Husband and I went to Miller Lumber today cause their website showed they were a dealer for vinyl…read moreporch posts and columns. We got there the man sitting at his desk near the door never said a word and then when he did he was rude and acted like we didn't know anything. The young lady working up front had NO CLUE. after going back and forth we still have no price. I will be taking my business elsewhere

Terrible experience/service. Deserves less than one star. I went to Miller on Friday, 4/21/17,…read morewith a list of doors my husband and I need for the home we are building. Ronnie, who sits just inside the door, assured me he could help. We worked through the list, and Ronnie stated he would try to get my the estimate by the end of the day, and Monday, at the latest, due to contractor supply requests. I left happy. NO RESPONSE. On Wednesday, my husband stopped by and Ronnie stated our request was at the top of his "to do" list, and my husband saw our list on the top of the pile. Ronnie stated we would have something by the end of the day. Well, here it is one week later and STILL NOTHING. Not a word. We will never attempt to shop here again.

Worst customer service ever !! I went to buy stone for my patio and the guy there wouldn't even…read morelook my way he pretended he didn't see me. Then when I asked for help he had the worst attitude ever. Don't waste your money here.

From the owner: Fuel Oil / Home Heating Oil, Brick, coal, stone, sand, building supplies…read more From our beginnings in 1873 along the C&O Canal in Williamsport to our present day modern showroom and warehouse 177 S. Burhans Blvd. in Hagerstown, we have been proudly serving the people of Washington County. Service has been the cornerstone of which we have built our business through the years. Modern technology has given our customers a wide variety of construction products to choose between and it is important that they make an intelligent selection of such items. Our office staff is knowledgeable and is always eager to serve our customers by assisting the selection process. A wide variety of brick, related brick products, concrete products, veneer stone, landscapes,wallboard and plastering items are available. Service with regards to fuel oil includes automatic delivery,a budget plan and 24-hour emergency service.

Awesome service. Yes it's a big box store, but unfortunately I'm at a place where I don't know what…read moreI'd do without it. Annnnnndddddddd I've been reading a lot of classic books lately- and life with prescribed choices is a bit scary. Yet it's so easy to fall into! Acccchhhhhhhhh Anyway, as far as big box stores go- I liked the service here.

DO NOT USE Lowe's for a new roof for your home. If you have a problem after the install, they do…read morenot want to help!!

I have some vinyl casement windows that were installed 20 years ago by Home Depot. The hinges and…read morehardware rusted and I needed them replaced. The windows themselves were just fine. Surprise, surprise.....turns out most window companies are only interested in selling you new windows, and that's fine, but that's not what I was looking for. Because Home Depot subcontracts, you can't even get the people who originally installed the windows to help out because Home Depot purges files after a while and they don't have any information... But of course, they're happy to sell you new windows. :/ After checking with a half dozen or more window companies it was suggested that I try to find the hardware from Blaine Windows. I called and spoke with Patti Petty (her real name, lol) and she asked for pics of the hardware and she would have her guys put together a quote for me with all the necessary hardware. Other companies send you to their website for you to "fish around" and figure it out on your own. That would be fine except they're are literally dozens and HUNDREDS of options with window hardware... And they all kind of look the same. Amazon wasn't even a reasonable option for me - too much to choose from there too. I'm no hardware specialist, sorry. Patti asked for pics and HER people figure out what's needed. Big difference. Sure enough that's exactly what she did. $165 in parts + $25 shipping = $190 Received my package on Friday via FedEx and had a company that I (finally) found send somebody out this morning to install. Turns out GLASS companies will install window hardware.... So they sent two guys. Whole time they were doing disassembly I was praying that everything that needed to be in that Blaine box was (actually) in that box and everything was going to match up correctly. Everything did!!! Only cost me $180 for the labor. A couple of little brackets were missing, but I emailed Patti and she is going to drop those in the mail for me - no big deal. Windows installed and operational. Thanks to Patti and her team for knowing their business inside and out!! This was a year-long investigative odyssey that I'm glad is finally over....and all for under $400. I tipped the install guys $20 bucks for lunch and am about to enjoy some breeze on this lovely day through my fully functional windows.

I made a 45 minute drive to find tilt clips no one was able to provide. The employees knew their…read morestuff and was quick, professional and helpful. They provided a solution to my problem and I was happy I made the drive. I'm grateful for their stock and knowledge.

I wish I could give this place a ZERO. I will never come…read morehere again. This store does not deserve my business. I understand that we are dealing with COVID and some people are not interesting in "the good of the group" but it is MD state law that employees and customers wear a mask when inside of a business and practice social distancing. I am very vulnerable and have not been shopping in stores because it isn't safe right now for me but I do support other's right to choose for themselves. This was a gift for my husband's birthday, a tool storage cart. I called ahead to check on store safety policies. All good. We drove 40 minutes to the store and watched people coming and going. All good. We checked the signs on the doors: "employees and customers must wear a mask while inside" -- all good. So we went inside to shop. While we were looking at carts, we suddenly found ourselves surrounded by multiple people, way too close to me and lingering, with no masks. I went to the manager for resolution and was told point blank that the store COULD NOT and WOULD NOT be doing anything if people choose not to wear a mask because they are "exercising their medical rights". I was shocked. But no problem -- I told him to tell the owner of the franchise that they lost a $400+ sale that day and at least one customer who would also be posting everywhere possible on social media that this store is not safe to shop in.

Rude customer service. Didn't even get finished asking my question and the lady said NO rudely and…read morebefore I even ask my next question she rudely said the same thing. NO. WOW. Didn't offer to look to see if other locations had it or anything. Just walked away. It's gonna take a lot for me to go back in. Customer service should be a priority. If you don't like your job find a new one. If your a part of the leadership team I hope you don't lead by example.

I've shopped this Lowe's several times and I'm quite happy with the service selection and value. I…read morerecently replaced all my kitchen appliances through Lowe's, Hagerstown. Luke was my salesman and I found him friendly and knowledgeable. I feel like I got a great deal on all of my appliances. There was a very large selection to choose from in the store.

I've been to his location dozens of times and the customer service is always exceptional. There's…read morenever been a time where what I wanted wasn't in stock. Today, I visited this location to purchase rocks and other items for our yard where we tore up bushes. A few days prior to this visit, my wife and I were greeted by Terry in the gardening section. He helped us pick out rock and told us how much was in stock. On todays visit, he greeted my friend and I. He helped us load 40 bags of rock, helped us push it to the checkout counter and helped us load it onto our truck. His customer service was above and beyond. Cynthia helped us at checkout. She was friendly and even recommended a product for yellow jackets after I told her of a nest on my property. Both of these employees are exceptional and this location is lucky to have them! I returned about an hour later to get a few more things and CJ at the checkout was very friendly as well. This location is always great and I recommend this store for any home needs!