I called for a car and home insurance quote. The agent took my information and said he would email the quote later that day. A day passed without receiving a quote, so I called and left a message. at the end of the second day, I received an email quote with only the auto insurance and zero return phone call. On the third day, I called again and was told the agent was busy, so I asked for another agent to handle the quote. The second agent was uninterested in helping, so I told them not to bother and that I would look elsewhere for a quote. Later that day the original agent emailed that he was busy with another client and they were busy helping all the new clients. I can only imagine how poor the customer service will be once you purchased an insurance policy. read more
