So I went on the website to order a chainlink gate from the Johnson City, TN Store. It said they…read morehad 3 in store so I ordered pickup. They canceled it within 5 minutes. I went back on and it said they had 23 in stock that could be delivered to the house today. They canceled that order also. Several hours later I searched the gates online again. 1st option was Doordash delivery from the exact same Home Depot. That doordash driver shopped for the gate and delivered it to me in 30 minutes. What a huge disappointment that the store isn't competent enough to pick their own product. We went to the store 2 weeks ago in person to look for the gate, but there were 4 employees with the aisle blocked off and leaned against the steel just chatting. None of those gentlemen even asked if we needed help. Ridiculous. ​​​

They love my dogs here and are always helpful. Prices can be high for some items…read more I love closer to a similar store and came here because I had a gift card. Evening times are slower and that's when I prefer it. The location is convenient for some, but it's a busy street and sometimes impossible to turn left when leaving.

I've really given up on Lowe's. I ordered ten bags of composted manure for the garden, to be…read moredelivered, because I have back and wrist issues. I was willing to pay the $39 for that service. But when the guy arrived, it was the wrong product. He waved the receipt at me and I showed him the order on my Lowe's app and they were not the same. He took them back to the store. Refund pending but not for the $39. I text their Indian/AI(?) "customer service" back and forth. Get a case #. Days pass. Still nothing. I'm not the one who handed that driver--who doesn't work for Lowe's of course--the WRONG bags. Lowe's employees did that. Between this experience and the windows that lacked weatherstripping or were the wrong size, etc etc for the past five years I've lived here.... over and over again. I am just done. I hate Lowe's. I will drive twenty miles to go to ANY competitor. Because no matter what they claim, they find a way to screw over the customer.

Bought the hugo and borg Kitchen set and when we went to Install we found damaged cab. After 2…read morerounds of replacement cabinets and a lot of wasted time my wife became Ill battling cancer and we finally just gave up after a year and a half and kept the damage cabinets. I have spent 5 months trying to buy 2 more cabinets and cannot get the right color and size. Trying to call the number Is a joke and even the Cabinet lady at lowes gave up trying to get anyone to respond to us. Do not buy these cabinet out of lowes, they are waste of money.

Finally had time to swing in for a bite. As expected the staff is friendly. Eating at the…read moremakeshift lunch counter is a little nostalgic. Good crowd of folks flowing through and choices from burgers to fish.

Didn't have what I needed but it was a pretty unique item. For 90% of hardware needs this place…read morewould be fine. A little pricey though.

This place is great, harbor freight has been a staple in my life for years they have reasonably…read morepriced items and a decent return policy. I have noticed, and employees have confirmed, to avoid the "harbor freight" brand items the quality is not so great. But their old Chicago brand stuff work great I've had several hand tools for almost 15 years that still work. Not sure what they've switch to these days. Great selection of items they never disappoint. They've added power washer stuff now too which is a very fun project to get into. I see someone with a 1 star review, but I can't say I'm surprised by the way that person gives Every business they encounter a 1 star review...sad how some people are here just to vent their frustration and not give local businesses a fair and impartial review. Check this place out for yourself to see the truth in the middle. My only concern with this location is the employees are not always so friendly and will actively avoid customers lol. So your best bet to getting assistance is asking the cashier. Oh they have great starter tools that are plug in, in case you're looking for good quality tool that won't break the bank. Once you're in a better financial space upgrade as needed...Wires are inconvenient but it helps to have the right tool. Good Luck.

They have cheaply made products. They close early instead of when they are supposed to close. The…read moreservice is horrible. If I could have chosen 0 stars but not an option. The prices are not that great for cheap items. Stay away from all these stores.