(Note: The 2 stars are for the 3 caregivers we eventually got to work with; the agency itself would…read moreget 0 stars.) Eight months ago I needed caregivers for my dad, who has dementia. Golden Age (GAC) was one of the agencies I called. After discussing our needs, I determined that the price for the amount of hours we'd need was going to be beyond our budget. I moved on to researching other resources. A few days later, a GAC rep contacted me and I explained that we were no longer interested. She offered a reduced price that was in our budget, and I decided to give them a try. A few days later, someone contacted me to tell me about the two caregivers that were scheduled to begin the following week. They sounded great, and we were all set . . . until the night before the first caregiver was supposed to begin when I got a call from GAC telling me that *both* of the scheduled caregivers were now unavailable. The GAC rep said she was already trying to find replacements. It was disappointing and frustrating to have to scramble for coverage for the 4 days that my dad wouldn't have a caregiver even though we'd had a start date locked down a week ago, but I chalked it up to "things happen." A couple of days later GAC's founder texted me to tell me he'd investigated the "total mishap" and apologize for "starting off on a hiccup." He told me about his background starting the company (he'd had a hard time finding quality, reliable caregivers for his grandmother) and how he "still personally [stays] involved because [he wants] to see things are done right" and that he would "personally be involved with the care of [my] dad on coordinating caregivers with [the] staffing team." He offered me a discount for the first month, said he was going to have GAC's case manager call me so that she could be my main point of contact, and said he'd spoken to the two reps and the case manager to "re-align better communication etc. for future placements." Later that day I got a call and texts from the case manager, who told me she'd "be watching things like a hawk. Be sure your dad is well taken care of." I felt reassured that that first "mishap" was just that. The 2 new caregivers started a few days later (and a third rotated in a couple of weeks later), and they were great. However, within less than a month, 1 of them "resigned" after her shift one night with no notice, and GAC didn't tell us until the day after, only because I called them when my dad told me the caregiver hadn't shown up and I couldn't get in touch with her. Less than a week later, the other caregiver didn't show up for her shift and I called GAC to report this and was told that she too had "quit" and that "we don't know what happened to these girls really," but that I had already been told that we wouldn't have a replacement until 3 days later. (Nobody had told me anything.) I texted GAC's founder about this since he'd been so outspoken and intentional about letting me know he'd be on top of things and seemed so committed to making sure things went well. I never heard from him. I told the GAC rep not to bother getting a replacement and that we were done working with them. The rep kept insisting on trying to have another rep call me and trying to schedule someone else. I just wanted them to leave us alone. The experience was awful, GAC had again forced me to scramble to find care for my dad on short notice and left us with no caregivers--so I was done with GAC. Since then (8 months ago), a GAC rep has called or texted me at least once every 2-3 months to ask me if I'm still looking for caregivers. It's always clear that they have no documentation of my case, and I always tell them I'll never work with GAC again nor refer GAC to others and to please remove me from their contact list. Each time, they tell me they will. Two weeks ago I got another text, and asked them to remove me from their list. I was told that I would be put on their do-not-call list. Nope! I just got off of yet another prospecting call from them. So, along with the unreliable, dishonest service and terrible communication, they're relentless telemarketers who can't be bothered to remember former customers' poor experiences or respect requests to not contact them again.

I needed 2 days of help when i went in for hip replacement. The person Eunice that Golden Age…read moreCompanions set me up with came with a smile and all the qualities of a great caregiver. Meds in a timely manner which was my highest concern. Was low key, had my meals prepared and made my 1st 2 days very accommodating in my own home. Peace of mind fir my family and me also. Thank you GAC . Until next time

Based on my experience, Caregivers of Arizona is a reliable agency that genuinely works to provide…read morequality care while supporting both its clients and caregivers. One of their biggest strengths is consistency. They communicate well, follow up when needed, and make a noticeable effort to ensure both clients and providers are satisfied. The office staff is dependable, friendly, and knowledgeable. When you call with questions, they do their best to provide accurate information rather than giving vague or misleading answers. If they are unsure about something, they don't guess or sugarcoat the situation--they will transfer you to someone with more experience or authority who can better assist you. That level of honesty and professionalism is refreshing. The agency is also consistently accepting new clients, making their services accessible to families who need care. The staff maintains a respectful and welcoming environment while also expecting the same level of respect from clients and providers. They do not tolerate disrespectful behavior, which helps create a more professional workplace. Like any caregiving agency, not every caregiver-client match is perfect. There are times when situations with certain providers don't work out. However, what stands out is how professionally those situations are handled. The team is generally understanding, listens to concerns from both sides, and works toward finding a reasonable solution whenever possible. No agency is perfect, and caregiving can be unpredictable, but overall Caregivers of Arizona demonstrates strong communication, professionalism, reliability, and a genuine commitment to helping both clients and caregivers have a positive experience. Based on my experience, I would recommend them to individuals and families looking for a dependable home care agency.

Very helpful with information that I needed for a family member. Will always recommend this companyread more

Amazing place the team was very helpful! Every thing was so smooth. Front desk answered all my…read morequestions.

I gave them my DMV compliance list and asked what needed to be done. I was instructed by Karla to…read moredo 36 hours of treatment as one of the requirements. Come to find out after spending $490 and 36 hours of my time with STI they actually gave me the wrong information. I did not have to complete treatment as a DMV requirement. I was told if I could provide proof I didn't need to take the treatment classes I would get a refund. I gave them the proof and they are refusing to refund me. Please do not go with this company! Kristine the manager is incredibly unprofessional. The way this treatment center speaks to their clients and handles situations is a disgrace. Don't make the same mistake I did, find another company to use other than Scottsdale Treatment Institute.

I hired Angie's Angels to help with my mom's care during her cancer recovery. I can not rave enough…read moreabout our experience. Their team and leadership are compassionate, knowledgeable, and you can tell they truly love what they do. I recommend them with all my heart!

"I wish there was an option for zero stars. If you're a private pay client, keep looking--Angie's…read moreis not the right choice. As a quadriplegic, I needed aides for assistance, and while my mental state is good, the process was frustrating. Angie asked for personal information from my other caregivers, including details about my doctors and medications. She also insisted on a doctor's note for basic range of motion exercises and minor wound care, despite her staff being trained by a wound care RN. The recommendations I received were not helpful. After providing the required seven-day notice, Angie terminated my service immediately. Overall, I found Angie to be unreliable, unprofessional, and unhelpful. Save yourself the hassle and look elsewhere!

Wonderful care givers and great service! Thank you David and staff for all your helpread more

Mesa Az office. My caretaker did a good job cleaning my home, but didn't stay the entire time. He…read moreasked me to sign the paper anyways and not to tell anybody. Well, that would be lying and I refused so I called the office., the manager said she had never heard that before about my care taker and I knew that wasn't true because my friend here in the same complex had the exact same issue and had brought it up to her every three months. After I asked that caretaker not to come back the office booked 3 different appointments with me over a period of six weeks one every two weeks. First visit nobody showed up no phone call from the office . I called after a half hour. They apologize said it was an error of non-communication . The second visit exact same thing happened. I called the office. I'm so sorry it was an error of communication.. The third visit the caretaker did not show up and there was no phone call . I once again called the office and the exact same excuse was I said this isn't disorganization this feels intentional. The woman on the phone was rude condescending and said well you fired your housekeeper.. I said yes because they were dishonest and billing hours that they weren't working. Why would you allow that? To me not an honest company to work with starting with the management down.

Took the CNA course and it was very helpful. Had no hesitation about passing the state board test…read more Rosemarie, the CNA Instructor is amazing and will enrich you with all of her knowledge and skills in the Nursing field. She will take her time explaining every detail you will need in your CNA career and will ensure that you understand the material and prepare you for the state board test. 100% would recommend coming to this school!

This agency is very professional, prior to this agency my mom was with another home health that was…read morea very bad experience for all of us , when we switch our services to Arizona home health we experienced very caring and professional care it was like day and night the nurse Phyllis was very knowledgeable she had lots of patience with my mom she took care of her like she was part of our family. there were days that the nurse had to come in the middle of the night if we had an issue, I would definitely recommend this agency to anyone that needs home health services

This company offers first rate care. The owners know how important it is to keep your loved ones at…read morehome. The 24 hour staffing is top notch and Renee, would do whatever it takes to care for your family. She has such compassion for this field and I just love her. Hard working, honest people who genuinely care for others is what you'll find with Comfort Caregivers.

Comfort Caregivers was a huge help for our family during a stressful time. After my mom came home…read morefrom the hospital, we needed extra support and I honestly did not know where to start. Renee made the process easy from the very beginning. She answered all my questions, kept me calm, and arranged care quickly. The caregivers were kind and patient with my mom. They helped her move around safely, kept her company, and made sure she was comfortable. Knowing she was in good hands took a huge weight off my shoulders. I am truly grateful for everything Comfort Caregivers did for our family. If you are looking for care for a parent or loved one, I would absolutely recommend giving them a call. They genuinely care.

Patronizing clients. I was asked to accommodate care giver schedule. When a caregiver was a no show…read moreno call it took two days to get an answer from them.

This company lives up to their name. Rosabelle comes to our home with a smile and willingness to…read morecare for my husband who suffered a stroke. She provides professional care with compassion and we are always happy to see her.