Great people, products and service. My family has purchased approximately 6 vehicles from Hagans Dodge and I have sent numerous customers to them. not only do I not have any complaint, neither do they. Best prices and service around. Jeff Hagans and Steve Charton best people around. Would rate Them above 5 star if I could. read more

Hagans Dodge is hands down the best truck buying experience we have ever had. From the incredibly knowledgeable sales staff to the service oriented service department, we have always been impressed with every interaction. They just recently provided service on our truck and because we could not make it up there they literally drove it to our home. That's what I call going above and beyond. read more

If you want the worst truck shopping experience in the world, feel free to head to Morrilton for Hagans DJC. The GM was very condescending when I was trying to talk numbers with the salesman and him. They wouldn't move at all on price, even while being higher on the market price. I wasted a 3 hour drive there and a tank of diesel to go look at a clean truck. They were against the customer bringing their own financing from the get go. During emails a few days later, the truck was still for sale. I was told to make a reasonable offer. Which I did after consulting with a dealer friend. They got ass hurt over the offer (which was very fair) and then told me asking price is the price. Terrible people to work with and have your time wasted by. Non negotiable on prices at the end of the month. Don't waste your time or money there. There are better deals with friendlier people. Also they're removing the same review off google. Definitely a red flag. Would give 0 stars if possible. read more

See all

This is the first time I've ever heard of a dealership keeping a deposit of $25,000 and $52,000 towards the price of the vehicle. At the time of the Demon 170's allocations coming out they wanted $100k over msrp. My uncle wanted the vehicle, so he reserved it with a huge deposit. The dealership said it would come in by May at the latest and came in early December. By that time the market had changed, and my uncle no longer wanted to pay cash and wanted to trade in one of his vehicles. They refused to take a trade and said they only wanted cash. Cash he no longer had and now they refuse to give him back his $77,000 but still have the vehicle for sale and now its $50,000 over sticker. Wow is all i have to say just wow. read more

Took my 2022 Jeep Grand Cherokee L here to be checked for a recall and a few other broken accessory parts to be ordered, came back for the work to be done and they only managed to check my recall and replace some armrest hole covers. after I waited 3 hours with my kids, they realized they ordered the wrong part to fix my back window button, also ordered wrong part to fix an underside brush guard. So now i have to return for them to HOPEFULLY complete the job but I don't have much faith. Then the following week my husband took in our new t us 2011 Jeep Grand Cherokee to have spark plugs replaced and after tearing into it for 3 hours called my husband to say they don't need replaced, looked new and if you want us to continue to replace the something else i forget name, it would be an extra 1,000 on top of the $400 they charged us to only dig into it and replace nothing! BIGGEST SCAM of my life, charged us $400 to dissect it and fix nothing! read more

Hagans sets the gold standard in public relations. All businesses should strive to treat their customers with such courtesy and concern. They are a breath of fresh air and we will remain to be their customers. read more

Broke down while traveling through Morrilton. The water pump went out on my Ram 1500. Pulled into the dodge dealer and with in 20 min. a mechanic checked my truck and had it in the shop working on it. I fully expected to have to rent a car and go home to Texas and pick the truck up in a few days. I waited 4 hours for them to fix it and the service manager, dealer manger and the service writer checked on me 5 times to see if I needed anything. I forgot how small town people are since I moved to Dallas. This dealership and all of the staff ROCK. This is the way it is suppose to be. read more

I bought a new truck from them and had a blow out after 6000 miles. The only response i got from service department was "we don't cover tires." I emailed the the dealership a couple of times and they never responded. Great customer service or caring about the customer, I think not!!! I would recommend buying anywhere but here. read more