Very nice customer service nice people nice door too many items very nice good prices. They have a very good selection of windows, kitchen merchandise bedroom items, rugs lamps everything that you need for your house they have there at a very reasonable price. read more

Habitat for Humanity Restore - Place is amazing . Great service. Thanks Marilyn & Grissel - Community Service/Non-Profit Near Me - Santa Ana, California

Update: since I posted my review, Restore called me and made a note to update their website with the curbside requirements. My experience was still poor but give them two stars for trying to improve for others. I scheduled items for donation. A day before my pickup, the confirmation email said I had to have everything on the curb unless prior arrangements had been made with the call center. So I called about noon and left a message saying it was not possible for me to move items to curb. They were on the ground floor bedrooms. I asked for a call back to confirm and didn't receive one. The truck came and the drivers refused to move the items out of the house. I called again and got voicemail again. This time I wanted confirmation that my credit card would not be charged for the failed pickup. I haven't heard back. Obviously, I'm donating another organization read more

I was there 5 mins after they opened on a Saturday. The 2 ladies there didn't acknowledge me when I stepped into the store. They were talking amongst each other until I asked about my drop off appliance. One girl just said to go around the building without looking at me. Once I went around, the old guy didn't want to help me unload my donation. He barely opened the door to their establishment. Who the hell are working here? If this is a donation place, I don't think anyone will be likely back to purchase or donate with their lack of service. Is this the way it is now? Where they get paid for standing around? read more

One for service, four for merchandise. After I bought something, they never offered to help carry it out despite it being an awkward piece. At every HfH I've ever been to which is now 7, this and the San Jose store have the same level of I don't care type service. I asked if I could use a cart, they say yeah and pointed to them. I tried to put it in the cart and the top fell because it's awkward. They laughed at me, rather than HELP a customer. I stood up and said do you guys help people to their car? The woman, who had a nasty attitude from jump said to the man "do we still help people to their car?" (they are nowhere near closing time) and he said yes. He carried one half I carried the other. He didn't say a word. He also had laughed after she said something when I dropped the top. Not sure what's going on in her world that's she is so unhappy and needs to project it onto others while at work, and disappointed in him for following her lead, but in any case, that is never how you should treat a human or any customer. We had zero exchange prior, so not sure where her energy is coming from but not ok to emit negativity. The merchandise is nice. They have a good selection and pricing is reasonable. Small location so probably have to catch these guys early to get the hot items. Parking is limited. Not sure I'll be back, there were two other very nice women I interacted with that were super helpful. One Filipina I believe and one maybe white or latina and tall. The woman behind the register was latina short story and the gentleman was tall dark haired and also Latino. Sharing as I imagine the head manager of it's not that woman may want to know. The gentleman who helped also seemed like he was the manager so there's that. Hopefully someone in charge with some mature sense can read this and coach them to be better humans. read more

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Their pricing for picking up a boxspring mattress is way too high! Other people are much more reasonable. After all, you're getting a really nice boxspring, but you're charging me a lot of money to donate. read more

A great place to find gently used furniture and other items for your home. Pretty big space with a few different areas to browse around. They had decent prices on most of the furniture and a lot of things were on sale. I walked away empty handed but still interesting to look around. Can't say much about the customer service since we weren't greeted or approached by anyone, and I didn't really need anything anyway. read more

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This store is great! As soon as I walked in I was treated by the Store Manager, Marilyn, and asked if there was anything in particular I was looking for. I told her I was looking for a desk chair. She walked me over the the area and showed me what they had. They had lots of good options for a reasonable price. I was able to find this little cute light brown chair! I'll definitely come back! read more

Habitat for Humanity Restore - Desk chair - Community Service/Non-Profit Near Me - Santa Ana, California

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Always a hit or miss, just depends what you're looking for. Very organized and friendly staff. I had more hits than misses.

I love coming here and finding diamonds in the rough. If you don't mind slightly used things and doing a little bit of digging, this is your place; "recycle, reduce, reuse!" They have everything from appliances, tiles, toilets, to indoor and outdoor furniture. Be on the lookout for all of the clearance sales which are marked by colored stickers. If you are looking for something specific, you may have to come back several times since inventory is constantly changing. I found some seriously beautiful dining chairs and patio chairs here at amazing prices. I found 4 matching dining chairs for $5 each after I almost ended up spending $200 each to get them brand new somewhere else. I also found the perfect outdoor bar stools and cushions, which brand new the cushions alone would have been $325 each. The staff is friendly, but since many are volunteers they may not be the most knowledgeable depending on who you ask. Definitely worth popping in if you are in the area. read more

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Have bought brand new wall art, rugs. Beautiful lamps, most recently a large kitchen table w/ 8 cream colored fabric chairs for $350 ! Table does have a few scratches that I am fixing. Highly recommend checking in weekly read more

This place was difficult for me to find. It was clean and well organized. It is a small facility. I was hoping for more of a selection.

Awesome... friendly... clean.... and organized. Lots to choose from. Always find something I need.

Finding lots of great stuff here! Will be coming back soon. Found a great table and dresser drawer. In addition the sales are too good to pass up! read more

Habitat for Humanity Restore - Community Service/Non-Profit Near Me - Santa Ana, California

They don't have a good policy for holding merchandise. They make their own rules which are unprofessional customer service and don't follow policies of the store! read more

We found s small sofa for $35 and a very heavy solid computer desk for $80. Employees were super helpful and friendly. I would absolutely come here again for deals on used furniture in good condition. read more

Best place to buy furniture !! Must go to if you are remodeling your home. Great finds

Can be a great place to find things. Unfortunately..... They have become VERY picky about what they accept as donations. Yesterday I tried to donate back something I bought there (in same condition) and was turned away. It's been a few times now that my donations have not been good enough for them. So I'm wasting my gas/ time for nothing. I'm done trying to donate to this store. DONT try and donate unless you have something SUPER NICE otherwise they will waste your time too! read more

I've visited other Habitat for Humanity stores. This one has a wide array of selections of used furniture, building materials, appliances and other donated merchandises in good pre-owned condition and very reasonable prices. The pricing is about a quarter or a third of its other locations in northern CA. Discounts are color-coded and posted and range from 15% and 75%. Moreover, the warehouse is bright and well organized with helpful staff compared to the others which were dingily lit and smelled moldy. They even have a cart full of free stuff to giveaway. It is conveniently located along a frontage road of the 55. read more

Make sure to respond to emails. I've been waiting for an answer for over a week to donate my bedroom furniture. You dont want it no harm no foul but failure to respond is beyond awful. I've donated elsewhere. read more

Always good deals and reasonable prices! Stop by every few days there's always new items. read more

Habitat for Humanity Restore - Community Service/Non-Profit Near Me - Santa Ana, California

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Great place, friendly staff and good house goods! Highly recommend! Good start for your home improvement projects!

I'd have to agree with other reviews. They turn away more than they will take. Even really good perfect condition stuff. Don't waste your time there are other organizations! read more

Go see Marilyn and Jose for some great deals! Great mid century stuff right now!! Love this store -you can always find a gem! read more

I frequent thrift stores but habitat is really lacking. Everything is in poor shape and prices are so high. Sadly I can not recommend this store for shopping at all. There are plenty of cheaper and better quality ways to find furniture and home goods. read more

High prices laughable ... Used even broken items at almost new items price ... High prices laughable ... Used even broken items at almost new items price ... read more

Love this store. Very friendly employees. My dad loves grabbing everything fair prices.

i finished furnishing my entire house with just one visit to this location. their inventory is crazy unique! everything is SO high quality, thank you people of OC for donating your goods because now i am able to give it a new life :) i bought a victorian, ornate dining table that came with matching comfy, red velvet chairs, an antique treasure map decorated sliding coffee table, a la-z-boy reclining loveseat, and a pottery barn media console all for $600. it was the best day ever for me to find it all in one place for such a great deal. overall, highly recommend visiting this location from time to time as items do go quick! read more

We've been coming here for many years and almost always will find great products & projects to bring home. Huge thank you to Edward who always is willing to help with any questions and loading pieces into your vehicle. Highly recommend checking them out for all kinds of items :) read more

Great store Edward is very helpful friendly nice store we like to come back again Thanks read more

So I am not a bit of a fixer upper but I came here because a friend of mine said they have some great items here. Upon my initial visit, I actually drove past the place because I didn't think I hit the right location since the storefront seemed so small. Upon entering, however, it looks a little bit more like a warehouse and has the goods out on display for you. Perhaps I came on a day when there wasn't an amazing selection but in all honesty it'd be hard to come up on a really great deal with minimal effort to restore it to working condition. Plus, I found that the pricing on these items wasn't exactly in the ideal range and I could have probably just bought new furniture on sale at IKEA and called it a day. But if you love that kind of diy thrill and are looking for some great antiques, then this place is for you. (59/100--2020) read more

Great place for all your home remodels! Got our living room items and the guys on the floor were super helpful with measurements and all questions we had! Such Awesome staff, so friendly and helpful! read more

Thank you Grissel and Abraham for the excellent customer service. My mom and I got 5 items for our living room. All the items are in great conditions and high quality, not your typical Ikea quality. and I paid excellent price. read more

Came back yesterday to look for just a lamp & check out sofas. And I am still confused on why sofas are $800-$1,000 like how! For that price people are buying them new & when these sofas are not sold what's the next step. I just can't get over these prices. Walmart is cheaper. read more

This place is awesome. The entire crew is always amazing! Marilyn, James, Abe, Jose, Robert, Griselle, Jeff, Joseph I hope I got everyone because they are all so helpful and kind!! They will make your experience here the best they can. read more

Outstanding Selection of a huge variety of everything home. Pleasantly clean & organized. Staff is hands on & available. Edward was on the sales floor when I inquired @a dishwasher. He was very knowledgeable and informative about the operation of the dishwasher and the condition that it was in. Pleasant, friendly & professional disposition. Wealth of knowledge about so many different areas- built confidence in my purchase. Once he closed the deal on several items; he assisted with carefully loading our truck to make sure our purchases made it home safely. We are remodeling a rental and hope to find a majority of our needs met at Restore! read more

Overpriced donation center. Habitat for Humanity could either be your lucky find or worst nightmare. If you find something you like, pray that it is reasonably priced, because this store tries to sell used/damaged products for retail prices. I went in looking for flooring and immediately found some reasonable options, come to find out they are charging 2x the rate of my nearby lowe's. They get everything for free and are normally able to work with you on prices, but the employees here refuse to work on the price. Just hope you get lucky finding something 75% off because nothing else is worth the price the sticker it at. read more

First, the store manager listed here is not at this store anymore. He was a good hardworking person. There has been a change on how this store operates. The new manager is selling to her friends for very low prices while putting high prices to stuff that's not worth it. Please someone take note and solve this. It is not a good honest business model anymore. read more

Ducked in at this store for the first time today. I'd say it's well organized but I found nothing to buy. I almost bought some lavender tile before I regained my good sense. They had a bunch of carbide tipped drills I considered until I noted they work with a specialized chuck. Around back I was admiring a commercial grade Viking fridge for $3000 and dug through moldings fruitlessly for useful pieces. Still... Nothing found to buy. Overall, I'd say this is a better store than the one on katella. I feel like 3 stars is all it's worth here. read more

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I reccomend habitat for humanity! Any time you find amazing things!! I have a good experience finding good furniture. , read more

Great place, great people who are helpful, kind and patient. Great selection and everything is organized very well. Thank you! read more

Habitat for Humanity Restore - Great doors and windows - Community Service/Non-Profit Near Me - Santa Ana, California