requested their liability insurance information, I was told they had planned to "get a guy over there tomorrow or something" for restoration and carpet cleaning. By that point, several days had already passed, my carpet remained soaked, and I had already taken steps to prevent further damage because I had not received a timely plan or follow-up or insurance info. What disappoints me most is not that a mistake happened--mistakes can happen in any business and we are human. It's the lack of communication, urgency, accountability, and follow-through afterward. As a fellow small business owner, I believe how you respond when something goes wrong says everything. I simply cannot imagine going into someone's home, destroying it, and not saying a word. This situation has delayed preparing my home for sale and has required countless hours coordinating insurance, restoration, and repairs for damage that occurred during what should have been a routine plumbing visit. Based on my experience, I cannot recommend Apex Plumbing. I hope no one else ever has to deal with this.