I have been doing business with NEPS for around 5 years. Rob has always been my technician and…read morerequested person for the job. From water tank leaks/replacement, furnace / AC issues, water softener installs he is my go to. He is thorough with his troubleshooting understanding root cause before replacing parts. He always explains everything that he is doing and where the issue is. As a female, i appreciate that he doesn't talk down to me which many repair companies do on repair calls. Rob is also very cost conscious for the consumer. He tries to do the fix as affordable as possible without compromising quality. I've never had a call back for the same work. He is honest and trustworthy. Right now, I have a furnace that is on its last leg. He has repaired it in hopes that it makes it to a point where costs come down for me. Not many companies would continue to do that, but Rob does. Highly recommend him for all of your HVAC needs!

These guys just want your money. I had an issue with my furnace (it sometimes won't start…read moreautomatically and I have to turn it off/on to start it). The guy showed up, didn't find anything wrong, charged me $250 and offered to install a new furnace for $12,000. An hour later I got an estimate from a different company and it was $4,000 to install a new furnace. Run away from these guys.

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

I went down into my finished basement and found that the edge of my carpet outside of my furnace…read moreroom was soaked with water. I opened the door and found a large puddle of water coming from the bottom of my hot water heater. I immediately called Esposito & Son and Pat came that same day. he shut off the water on my unit so it wouldn't continue to leaker and explained that my water heater needed to be replaced. He then gave me an itemized estimate for what it would cost to replace my unit and told me he could do the job the next day. I found his price to be very fair and agreed to have him do the job. By noontime the next day the new hot water heater was efficiently installed and my problem was solved. I would definitely recommend Esposito & Son to anyone in need of plumbing or HVAC repairs. Keven Mendon, MA.

I had Esposito & son HV do my semi annual HV service and could not be more pleased with the…read moreservice. Mr. Esposito did the service himself. It was the most thorough cleaning I have ever received. He spent more time on the cleaning than any other company I've had to my home. He was courteous and very informative, fully explaining what he did including before and after photos. I'd recommend this company for any of you HVAC needs.

I had an emergency sewer backup plumbing situation earlier today and Jason was wonderful both times…read moreI talked to him. He assured me that they would be able to help and a tech would be calling shortly. Sure enough about an hour from my first (very) panicked phone call to Rotor-Matic, Zaden arrived and immediately went to work. Answering all my questions and providing extra information and recommendations. On a personal level, I am going through some difficult health matters right now, and the care and kindness shown to me by this company and it's employees will never be forgotten. This is the kind of company you hope you can find to do business with. I will be passing their information on to all of my friends and I will be recommending Rotor-Matic whenever possible. Top notch service. Great pricing. Good people.

I received updated communication from the company that a refund was made and a charge was applied…read moreincorrectly. My previous review should not be considered as they did rectify the situation.

Phil has replaced a defective water faucet, leaking toilet( wax ring needed replacement) and most…read morerecently replaced our wood deck spindles and hand railings and stained the whole deck. He's reliable and takes pride in his work.

Called this guy a week and a half ago. We exchanged numbers and information. Set up an…read moreappointment for last Thursday, April 23rd 2020, between 10 and 12:00 PM. He didn't call or show up so I called and left a message around 1:00 PM. It's now the following Monday and I still haven't heard back from the owner/operator. He may be a good guy, he may be a great plumber, but he's a lousy businessman. If he was in over his head or tied up all he had to do was call and we could've rescheduled or even canceled and no harm done... instead he just ghosted me. No way to do business in the age of the internet. Your experience may be different but don't say nobody warned you.

Great job, very thorough and professional. Showed on time and kept me informed of the status of my…read morefurnace. Good price as well.

Randy came to our house twice and replaced parts. The last time he said he needed 2 people to bleed…read morethe lines for our furnace. He said he would be back the next week. No show. Called on our house phone and he answered and said he would be there and no show. We have tried to call and he doesn't answer the phone. Needless to say our furnance is still not working! Randy is a rip off. Do not trust him.

Jeff is a great plumber. Unfortunately he has been non responsive. He may no longer be in…read morebusiness as he may have taken a job elsewhere. He was our "go to" but now we must find someone else. Too bad, he was a nice guy.

I called Jeff Guldan Plumbing for an issue with our grinder pump. He called right back, and was…read moreable to come out the same day with his crew. Our issue with promptly fixed, for a reasonable price. The crew was friendly and cleaned up after their work. I highly recommend and will use this company again for any subsequent needs. Thank you.

If you need any drain cleared or pipes done with professionalism hire David. Not only did he listen…read moreto my concerns, he did the job with ease and care, leaving no leftover dirt or mess and only left me with the beautiful sound of water draining into new clean pipes. It was a lovely sight to see. David is a reliable professional hire. Five stars!

Very Pleased with the service, David was professional and had extensive knowledge of the service he…read moreprovided, Rich.