Highly recommend! No hard sell here! I spent an hour + with Kim, she listened to my needs, made…read moresuggestions, gave me time to really lie down and try them out, provided support info and let me walk out the door without any pressure. It was clear she wanted me to take the time to pick the right mattress, not just make a sale. Such a pleasurable experience- and not what I was expecting!

The dreaded mattress shopping turned out to be a pleasant experience! As an FYI, Sleepy's was…read morebought out by Mattress Firm - a nationwide company. Joanne greeted us warmly, inquired as to what we were looking for & showed us several choices in different price ranges. She was knowledgable, not over-bearing, & gave us plenty of alone time to test out the beds & discuss the options. We wound up buying a bed & they are delivering it the next day! I thought it would take a week! Great experience shopping here - I recommend it!

My husband and I found Craig on the web and wandered into his store in an office building on west…read more38th street one rainy friday afternoon. Craig spent a lot of time with us and gave us the opportunity to try out different beds. We found a bed we liked and told him that we were going to go comparison shopping before making a decision. He advised us to go to Macy's which has the best selection. He never pressured us to buy. We did go to Macy's plus one other store but ultimately decided that Craig had the best bed for the best price. We appreciated the time he took and the no-pressure approach. We now have our new bed and are totally thrilled with it. I highly recommend Craig as he knows his stuff and gives you the time and space to comfortably come to a decision.

Craig seems like a nice enough guy and he let me in without a prior appointment which was great for…read moreme, but the mattress he recommended was too soft for my body type. Woke up with worsening aches and pains after trying out the mattress (Summer field Ariel) for a 4 month period to REALLY BREAK it in, just didn't work for me. Thank you to Craig regardless because he let me return the mattress past the expiration date and was straight up with me. WOULD reccommend since he helped me out with that and gave me suggestions!! THANKS again Craig!

I have nothing but good things to say about this business and the owner, Ricky. My husband and I…read morestopped in to buy a mattress for our daughter. Ricky was knowledgeable and guided us towards the mattresses that would be a good fit for us. He explained each mattress, the benefits of owning that particular mattress and was 100% honest if he didn't think it would be a good fit. When we decided on the right mattress, we were going to tie it to the roof of our car. When Ricky saw that we were in a predicament (we did not have ratchet straps or rope) he offered to drop the mattress off at our house after the store closed at 8pm. To his word at 8:01 he called us and told us he was on his way and at 8:09 we have the mattress in our house. We are very thankful for Ricky going out of his way for us and will definitely be doing our business with him from now on. Thanks, Ricky!

Ricky is a great guy. Me and the wife just bought a house this year. Our first. And we needed…read morefurniture. We drove by this place on accident and said on the way home we will stop in. We checked everywhere before here. Pennsylvania. Nj.. all over nj.. we got the exact couch and table we wanted. He was the cheapest. With the couch we saved more than 500$. With the table we saved about 400$. The reason it's 4 stars not 5. Which to me is not a big deal. Is just the communication.. we were left in the dark most of the time. I call once a week for an update and he gives me on no problem. But with out couch it was. It'll be here this day. Now this day. Now this day. Then it shows up a week later. But. It came and that's the important thing. And I do not blame him on this. Ordering anything during COVID has been a major pain in the ass.. but, If you want to save money. This is the place. All the furniture you see in the other stores for hundreds off. We will continue to and have been getting all of our furniture from here.

Two weeks... two weeks is all it took to naturally repair three years of back pain…read more As David said, a mattress isn't a physical therapist, but I've been doing physical therapy this whole time. I have a muscle condition apparently, which I've sort of known about my whole life, but it was never this bad. I had tried two new mattresses before this one - a tempurpedic, and a cheap floor model from Sleepys that I took because it wasn't tempurpedic. I figured neither one helped, so it couldn't be the mattress. The difference with Sleep Factory Outlet was that David took the time to listen, and to educate me about what makes a person need a firm or soft mattress. We found the mattress that felt best for me, with all the time and attention in the world, no sense of urgency, and not feeling left alone to my own devices. On top of that, they built me a custom-made pillow exactly to the height I needed, in the shape I wanted, at the size I specified, and I've never been happier! Finally, for icing on the cake... I was feeling absolutely miserable and even afraid of driving from how much back pain I had just two weeks ago. I felt light headed and afraid of passing out just from being in the car chair for too long, going on the highways. Something to do with my ribs, I think. I explained my situation, and while David was unable to accept credit card over the phone, we worked something out and I was able to send payment to him and receive my mattress and pillow within hours of them being completed, without having to drive over to try them out! I'm happy to say that I lucked out with the right firmness, as it feels like a full body hug whenever I lay down. I'm getting a solid 8 hours of sleep every night, and I'm sleeping in past the sunlight and sounds of people slamming their car doors in the morning. No more back pain! Incredible.

Really great great honest customer service- David will not…read morepressure you into buying and explains everything and demonstrates his honed craftsmanship-with material on display in the store

**PLEASE NOTE** You must make an appointment before you go. Also Yelp! has incorrect directions…read more Once I found them, it was a great experience. Good selection, nice people. Good prices. You won't be sorry if you go here.

Amazing experience. Just call Aimee for any of your…read morebedding needs. Within a couple hours had a quality bed set up for a great price! Thanks again Aimee!!

The mattress I bought form Shovlin is the best mattress I've ever had. I also love the fact that I…read moresupported a local business!

Purchased a mattress from Shovlin Mattress Factory a few weeks ago . Best money I've spent in a…read morelong time . I'm sleeping much better . Its a quality mattress . I really like the idea of the removable pillowtop . Now I can flip my mattress over any time I want . If the pillowtop wears out I can purchase a new one for around $200 . Larry S

Chris is the best ! We purchased 2 mattresses from him - he made the whole experience great !…read more Very knowledgeable, caring and fun to work with. Plus we told him due to water damage, we needed getting delivery right away and he accommodated our wishes.

We just bought a mattress at this location, and our salesman, Chuck, was awesome! He was patient…read moreand funny as we pretty much tries every mattress known to man before deciding on one at last. We wanted to put in a good word because Chuck made our experience there much better than we had expected. AND we are very happy with our new mattress!

Lost most of furniture and belongings after infestation of bedbugs from mattress purchased from…read morethis location.