Ok the experience here was top notch! One of the better car buying experiences we have had. Luckily…read morefinancing was pre approved through our bank so we didn't have to deal with that. Blaine was knowledgeable and personable. Very professional staff. Clean facility. Great selection of cars and trucks. We haven't received the vehicle yet as they are detailing and servicing still. Review will be updated once vehicle is received!

If i could leave less then 1 star I would. They lied to me and added to my loan wanted me to drive…read moreback there to "fix" there mess up . I had them email me documents to sign it was been over a month and still waiting to get a refund on there The Finance guy Very unprofessional and shady

I have taken my GM vehicles to this dealership and over the years I've noticed that their work has…read moreincreasingly gone downhill I don't know what the problem is but GM overall its not like used to be. The service staff and people that work there are overall nice friendly and knowledgeable but the prices that they charge for repairing your vehicle's is out of this world. astronomicaI prices don't know how anybody could take their GM product to this dealership and expect not to leave broke. I give the GM dealership three stars and I think that's a little high.

super unhappy my truck keeps going into limp mode and them resetting to computer was a 200 screw…read morejob Also found this GM Service Bulletin number: #22-NA-150. It's a problem and I still get to pay. I would be careful where you take your car. They will get you. And I also took my wife's car here. I am a sucker but I will not be back. I will make sure to tell everyone

Not much good to say about our experience. It is an instance of BUYERS BEWARE of dishonesty, lack…read moreof follow through, ill intent and disappointment of reasonable expectations for this caliber of vehicle. After the car deal was done the previous owner drove our 2019 Tesla Model S approximately 80 miles putting more miles on it and getting 3 significant rock chips. The car was delayed due to them waiting for Safelite Auto Glass to fix the chip. They only fixed one of the 3 and it was a poor job. Our sales person, Isaac, agreed upon delivery that it was not a great fix. At this time we also pointed out a big scratch on the top of the trunk to which he said, "ya that's bad". There was a piece of window moulding on the back passenger side that was coming apart too. Isaac claims to have no recollection of any of this discussion. We were informed the tires needed to be replaced soon but this turned out to be in 2 weeks. That was not conveyed in the urgency to show the true nature of the condition. Isaacs comments were not only offensive but rude. He pointed out that once we took ownership it was our problem. Verbatim per his text "I don't remember that conversation....if everyone came to me a month or 2 after buying the car wanting things done I'd be out of a job". Keep in mind we discussed it with him upon pick up. We asked him to make it right which he refused to do. He reiterated that we purchased it "as is" and it is, I quote, "They filled the rock chip and that's what we did to fix it anything after that is up to you guys!" We clarified it was not fixed right and asked for consideration for him/them to make things right. This was when he went silent. This is an $80k+ vehicle. We have purchased several Lexus' and Volksagons from different states that were delivered to us in prestine condition with no problems. These cars were purchased sight unseen other than the listing. Our expectation from a TESLA dealer was the same or higher. They did not disclose anything except the chip and the understated condition of the tires. The ironic thing is the the moulding is covered by a service call from Tesla. EV Cars has insurance that should cover that window replacement that was their fault. They wouldn't be out anything but perhaps a deductible. The scratch was significant because the car has a $6,000 wrap that is ruined. He said at the pick up he could do something about it. We are fairly confident it happened when he placed a paperwork clipboard on it. We were referred by a close friend who had title issues with Isaac too. This friend is a Tesla Pro and is convincing several people to buy a Tesla and it would be a mistake to direct them to EV Cars. This experience has tainted our fun purchase and angered us by how we were treated and the lack of follow through. We understand there are risks in purchasing a car where we see the video of the car and take the reputation of Tesla and their relationships for granted and have never been burned. Tesla equals top notch vehicle, service and basically catering to the customer to us. Speaking of the video - in it he points out the charger in the trunk AND an "extra charger" that EV Cars throws in. That is on video from him. At pick up there was not an extra charger and he claims he never said there was. When referred to that video his response was it was a mistake and they never supply a charger. Isaac is a sneaky, lying, untrustworthy sales person. He lives by the stereotypical "used car salesman" mold. It is not a compliment. I am sure any response to this review will reiterate his text that we purchased it as is. True. And he is not a man of his word and negligent. Live and learn, when we saw how many things were unacceptable to us we should not have taken him at his word. He is an inexperienced very young sales person trying to work in a big world. #tesla #usedtesla #evcars #usedcars

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

My son recently test drove and bought an Acura TSX from Hatchco. They were very pleasant to deal…read morewith, and the car was in almost perfect shape! My son is absolutely happy with his purchase, and I appreciate the honesty and easy-to-deal-with dealership.

I'm not sure if the people at this location are honest or not. We offered a very competitive amount…read morefor one of their use vehicles and the guy we were dealing with laughed in our face. They would only come down 400 on there amount, we knew for a fact that they had more wiggle rooms I'm then that. They don't want to sell their cars they like to keep them on their Lott to let ok at.

Another reason why I will never go back to Young Chevrolet in Layton. We called to get two quotes…read moreon a transmission fluid exchange and filter/gasket at their Fast Track today. We were happy with the prices they gave us, so we went straight over. The guy down there told us two completely different prices that were much higher. I told him that we were quoted two different lower prices over the phone like 10 minutes earlier, but he didn't care and made excuses why someone might have told me those prices. Sounds like I huge scam to me. Bad way to do business. My recommendation? Don't think Young.

Slow service, poor quality in maintenance, poor customer service. Constant issues with vehicle…read moreafter going to shop. Incompetent maintainers; incorrectly installed brakes, failed to bleed. Wrong wiper blades, broke my mirror, broken leg nuts and not replaced. Told to deal with squealing brakes after I paid for new. Will not return

I had a small dent in my Mazda Miata. I had gotten a bid elsewhere before I went into hatch auto…read more They gave a price that was less than half what the other place quoted me. I wondered about it because it was so much lower and this was my first experience with hatch. When I got it back I was very happy with the work and they charged me a hundred bucks less than the quote because they didn't have to something they had planned on doing. They were very nice to work with. Did take a day longer than planned. I really couldn't be happier.

Super greedy! They…read moreordered a brake pad, a brake rotor and a brake caliper for me and their price is $88, $137 and $126. However, the price in AutoZone store is only $32, $82 and $78! And the labor cost is more than $100 per hour.

Extremely slow and they don't care about the customers time. They also take advantage of fleet…read moremanagement and perform work that isn't needed or claim they did when they haven't only because fleet management will pay. I am willing to bet they rip off regular customers also. Check the receipt carefully and check you vehicle to see if they actually did the work.

I had a great experience with the Fairfield Rd. JIffy Lube. The crew was very professional, more…read morethan I'd seen at other Jiffy Lube locations. The crew member who helped me suggested a few reasonable services in addition to what I requested, then gave me a generous discount that enabled me to accept a couple more services than I expected. The work was done faster than at other JIffy Lube locations. I was very pleased with the experience. I had stopped using Jiffy Lube because of previous bad experiences, but I was in a hurry today. Now I'll use this shop regularly.