There was no wait time. The doctor was thorough and gave me a good explanation of what was going on…read morewith me. She was on the money. I had testing done and they called me the following day with the results. I would definitely go back.

I don't know what is going on with the billing office but the urgent care facility does a good job…read morein taking care of the health issues that have appeared during my visits; no complaints on that. Although the billing office seem to be off their game because I've dealt with them before, for some other billing issues. I'm a disabled veteran that the VA pays for my care and also have Tricare, a military secondary insurance that covers any co-pay not covered by my civilian primary insurance. The Urgent care facility has copies of all required documentation, so why am I being bothered with these issues and it's happened more than once. It's a nuisance and annoying and I wish that they gave me better service from billing: the actual care given by the facility isn't included in this review.

I called City Med in Wall and the wait was 2 hours they suggested I try one of their other…read morelocations. I called Brick. to ask how long the wait is and they said 15 minutes. So obviously that's where I went. They were very friendly at the front desk when I was taken into the room the nurse Mary was very polite and professional. Doctor Bradley introduced himself and was very personable. I was very nervous due to I was going on a trip the next day. He was able to make an accurate diagnosis pretty quickly and called in my meds. I was able to leave for my trip!

Kathy, Nicole, and Tina were extremely unprofessional and unhelpful. One receptionist was openly…read moreunpleasant, with a consistently rude demeanor and visible attitude, and would benefit from additional training in customer service and professional etiquette. Another receptionist hung up on me simply for asking when the manager would return. After the call was disconnected, Tina answered and questioned why I wanted the staff members' names, because the level of unprofessionalism was unacceptable. I would not recommend this facility. The staff lacks basic courtesy, decency, and empathy for patients. The portable device used for sign‑in is full of glitches, and they inconsistently decide who receives paper registration and who doesn't. The office was cold, uncomfortable, and did not even have tissues available for those who might need them. I will not be returning.

This place is horrible . I went in with a severe sore throat that kept me up all night , swollen…read moreglands and difficulty swallowing the Pa came in blonde heavy nasty girl with a attitude glanced at my throat very briefly said it was fine. The nurse swabbed me quickly I don't think adequately said things were negative and did absolutely nothing. , don't go here it should be shut down . I'm forced to give one star it's deserves 0

as a long term member of the Atlantic health care syste. from electrop to heart success program. I…read morehave to say I have the brick location two chances to earn my business. the first time they were rude about 6 months ago for a shoulder injury. the last time I went in about a week ago. for a cold they put the flu test so far up my nose made it bleed no appol nothing at all . the nurse practitioner came in was in for at most one minute did not even allow me to speak said what she said and sent me on the way. the service definitely is not par to the rest of the Atlantic Health System and something needs to be done about the level of services at this place. not a single person in their should work in health care.

It appears that some of the reviews maybe for the hospital location in Brick and not the satellite…read moreER on Richmond Ave in Point Pleasant where I went yesterday. So my review is for the Pt Pleasant location. I was seen immediately, and everyone was kind, caring, and informative. Anytime a test was taken, they gave me the estimated turnaround time and kept me up to date. This facility also has a CT scan which meant I did not have to go to the main hospital location in Brick. I cannot say enough about the professionalism and caring attention that I received and that I overheard other patients receiving. A great alternative to the main hospital ER.

Nurse Alton was a saint! He made my daughter laugh and stay calm. He was kind and had amazing…read morebedside manner. Highly recommend!

PA Frank Campione is the best PA ive ever been to . he makes me feel at ease . always friendly…read more,warm ,and personable . and most of all very professional . Thank you to Asisa for hiring the right staff .

My wife spontaneously started exhibiting possible stroke symptoms, I brought her to the ER at Ocean…read moreand the response was overwhelmingly positive!!! Immediate response from a very adept team which started assessing her condition. I would especially like to call out one of the lead nurses Samantha who was one of the best medical professionals I have ever seen in action. I didn't get to meet many of the other people involved in her care but I would rate them 110%. I would trust these people with my life!!!!

Failure of Care in ER Placed Patient at Risk…read more Our experience in the Emergency Room at Hackensack Meridian Ocean University Medical Center was not only disappointing--it was dangerous. The lack of urgency, incomplete evaluation, and failure to follow through on care placed my 74-year-old father's life at serious risk. My father, who is diabetic, has a brain shunt, and is in kidney failure requiring dialysis three times per week, arrived at the ER at 11:00 AM June 22nd after falling and losing consciousness. He is a medically fragile patient for whom every minute matters. Despite this, he was not evaluated until 12:30 PM--only after my mother had to ask for help after 90 minutes of being ignored. The charge nurse's response--"can't you see we're busy"--was dismissive and unacceptable given the situation. He was then left lying in a hallway bed for approximately 10 hours with minimal monitoring and no sense of urgency, despite his high-risk condition and in pain. Dr. Chetna Singh first evaluated him around 1:15 PM, ordering a head CT and knee X-ray, followed by an EKG at 2:00 PM. By 3:00 PM, she returned and stated nothing was broken and planned to discharge him. This decision was made despite my father repeatedly complaining of rib pain, which was never evaluated or imaged. Additionally, the knee brace that was ordered was never applied. At 3:45 PM, during routine discharge vitals, his oxygen level was found to be critically low at 80%--a potentially life-threatening condition that had gone unnoticed for hours. Only at that point did Dr. Singh order a lung scan. That scan revealed three broken ribs--an injury that had been missed earlier and could have contributed to his respiratory decline. He was only then given pain medication and his primary care physician, Dr. Marley, was contacted. When Dr. Marley arrived and examined him, he immediately noticed that one leg was shorter than the other--an obvious sign of a possible hip fracture. He ordered a hip X-ray at 6:30 PM. Despite the urgency, this imaging was not performed that evening. After more than 10 hours in a hallway bed--during which serious injuries were missed and his oxygen levels dropped to dangerous levels--my father was finally admitted and transferred to a room around 9:45 PM. The following morning, Dr. Marley returned and was alarmed to learn that the hip X-ray he ordered the previous evening had still not been completed. It was finally performed around 10:00 AM, confirming a hip fracture that had gone untreated for nearly a full day.

Made an appointment and was seen right away! The doctor and nurse were so kind and accommodating to…read moremy 2 year old!

Called twice regarding strep test; nobody has called me back after telling me they would call me…read moreback to find out the status. Tested on Sunday, no results and now it is Friday. Was told 2-3 days. in addition to waiting in waiting room for over two hours when I was told it was an hour wait. Steer clear everyone and go to your regular pediatrician.

My wife went to this facility today she had something in her foot and was in so much pain. We got…read morethere Cindy took a X-ray and was very attentive. Then we met two very caring PA's Katherine and Danielle who took the time to remove what was in my wife's foot. Relieved the pain immediately. Very caring facility and very attentive personnel. Highly recommend them been here twice before and same treatment every time 10 stars

I brought my daughter here while on vacation in the area. They do not tell you that the only…read moremedical provider on staff is a physician's assistant, not a doctor. We waited over an hour to be seen by him for a 5-minute appointment where he examined my daughter's ear and determined she had an ear infection, which was obvious from her symptoms. However my issue isn't with the PA, he was friendly and competent. My issue is that I was charged $415 for this visit and was sent a bill prior to getting any adjustments from my insurance company (which is in-network). This charge is beyond any reasonable and customary charge for a 5-minute total appointment with a PA. After adjustments from my insurance the bill is $250 -- still far out of line with my own pediatrician's rates. I was directed to an online payment system that charges an additional $5 service fee for paying my bill. I will NEVER return to this office for the misleading website (which carefully uses the word "provider" instead of doctor so you don't realize until you get there who you are seeing) and for the price-gouging billing far out of line of standard rates.

I've been going here for over 20 years and today my experience wasn't good, I saw a different Dr…read more Dr. Blake for my annual exam. he didn't check anything. just my blood pressure. Dr Saeed is much more efficient. Didn't check my body at all, no lung no ekg. was only concerned about my diabetes, which I go to an endocrinologist for that. not happy with the visit, not thorough at all.

Dr. FUNG and Dr. Blake take your time answer all your questions very polite and professional. Not…read moreso much at the front desk.