Amazing service during COVID. Took my dog in for a check up…read moreat 9am because he developed a limp., the vet took blood samples straight away on a hunch it could be Lyme. He was diagnosed with Lyme disease, they called in a prescription straight away and within hours, followed up with me to say the disease had not spread after the samples had being tested further. AMAZING care. This was all before 2pm!!!! Thank you.

The staff and vets care about my pets as their own. I have…read morebeen their client for over 10 years and cant say anything other then "they are wonderful". My pets, including my cat who purs in the clinic as if was home are never nervous when in the clinic. Great clinic with great people.

My family has been going here with our cats for as long as we've lived in Caledonia (20-odd years)…read moreand they've been fantastic. When my beloved kitty came to pass they made it the most personal experience that I will never forgot. For over $100 they provided a blanket and casket (cremation is much more) as well as a clay imprint with his name inscribed and his paw print. It made such a tragic experience just that little bit better and I can't say enough nice things about them. Thank you so much.

Took our girl Ryleigh in for a major lump removal and were treated with nothing but kindnees. The…read morestaff are all amazing and friendly and treat you like they've known you forever. Dr Simko was incredible at explaining everything and making sure we understood. They all went above and beyond including the Dr. staying late to take her out and coming in very early so she wasn't alone. Personally called the next day just to see how she did her first night home. Greenwich has just made a forever customer and I would recomend them to anyone.

Everyone at this clinic were and are very caring. They went above and beyond. The prices were fare…read more Overall 5/5

Very frustrated with the experience I had at Dover Animal Hospital…read more I adopted a dog that was already a client at this vet clinic. The dog was about 6-7months old when we adopted her and has a cherry eye. The previous owners were very diligent in ensuring that the cherry eye was carried for appropriately, and that this girl had the best care possible! Keep in mind all of this puppy's vaccinations and assessment had been completed at this vet clinic. I called when I adopted this girl to inform them that she had a new owner, to make sure that they were contacting the correct people regarding follow-up and new appointments. When I called, I was advised that they were "unsure if they could keep me on as a client." I explained that the client was not changing, just the owner, and due to her circumstance, I would like to keep her care as consistent as possible as they already knew her case. I was then told "well I will have to check with the owner of the clinic and let you know if we can keep her on as a client." I then agreed (because what else am I going to do) and was advised that I would get a call within a week to let me know the verdict. Two weeks go by, and I still have not got a response from the clinic regarding the situation at hand. I call to follow up and am told that "the owner has decided that we cannot keep you on." I clarified that this dog has been a client of theirs now for almost a year, and that the client herself was not changing. It was reiterated again to me that they "could not keep this client, as a client." I still have not been given any reason or rational as to why they could not keep her as a client after she has, had all previous encounters with this clinic. To say that I am frustrated and defeated for my girl is an understatement. She deserves compassionate, considerate and consistent care. All of which was overlooked due to no fault of her own. Thankfully I have moved her to a clinic which she and I both feel supported and cared for. This was my first encounter with Dover Animal Hospital, and I am more than happy to say that it was also my last.

Dr.W is the worst veterinarian I have ever experienced. I ask for the owner of the clinic to call…read more.....still no returned call. Do not suggest this place EVER.

This is such a great vet clinic. They're so caring and patient. I just had my dog in for dental…read moresurgery and they explained everything about the procedure and kept me in the loop the whole time. I highly recommend Brantford Veterinary Clinic and Dr. Seguin.

From the owner: Brantford Veterinary Clinic is a full service hospital for dogs and cats, focusing on client…read moreeducation and making your pet feel better. Our staff includes 2 registered veterinary technicians, both qualified in surgery and patient care. Our clinic is conveniently located just off of the 403. Call Brantford Veterinary Clinic to schedule an appointment for your furry friend today.

They have been so kind and helpful with my older cats! They not only have helped by pricing things…read moreout but have dealt with my panic surrounding my cats health issues and emergency needs! Thank you to the staff for being so kind!

This vet cares only about money. My cat has a serious thyroid disease and needs her meds. I get…read moremoney every Friday and she ran out today. I promised to pay them Friday cause I have an account with them that actually has money still on it . They told me NO NO NO we can't do that!!!! WHAT?! So there you go. Her health and well being is definitely NOT their first priority! Terrible just a terrible way to treat patients and owners

Professional, considerate, always reply quickly and most important, really care about the animals…read morethey care for.

Caring and friendly, I have been taking my two dogs there for years. Highly recommend thank youread more

I left Beattie's Animal Hospital in Hamilton for this clinic. Its a 30 minute drive for me from…read moreHamilton to West Brant but its been the best decision I've made thus far for my Frenchie, Salsa. When walking in, we're greeted by welcoming faces and Salsa is treated to all the attention he could ever want. We don't wait long to see our vet and Dr. Jessika Bronsoiler and she is truly compassionate, empathetic, experienced and provides answers to my endless questions in terms I understand. She's given us endless tips at our visits, checks in via phone with us after his recent neutering or when starting new medications (this is everything because many vets want another appointment to charge another visit) and also gently corrects inaccurate information I've picked up from my previous vet clinic without judgement. I can't recommend them enough.

Order placed April 3, dropped off/shipped April 9, arrival April 17…read more Petmax did not meet advertised their policy, advertised same/next-day shipping, 4-5 day delivery time and the return process was not accessible or accepted. Due to Petmax + courier delays and the product becoming unusable for its intended purpose after discovering health issues with my cat, I contacted Petmax before the delivery was completed. Petmax instructed me to refuse delivery to receive a full refund, but the courier entered my building unauthorized, left the package in a common area without my consent, and removed my ability to refuse it. When I tried to resolve the issue with Petmax, I was required to follow a return process I cannot complete due to my disability, yet I had to disclose it to request basic assistance and proper application of their policy. Despite this, I was offered store credit minus $17 shipping fees or a physically impossible return method. Petmax stated they work with several couriers and those couriers had limitations, which is why I was refused accessible return. Upon research, the information Petmax provided appeared inconsistent with published policies from their courier network and the available courier pickup options, that offer paperless return pickup services. Other customers are allowed returns and full refunds but I am excluded from it because I have a disability that makes certain acts physically not possible for me.

Had such a great experience today at this Petmax! Came in looking for kibble for my poor pup who…read morehas about a million allergies and intolerances. I thought it was going to be a difficult shopping trip but Emma made the experience so amazing! She was so patient as she had to show me so many foods before finding something that works but she never made me feel rushed and her knowledge was incredible. I was totally impressed, she is clearly passionate about what she does. she is a great face for the company and you should totally ask for her next time you stop by!