The store has a spacious layout providing almost anything you need for a home project and…read morebeyond-but the garden area is what caught our attention. It's impressive and has a variety of features, including a large koi pond, diverse houseplant section, cactus and succulent greenhouse, tropical house, and a striking statue and fountain area, making it a delightful place to explore and relax. We found ourselves strolling through the garden before we focused on the gift we were searching for. The garden staff offered a welcoming atmosphere and a wide selection that would keep me-if I lived here-coming back frequently.

We really wanted to try to support a local business but was hit with such surprising and hurtful…read more rudeness in the first five minutes I was there by a garden center clerk with attitude and arrogance of a brain surgeon that we are going Ace all the way.

Friendly fast service. I was able to conduct some of my business over the phone. I highly…read morerecommend Dazey's

Dazey's Supplies has bought 3 Gs whom in the past I had issues with. Dazey's has good prices and…read morethey have a great attitude. Glad they took over!!

I had a leak in a pipe that carries water to the detached garage. Thinking that all pipes could be…read morefixed like PVC (with PVC cement and couplings) the initial fix ended in absolute disaster. The black piping that I had was poly-something-or-another, and I realized that I didn't, in fact, know what I was doing...at all. So, when I walked into ACE, I essentially held up the bit of black piping that I had removed and was like, "How do I fix this?" Not only was I pointed in the right direction to find the correct replacement piping, but a phenomenal employee also helped me find the correct items for the repair and walked me through the steps to fix it. Alright, round two -- I repaired the pipe just as instructed and I still found myself with a light dribble of water coming out, no matter how tight I got the clamps. I walked into ACE a second time with a picture of the repair work on my phone. I asked the same employee, "Did I do this right?" and shared that it was still dripping. He gave me a patch to wrap around the coupling inserts, further instructions, some words of encouragement, and I was on my way again. Round three. I took it all apart and added that patch and BAM, worked like a charm. In my son's own words, "Wow, I didn't realize this would be an all-day project." Me neither, bud, haha. But I am SO beyond grateful for the friendly and helpful staff at ACE. Couldn't have done it without you guys!

If you're looking for a specific item that HD doesn't carry, the friendly workers at Ace will help…read moreyou find it. Very helpful customer service and if the one employee doesn't know he calls another employee that knows. I had a plumbing issue and there were 3 employees figuring out how to get my issue fixed. Thank you guys for making working on my house so much easier.

Small, but very well stocked small town CoOp for the farmers and homeowners with all kinds of stuff…read morethat you can't easily find at Walmart such as live chicks, big fat rabbit and all kinds of farm equipment and supplies. It's open during a usual daytime hours since the CoOp has one staff and closes at 5 PM. I don't think it's open during Sundays. I love this small town CoOp. I don't have to drive all the way to Grants Pass for a good CoOp.

Always helpful and knowledgeable. Has some items not carried elsewhere in town. Always a good…read moreshopping experience!

The instant you walk in staff greets you at the door and asks you how they may help you. Customer…read moreservice at it's finest! I love the selection between two stores across the parking lots. One store has home decor, candies of all kinds, paints for the walls, and kitchen nick nacks. Whereas the other store focuses on home repairs, home keys, and small assortment of random home items. I could spend hours here. I love how quiet and peaceful it feels. A perfect getaway after a busy day at work. I arrived for one item and end up leaving with other items :)

Writing this mostly for out-of-towners. This entry on Yelp will unfortunately hide that this Ace…read moreHardware also contains a really great candy shop and general gift shop. The candy shop in the back is 100% worth a visit. I've been to dozens of "old fashioned" candy shops around the country that are either really cheesy or just are so overpriced you won't want to buy anything. This candy shop has really nice variety of old fashioned US brands, current novelty ones that kids like, and quality imports. Prices on candy are very fair. They have a good selection of regional sodas that are pretty $$$ individually but you buy in sets of 6 it's more reasonable. Also the staff is INCREDIBLY friendly and helpful.

This is a small hardware store in a small town. You won't find everything that you'd find in the…read morebig stores, but you'll find a lot!! The staff is great and very friendly! Great value on everything there.

Awesome place!!! Casey is on it and they have everything needed. Love etna Hardware Sporting…read moreGoods

Young Dude with the long hair is not a friendly cashier. Where buying stuff from your store…read more Lighten up. I'd rather go to a different Ace.

IF there were a negative star, this store would fit that rating. Most of the employees are very…read morehelpful and mostly knowledgeable. However, their return policy, written on their website, is a lie. There have been items (ex single nails, or screws, heater filter, and a few items that broke the first time I used them), this store REFUSED to exchange or return the item, even though it was their employee who helped me and assured me the item would work, or fit....and even though I had the receipts and it had only been from a few hours, to a few days, they refused. Especially, the older lady who seems to live at the counter at the entrance. We've learned this is NOT a good store to shop at...and today confirmed that. My 89 yr old father, who has Parkinson's and walks hunched over because of a pinched nerve, wanted to surprise me with a new shower head with handheld attachment. With their limited income, they purchased a $54 shower head w/handheld as a surprise for me. I have mult. spinal problems, do not walk well, have surgical bars in my neck that limits how far I can move my arms overhead, and a collapsing lumbar spine area. My 87 yr old mother had a massive intestinal infection a month ago that developed 3 abscesses and had perforated her intestines. After weeks in the hospital, she's home now but the infection has not gone away and that portion of her intestines will need to be removed-but she's very weak. She's wants me by her side as much as possible; I welcome that.. my kids and I help her as much as possible, even into the middle of the night. It's physically painful for me and my mom. So to surprise me with what I needed was a blessing in a tormented disguise called McKinleyville Ace Hardware. The shower head had EXTREEMLY low water pressure. My 40 yr old shower head wasn't working good, but it had more water pressure than the Delta 2 in 1 my 89yr old father had bought me. This time my dad was turned away from McKinleyville Ace Hardware. Even though the box, the included booklet and all attachments were provided, the lady not only refused a refund, she refused an exchange. He was told "it was opened, and used, we don't refund or exchange anything that has been opened. Call the manufacture, maybe they can replace it". Really? A new item they sold and he's told to call the manufacture for a replacement?! How is someone suppose to know that an item works the way it is suppose to work if it's not opened? Merchadise the store sells which means the store also gaurentees the items works...if it's not opened and tried? An item a store employee recommended and guranteed the product was good, to an 89yr old, hunched over man who uses a walker, and believes what he's told? DO NOT BUY ANYTHING OF MONETARY VALUE AT THIS STORE. Not even a single washer, or nail, or screw that they say matches the one you brought in...because if it doesn't fit, you will not get a cent back....I guess now we can say you get a nickel back since pennies are not made anymore.

I love Ace and have been on the rewards program for 6ish months. I went in last Sunday, and Instead…read moreof the friendly service I always receive, I was rung up by a rude old woman with the name tag "Cathy". I get some people can't control their facial expressions, and that's life, but this was beyond that. Exasperated sighs, short and curt when answering my questions. Felt like I was the biggest inconvenience to her. I'll make sure to go to the other register next time! She shouldn't be working with customers.

Helpful Staff, Great Garden Section & Well-Stocked Store…read more Shafer's Ace Hardware is a reliable go-to in Eureka for tools, hardware, and household items. The store is well-organized, and I was able to find what I needed quickly. The staff is friendly and ready to help, offering good advice on products and how to use them. There's a nice garden section out back with a good selection of plants and supplies. You can find some good deals when items are on sale, but most everyday prices tend to be higher than the competition. Still, the convenience, knowledgeable service, and variety make it worth stopping in, especially when you need something right away.

This morning I purchased grass seed etc. Keith in the garden area was very knowledgeable and…read morehelpful. I have some confidence in what I'm trying to do now. You rock! Thank you!

If anyone had a brain in this store they would probably take it out and play with it…read more Went into purchase new washer for 648.00. Nope you can't buy that one we have to order it. Then they want 39.00 to deliver it to the store. Plus tax. Needless to say they lost the purchase. The question was asked how many have you sold in last two months and they didn't answer. Pound sand home depot I'll go north.

Jim & Kenny have done an excellent job of filling a need in our small community. This store has an…read moreexcellent inventory of quality merchandise.