dropped off my car for breaks. the cost stayed within the quote. it was easy to drop off and pick…read moreup after hours with the lockbox system. I was impressed that three weeks after the fact we got a follow up call just to see how the service was and if we were having any issues. Friendly service on the phone.

Needed some work done on my van and read good reviews about this business. Those reviews were…read moredead-on. I was treated amazingly, things were laid out upfront, and I felt like they have pride in their work and rightfully so. I really appreciate when someone is honest and blunt if they have to be right away. Give me the info and I'll make the best decision for me and that's what they did. But then they went above and beyond. They warned it could take a while... they warned it could be quite pricey if certain conditions existed. I agreed to all upfront because I wanted the job done right as my number one priority and I got the feeling these guys were going to do just that. Imagine my surprise when it was finished way quicker than I expected and for lowest end of the price range they gave me. It's been a few weeks and absolutely satisfied with the job done! Believe the reviews, very glad I was able to get the job done here.

I have used Dane's for many years now. In fact, my entire family does! Not only does he give you…read morethe best price no matter what, he will work with you on the bill. This is someone you can trust, which barely ever happens now. They have done everything from basic oil changes to putting in an entire new engine for me. I will always go here!

Since I been going here i only get my oil changes. An other problems I had with my car i trust his…read morework. Very professional no complaints will be taken all my vehicles there. S/o to my father who recommended him. When you make money like me. It's never about the pricing

What a great experience: I finally found a place I can trust that cares about perfection in the…read morework done to my vehicle (I actually got to watch them work and communicate with each other during tasks and I was impressed), that cares about true customer satisfaction and relationship that can lead to lifelong collaborations that make the entire journey of truck modification and "accessorizing" more enjoyable, and that does its best for fair prices... As a fabricator/welder/engineer, I usually do all work myself; Unfortunately, I got hurt before this installation, which, oddly, turned out to be fortunate because, all of the meticulous attention to detail and perfection I always give, I found that and more in the staff at Diversified Off-Road - Upon my first communications with Seth, I could tell this place puts their customer's satisfaction first. Seth and I laid out a plan for the parts I had already ordered, my wife and I dropped off our vehicle and parts the same week to Seth and Kim (Kim is great also), and we got to observe some of the work being done. My wife got to be the first of us to drive the truck, and she had a smile on her face the entire way from Ohio back into Michigan: We are extremely pleased with our experience and the quality of work done - I was just under the truck all day yesterday doing rust prevention with my POR-15 products; I was looking at their work close-up, and, perfect, I couldn't be happier... Installing lifts and all of the other modifications are challenging and the parts cost quite a bit. Diversified Truck-Auto & Off-Road IS the best balance. As a business, I look at the years they have been providing quality work, and we need them to survive and thrive as they provide a livelihood for their staff, and they help to build our community; so when they are looking at the balance of work, they are doing their best on pricing, timing, and complete satisfaction (I can see that in the future plans we are discussing for Retrax Eq and a Bed-Slide, among other work). I had been inquiring with numerous other shops in the area and was planning to go to Integrity in Oklahoma believe it or not, until I found this shop so much closer to home. Diversified satisfied every single detail and desire I had for my installation.

Took my vehicle in and bill was 500+ dollars more than quoted ..No transmission problems when i…read moretook it in and there was one leaving ,never again,fool me once

I got a flat today, and did not have any tools on me. I pulled into majestic, a little concerned…read morethat they might gouge me since I was stuck there. They had me on my way in less than 10 minutes, and charged me less than I offered to pay, which wasn't much to begin with. First time a flat tire made me smile.

I had several services performed here as a first time customer over a period of a few days. I have…read morealways worked on my own vehicles in the past, so it's hard to trust someone to perform the same work with the same attention to detail - as if it was their own vehicle. Words are just words, but I want to say that I was very pleased with the work and the cost. This shop will not give you fluff. They are straightforward and to the point. If you want someone to hug you and wipe tears, go to a con-man shop. If you want a straight forward summary with a no-bull atmosphere, come here. It is rare for me to recommend a shop that would perform to the same or higher standards I would do myself. This is a shop that is worth the visit.

I came to this dealer both because they had the precise used car I was interested in, and their…read morereviews on various social media sites were all positive. The car business is a rough and tumble world and it is rare to find a dealership that gets largely positive reviews. I am now going to add to their positive tally. Upon my first call I spoke with a Mr. Tim Hernandez. He was courteous and willing to answer all of my questions. I am a car guy and have little patience for your " typical " car salesmen. Lucky for all Tim was not " typical ". He shared with me that the particular car I was shopping was likely the cleanest car in his inventory. The CarFax was very detailed and offered on the Thayer Honda site for all to see. Fast forward past the many phone calls to Tim asking additional questions to the point where we committed to driving the two hours from our home in Michigan to Bowling Green, Ohio. We finally arrive and the car is precisely as told to me over the phone. For a car from 2005 it was very clean. I have detailed dozens of cars myself and I know their detail guy did a very good job. Still, this car went past a car that spent a day in the spa. This car was well looked after by the previous owners. My wife drives the car and likes it. We agree to buy it. We did the paperwork with very little fuss and head back to Michigan. Two days later I drive the car for the 1st time and immediately observe the clutch action is just not right. I have literally owned hundreds of cars...dozens of them with manual transmissions ( we wanted this CRV specifically because it was a manual transmission ) and there was something quite wonky with the pedal pressure and the noise it was making. I research the issue online and discover this is a common problem with this generation of both the Civic and the CRV ( built on the same chassis ) and I find out their was a service bulletin issued for this very issue. I figure I am on the hook for the repair bill which would likely be about $500 dollars for the 90 minutes to fix it plus parts. I was kicking myself for not driving it myself prior to having my wife drive it home. Three days later Tim Hernandez writes to me to see if I am enjoying the car. I write back that I am " mostly " and then describe the issue with the clutch pedal. You might want to sit down for this next part of the story. Tim Hernandez writes back to me and invites me to come back to Thayer Honda and the dealership will gladly repair the problem as per the Honda service advisory. Do you understand the significance of this gesture? The car was bought AS-IS. No warranty was offered or suggested. AS-IS as in...you are out of luck. NOPE....Thayer Honda invites me back so they can make it right. Super impressed barely covers it. This speaks volumes about both the integrity of Tim Hernandez, and also of the management and ownership at Thayer Honda. I cannot recall in my 45 years of buying cars for friends and family EVER having a dealer offer to do a repair on a used car after you drive it off the lot. Yes they saved me the grief and expense of a few hundred dollars...but more importantly they helped restore a bit of my faith in the automobile business. Thank you Thayer Honda for doing what you did.

I went to another dealership further away from my home where they told me I needed to fix a leak in…read moremy oil line. I went to Thayer Honda cause it was closer and they found nothing. In fact, they refuse to look at the sheet from the other dealership. Assuming it was fine I continued on until Valvoline told me there was a leak. I went back to Thayer Honda and they found nothing again. In fact, they seemed annoyed that I even questioned it. I guess if they don't know about it it's not real even if they miss it

If you want fast and honest service, go to Hudson Automotive. They did a fantastic job on my…read morevehicle and didn't hit me with any unexpected wait times or hidden fees. I was in and out in no time. I will definitely be bringing my cars back to this shop. Thanks guys!

Great service. Final price was less than estimate. The office guys are professional and light…read morehearted. Car was dropped off one morning and ready to come home next morning. Thanks guys.

DO NOT TAKE YOUR CAR HERE! WORST SERVICE EVER!…read more I brought my car in for new brakes, and they told me I also needed a new belt. After getting it back, my car started making a horrible squeaking noise. I kept bringing it back to get it fixed and now it's 4 months later and it's still it fixed. Clearly, the mechanics have no clue what they're doing. I had to take my car to a different shop to get everything fixed properly. Save yourself the trouble and avoid this place at all costs!

Do not recommend! My daughter took her car there. Battery…read moreturned out to be bad Charged her 31.85 for a jump then charged 47.87 to check charging system then wanted over 400 for a new battery and to check for codes Would stay away

I've been getting my cars fixed here for years. I've always been treated fairly. The owner has a…read moredog that is a terrific judge of character.

In September 2015 I had the misfortune of having my car break down as I was getting off the Ohio…read moreTurnpike. I was over 125 miles from home and, as it turns out, in not-so-Luckey, Ohio. My car was towed to Luckey Truck and Auto. I was told the repair would take three or four days. After a week of no communication I called and was told it wasn't ready yet. Two weeks later it was finally done. The repair cost hundreds of dollars. As I drove away I realized there was a new problem. Now my air conditioning wasn't working. There wasn't a chance I was going back there. Less than a year later the part they replaced broke. When my hometown mechanic got in touch with them and asked for warrantee information the owner refused to give it to him so that I could not be reimbursed for the part or the labor. I have never been treated so poorly and had a worst experience in my life. Oh, and the owners dog tried to bite me.